- Initiative comes as new study finds consumers are increasingly embracing e-commerce and digital payments over cash
- Study finds Shopping habits transformed during COVID-19 with 68% of consumers only visiting shops for essentials
Visa, the world’s leader in digital payments, has launched its new “Where You Shop Matters’ initiative that aims to champion and enable entrepreneurs in Nigeria, while encouraging consumers to support small businesses. Alongside a new SMB resource hub, Visa has published the COVID-19 CEMEA Impact Tracker highlighting the recent effect the novel coronavirus pandemic has had on commerce for consumers and small merchants in Nigeria.
The findings of the report highlight increased anxiety with consumers staying away from all but essential retail. 68% of consumers polled reported going grocery shopping less often, while 67% reported taking public transportation less often. The impact of the pandemic still hasn’t dampened the resolve of the Nigerian consumer however as respondents believe that it will take about 6 months for the business environment to return to normalcy.
During the pandemic, many consumers in Nigeria have started shopping online for the first time for essentials. 71% of consumers surveyed say that COVID-19 has led to their first online grocery purchase, while 69% have made their first online purchase from pharmacies. Overall, the report points to a shift towards online commerce, with cash transactions being replaced by digital payments.
Commenting on the report’s findings Kemi Okusanya, Vice President, Visa West Africa said: “The pandemic is impacting business everywhere. The findings of the COVID-19 CEMEA Impact Tracker suggest shoppers have changed how they shop and this is already having a major impact on how merchants do business. As consumers adapt to the current restrictions, many have changed how they shop and turned to online outlets for their shopping. These changes present challenges but also enormous opportunities for all merchants, including small businesses.”
According to the report, 55% of consumers admit to now spending less while also highlighting a trend that suggests shoppers have transformed how they shop. Asked about spending habits, consumers are increasingly optimizing their trips – 66% buying in bulk, making lists to avoid impulsive purchases, and buying non-perishable items to ensure fewer trips.
Custodian Investment Plc: Exceeding expectations for 25 years
One of our biggest achievements to this end, has arguably been the digitisation of our services.
Every journey starts with a step and ours is not any different with the history of our success beginning in 1991 when we were incorporated as a business. By 1995, we would go on to commence operations fully to kick-start what has been 25 eventful years of establishing and maintaining a sturdy business foundation built on trust, commitment, and excellence.
Custodian Investment Plc was established with the overriding aim of being the preferred partner in creating and preserving wealth while remaining efficiently productive in striving to meet the unique and diverse needs of our customers. This vision translates to our continuous determination to grow and expand; efforts that have seen us acquire three fledgling businesses so far.
First, we acquired Signal Insurance in 2006, eleven years after we had commenced business. This was the first merger in the history of the insurance industry with its attendant benefits to our performance. Successful people do not rest on their laurels; as such, we furthered our growth with the acquisitions of FEGIC just a year later in 2007 and Crusader Group in 2013 with the latter boasting over 50 years of financial services experience.
Today, we are a group comprising four subsidiaries – Custodian and Allied Insurance Limited, Custodian Life Assurance Limited, Custodian Trustees, and Crusader Sterling Pensions Limited – all focused on delivering top-notch services across several spheres. Our endeavours have travelled far and wide, surpassing boundaries and exceeding expectations which has made us rank among the top three (3) insurance companies in the country.
When we became publicly quoted on the Nigerian Stock Exchange in 2007, we knew it would be the groundbreaker for a series of laudable achievements. What we didn’t know, however, was that the achievements would begin as soon as 2010 when we bagged two awards during the PEARL Awards ceremony. One was the Sectoral Leadership Award where we were recognised for our efforts as inspiring models in the Insurance industry. The second was the Highest Profit Margin Ratio award which was a recognition of our enviably excellent financial results.
Four years later in 2014, on the back of our earlier conquests, we received a Pearl Award for Sectoral Leadership in the Nigerian Stock Exchange for being a leader in the insurance sector, accentuating our position as a key industry player.
Internationally, we have built a name cast in gold. In 2012, we became the first Nigerian underwriter to sign to the principles of Sustainable Insurance of the United Nations Environment Programme Finance Initiative (UNEPFI). This bit of validation carried on to 2014 when we won the Capital Finance International (CFI) – a United Kingdom-based finance organization – award for Most Innovative Insurance Company in Nigeria.
We continue to make giant strides in the insurance sector with a resolve to never settle for less in our bid to ensure the financial security of our customers as well as build integrity and trust. A clear indication of our snowballing status is the 2017 Lagos Chamber of Commerce and Industry award for the insurance company of the year.
We are a group revered not just for our collective performances, but also our individual pedigree, and our Group Managing Director, Mr. Wole Oshin exemplified this when he was listed among BusinessDay’s Top 25 CEOs in Nigeria in 2014, 2016 and 2019 for the praiseworthy performance of Custodian Investment Plc on the Nigerian Stock Exchange.
It is not strange that behind every successful establishment is a brilliant team. The story of our heroics will never exist but for our relentless team of dedicated professionals who have given and continue to give their all to place the company on a pedestal among players in Nigeria’s Other Financial Services Sector of the economy
We are cognisant of trends obtainable in the current dispensation, especially in reference to digital transformation. These trends are shaping marketing systems and redefining commercial activities and we are taking due steps to ensure we optimize every available option and are not left behind.
One of our biggest achievements to this end, has arguably been the digitisation of our services. We remain the first organisation in Nigeria’s non-banking sector to deploy a Chatbot. This comes in the form of our digital advisor called Max who is available round the clock to provide information and assist customers in handling their transactions; reducing to a large extent the hassles associated with physical transactions.
Additionally, we have developed a mobile app – Adapt App – compatible with both IOS and Android devices. This app not only makes getting an insurance cover a whole lot easier, it also affords users easy access to other non-insurance features including booking flights, customising meal plans, accessing premium entertainment platforms as well as nearby restaurants and gym centres amongst others. All these are in a bid to make your experience simplistic yet interesting.
Our 25-year journey has so far been a revealing experience. As an ambitious organisation, we have our sights set on creating more chapters of exciting memories and achievements. We are focused on maintaining the lofty standards we have set, living up to our name by continuously exceeding expectations, and strengthening the place of trust we have built among our esteemed customers.
Here’s to another 25 years of pleasant adventures. Cheers!
Coronation Capital Limited organizes 2nd edition of its Corporate Finance and Business Valuation online training
The Master Class will be headlined by the globally renowned Professor Aswath Damodaran.
Leading Private Equity Firm in Nigeria, Coronation Capital, is set to host the 2nd edition of its Corporate Finance and Business Valuation online training (“Valuation Master Class”). Scheduled for the 2oth, 21st, 27th and 28th of July, 2020, the four-day event is designed to provide participants with a deeper understanding of corporate finance, valuation methodology and financial statement analysis with a key focus on appraising the business impact of financial decisions on the organizational performance.
The Master Class will be headlined by the globally renowned Professor Aswath Damodaran: a Professor of Finance at New York University’s (“NYU”) Stern School of Business. Over the years, he has been referred to as Wall Street’s “Dean of Valuation” and is widely respected as one of the foremost experts on corporate valuation. Damodaran has published several books and articles on equity valuation and corporate finance and has been featured in the Journal of Finance, the Journal of Financial Economics, and the Review of Financial Studies. Professor Damodaran has been voted ‘Professor of the Year’ by Stern’s graduating MBA class five times and has been awarded NYU’s Excellence in Teaching and Distinguished Teaching award; Coronation is delighted to bring him to Nigeria for a second time.
The Valuation Master Class, is a thought leadership and capacity building initiative of Coronation Capital. Lecture sessions will be hosted virtually and will also feature an engaging one-on-one fire side chat with Professor Damodaran on various topics including his views on the current global business environment and the Nigerian economy – opportunities for growth and investment. The Finance guru will train employees of Coronation Capital as well as related companies in the Coronation ecosystem which covers insurance, investment banking, asset management, technology and venture capital. Given that there is limited space, participation will be extended, by invitation only, to finance practitioners in the media and public sector as well as Coronation counterparties.
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Commenting on the event, John Opubor, Managing Partner of Coronation Capital said, “The world has entered uncharted territory. History teaches that a return to fundamentals espoused by Professor Aswath Damodaran is crucial to thriving in times like this”. He further stated that, “Participants will, over four-days, benefit from a deep dive into corporate finance and valuation and how investments are impacted during these unprecedented times”.
Coronation Capital is a private equity fund manager with a culture built on promoting innovation, good corporate citizenship and delivering strong returns to our investors. Coronation Capital aims to build well-positioned, well-run, cash-generative, and sustainable businesses that become significant employers and sources of growth in West Africa and across the continent. A core pillar of good corporate citizenship for Coronation Capital is utilizing education and development to positively transform our immediate environment.
EDITOR’S NOTE: This is a sponsored content.
Patricia: The new dawn in mobile payments and virtual services
Patricia offers a better approach in transferring funds to anyone in the world.
Cryptocurrency is basically, a digital currency based on a modern technology called the blockchain. Its users range from small businesses to process payments, financial tech-based startups, and retail consumers that use it to send money across borders and as an investment asset.
Since cryptocurrencies like BTC and other altcoins have been gaining high acceptability and in high use around the world for payments, investing, and banking Patricia has helped by creating a platform in facilitating a safe, secure, and interactive space that can usher Africans easier ways to transfer funds.
It should be noted that the total daily trading volume of BTC is around $20 billion and market capitalization touching $170 billion on 26th June 2020.
Many Africans now largely use cryptocurrencies like Ethereum, Ripple, Bitcoin, and Litecoin for applications in banking, making payment transfers
High uncertainty of economies in most parts of Africa makes cryptocurrencies, a viable medium for asset management in lieu of storing its value in most cases.
Consequently, many Africans with relative access to Internet access via mobile penetration and such platform can use Patricia, with its proprietary app, helps in facilitating payments, that remains accessible to everyone through their mobile phone.
For Individuals and startups, Patricia offers a better approach in transferring funds to anyone in the world for paying remittance, suppliers, e-commerce shopping, to and from friends and family members based overseas, Patricia helps by offering such services as it cost very low charges than many commercial banks in Africa which charge excessive fees in unstable currency markets and unreliable economic ecosystem.
With top-notch security systems incorporated in Patricia’s systems a lot of African businesses and startups can connect seamlessly with their global suppliers and buyers without fear of being compromised.
Crypto assets such as Bitcoin was created after the global recession of 2008 with the intention of a decentralized currency with transparent and controls to consumers advocating for low transaction cost, better security and easier access to its medium of choice
Patricia helps by offering Bitcoin transfers, Physical and virtual cards, buying and selling of gift cards, and many more services.
EDITOR’S NOTE: This is a sponsored content.