Connect with us
nairametrics

Business

Why Airtel Nigeria credited subscribers with free airtime

Airtel Nigeria has disclosed why it credited its subscribers with N1,000 airtime.

Published

on

Regulation forces Airtel Africa to initiate shares listing in Malawi , Airtel Africa’s profit up 12.9%, customer base reaches 111.5 million in Q2

Airtel Nigeria has disclosed that it credited its subscribers with N1,000 airtime and data as compensation for service disruptions on its network on Friday, October 16, 2020.

This was contained in messages sent by the network provider to its subscribers, informing them that the airtime and free data were compensation for service disruptions.

READ: Airtel Africa to list on MSE

READ: Airtel Africa announces IPO result in Malawi, says its fully subscribed

There had been social media reports that Airtel Nigeria was crediting its subscribers with free N1,000 airtime. While many of the subscribers did not know the reason for the unusual gesture by the network provider, they claimed it was a cyberattack by ‘Anonymous’ hackers after it had asked Airtel Nigeria subscribers to check their balance for N1,000 airtime.

GTBank 728 x 90

Some others claimed that the free airtime was a giveaway to support the ongoing #EndSARS campaign in the country.

READ: Outrage on Twitter as DStv increases subscription fees amid COVID-19 pandemic

The message from Airtel states, “Dear customer, we apologise for the recent service disruption experienced on October 16. Normal service has been restored and your line will be credited with five minutes of on-net calls and 100MB of data both valid for one day.”

Coronation ads

This is in line with the compensation policy of the Nigerian Communications Commission (NCC) for the industry.

A spate of hacks claimed to have been executed by an “Anonymous” hacker group had sparked rumours of bank accounts and Pay TV hacks on social media. Even some Federal Government agencies were not spared of the alleged hack by this same group.

READ: Data War: MTN edges out Airtel, first time in 5 months as more subscribers dump Glo, 9mobile 

READ: #EndSARS: Nigerian Army set to commence Exercise Crocodile Smile VI

On Sunday when MultiChoice’s customers found that restriction had been lifted on all channels on DStv and Gotv, they attributed it to cyberattacks perpetrated by ‘Anonymous’.

Jaiz bank ads

However, a representative of the company said the Pay-TV company was upgrading its system and had informed its subscribers via text messages last week.

Stanbic IBTC

READ: Airtel is partnering Standard Chartered Bank as it expands its fintech business

READ: Thrive Agric drama: What it means for Nigerian investment startups

Nairametrics had earlier reported that Airtel Nigeria had denied giving out free N1,000 credit to its subscribers. This follows the claim by the telecom firm’s subscribers on Twitter of being credited with N1,000 airtime after Anonymous hacker asked them to check their balance.

Chike Olisah is a graduate of accountancy with over 15 years working experience in the financial service sector. He has worked in research and marketing departments of three top commercial banks. Chike is a senior member of the Nairametrics Editorial Team. You may contact him via his email- [email protected]

59 Comments

59 Comments

  1. Olosunde Olumide Joseph

    October 20, 2020 at 6:53 am

    Airtel is an u serious entity, they vredited and removed after some times

    • Feggieboss

      October 20, 2020 at 11:40 am

      Day were hacked

    • Cecilia

      October 20, 2020 at 4:37 pm

      Airtel is not serious at all. It’s fake. My line was credited with 1,000 and removed again. Who begged you for free airtime when you knew you were not capable? Rubbish!!!

      • Anonymous

        October 20, 2020 at 9:03 pm

        Bro this is nonsense they were hacked they took back the credit and they even took mine back which kind of poor journalism is this

      • Anonymous

        October 20, 2020 at 11:48 pm

        Airtel can lie for African…u said compensation!But Airtel just remove the 1000 naira back because I did not use immediate….

    • Amaka

      October 20, 2020 at 7:30 pm

      Airtel is a rubbish network provider, who begged you people for free airtime, they credited my line with #1000 nd later took it back nd my main balance was also deducted including my data of 4.5gb and there customer care is nt connecting. All of you in charge are mad!!

      • Anonymous

        October 21, 2020 at 6:32 pm

        You are right. The same thing they did for me, removed the 1000 and also deducted my 100 balance. Stupid network with useless management.

    • Anonymous

      October 21, 2020 at 9:07 am

      You nailed it. Exactly what happened

    • Anonymous

      October 21, 2020 at 6:17 pm

      What a sweet lie, if they truly gifted subscribers #1000 worth of data/airtime, why then did they take it back from us

  2. Michael noah

    October 20, 2020 at 7:30 am

    But mine was different,I didn’t receive any free ✈time

  3. Ezinne

    October 20, 2020 at 7:46 am

    My two Airtel lines wasn’t credited yesterday. Please send me mine.

  4. Raheem Adeniyi

    October 20, 2020 at 7:50 am

    It was a ruse and fraudulent act done by the Airtel firm in Nigeria by crediting people a thousand naira and still take it back within the shortest through a fraudulent number *234# yesterday, several numbers of people and good citizens of this nation were a sudden victim of this evil sent code to dial and press 1 and later 5 in which they will say to you your account will later be credited back with sum of #5,000 and at the end of this clicking this evil code, #1,000 will be deducted back or you will be debited in case you don’t have a sufficient funds or credit. This is not good for Airtel firm integrity.

    • Aisha

      October 20, 2020 at 7:19 pm

      That’s very true. The same thing happened to me. I woke up this morning with zero credit. It’s all a scam. Should have known better. Airtel,that was low of you

  5. Omobola Akinpelu

    October 20, 2020 at 8:18 am

    As a matter of fact, my airtel line was actually credited with this #1,0000, however,few hours later my balance including the #1,000 disappeared which also affected my data balance of 500 mb went down within 10 mins.

  6. OMOYIOLA SUNDAY O.

    October 20, 2020 at 9:51 am

    There is no benefit for all credit bought of Airtel as their service get worst on daily bases. Never good signals both for browsing,calls and SMS sending to other network and to same Airtel line. My wife nd I using Airtel but can’t enjoy calling or pass message to each other so bad.
    They should realised if they fail to render beta and improve service to all loyal customer MTN,GLO & ETISALAT is solution since we have variety now.

    • Collins

      October 20, 2020 at 10:40 am

      Do you need to CONTINUE suffering with them as if your family owns the company? Such a classless company.

    • Sola

      October 20, 2020 at 7:51 pm

      Airtel lacks credibility. I couldn’t believe they credited and took away the bonus and my existing airtime without using anything. I called their customer service endlessly but they didn’t pick up. They will surely run down soon. So disgusting

  7. Victor

    October 20, 2020 at 10:03 am

    This isn’t very pleasant….

    I used the 1,000 to sub for airtel talk more..

    To my greatest surprise this morning, airtime and data fly..

    This is more than fraudulent act.

    • Anonymous

      October 20, 2020 at 10:39 am

      But if it was compensation to user, why take it away when some people have not even use it??
      Audio news

    • Anonymous

      October 20, 2020 at 11:18 am

      Same here I called customer line to know why and they where speaking English

  8. Anonymous

    October 20, 2020 at 10:14 am

    I even used mine to subscribe, fiam this morning, the 1.5gb has disappeared.

  9. Anonymous

    October 20, 2020 at 10:24 am

    Airtel practically perpetuated a scam that will likely go un-investigated

    • Prince Wonun

      October 20, 2020 at 6:42 pm

      We didn’t beg you for any call card compensation. Check our individual recharging and subscription strength you will realize that we do more than your staffs. You’re just a poor service provider who is very poor and can only give your customers free airtime like so said for just only a day to use. Fake poor network

    • Edna Gabriel-Imhabele

      October 21, 2020 at 6:43 am

      Airtel be sincere for once, you credited our account like you claimed and took back what you credit. You are so shameless and insincere. Have some shame in. You and shut up you trap.

  10. Anonymous

    October 20, 2020 at 10:57 am

    Airtel is a bloody lying entity. The network was hacked and now they have started removing the N1000 airtel from customers balances. If you are lucky to have used yours, fine. If not they will remove it from your balance. They just removed mine this morning.

  11. Ukaegbu chibuihe Ego faith

    October 20, 2020 at 11:23 am

    I received 1k yesterday and I used it for sub, but this morning everything including my old sub that is supposed to finish month ending was no where to be found.I called customer line to know why and they where speaking English
    Please Aritel settle me Ooooh

  12. Yusuf taofeek ldowu

    October 20, 2020 at 11:50 am

    I was given #looo,but to my surprise this morning fiam ,them remove all

  13. donlaycon

    October 20, 2020 at 12:32 pm

    My friend how are you.i have not received my own credit

  14. Regina

    October 20, 2020 at 12:47 pm

    They credit and remove even with the one we bought with our money .they are an u serious fellow and fraudster at that😡

  15. Nkem Peres

    October 20, 2020 at 1:39 pm

    Iam so happy.my airtel line was credited,am so thankful

  16. Anonymous

    October 20, 2020 at 1:58 pm

    They removed the airtime they gave me before I could use it.

  17. Esan Olatunji

    October 20, 2020 at 2:01 pm

    1k was credited to my fone ,but it was immediately cleared off with my previous balance , is this not fraudulent act ?

  18. Kara

    October 20, 2020 at 2:06 pm

    Airtel, motherfucking lying firm, now everything is been put on Anonymous, thank God Pay- Tv came out plain that they were updating their system. Even concerning that of the banks, Anonymous made it clear, it never did such and wouldn’t.

  19. Anonymous

    October 20, 2020 at 2:06 pm

    Pls I need the direct Costner care number, this aitel company are thief’s God go save who go pick the call na swear go follow as I dey talk to am I swear

  20. Osadolor Dominic

    October 20, 2020 at 2:25 pm

    Airtel was hacked they just lieing.both my air time and theirs I have been wiped away.airtel return my airtime oh

  21. Anonymous

    October 20, 2020 at 2:27 pm

    Lie lie talk, airtel are using compensation to cover up that they were hacked by the anonymous group. Yesterday I received 1k free card on both of my Airtel Sim. I used the 1k to purchase data on both the Sim and finished the data that same yesterday, cause I knew anything can happen. When did airtel that doing compensation give away, in This country Nigeria for that matter. Let me even burst y’all bubbles, airtel have started to retrieve their 1k card. If you load any card on the Sim it will be taken until its reaches 1k I believe. I though it’s was a compensation so why are they retrieving it back,abi dey no they do compensation give away again. RUBBISH! omo no long talk, sheybi na their 1k card they Wan collect make I see how dey go collect am after I Don break the Sim. After all mtn na my line.

    Las Las anonymous una do well, thank you. But abeg also help us hack uba na, 2k self go do us. 😂

  22. Michael Essien

    October 20, 2020 at 2:39 pm

    Lie lie talk, airtel are using compensation to cover up that they were hacked by the anonymous group. Yesterday I received 1k free card on both of my Airtel Sim. I used the 1k to purchase data on both the Sim and finished the data that same yesterday, that was 6gb data in total, omo cause anything can happen any time. When did airtel that doing compensation give away, in This country Nigeria for that matter. Let me even burst y’all bubbles, airtel have started to retrieve their 1k. If you load any card on the Sim it will be taken until its reaches 1k I believe. I though it’s was a compensation so why are they retrieving it back,abi dey no they do compensation give away again. RUBBISH. omo no long talk abi na their 1k they Wan collect na, make I see how dey go collect am after I Don break the both Sim. After all mtn na my main line.

    Las Las anonymous una do well, thank you. abeg also hack uba for us na, 2k self go do us. 😂

  23. Samsindeen

    October 20, 2020 at 2:40 pm

    This is trade by bata ldea after credited me with 1200, and everything disappeared with my main money which #70 balance later in the midnight yestarday

  24. Imoh Akpabio

    October 20, 2020 at 2:55 pm

    The person who wrote this is a born liar from the pit of hell. That site was hacked ,if it wasn’t hacked how come some persons that didn’t use thier 1000 got Thier airtime wiped out and those that got data with Thiers got to pay for it. Why? Stop lying abeg

  25. Anonymous

    October 20, 2020 at 3:17 pm

    Bloody lies, they were hacked.

  26. Ikechukwu Onuoha

    October 20, 2020 at 3:21 pm

    I did not even use it,before I could know it was withdrawn,even what I have on my account went with it.who is deceiving who here.

  27. Anonymous

    October 20, 2020 at 3:21 pm

    Lies.

    If it’s a compensation, then why did they remove it.

    Also this; The message from Airtel states, “Dear customer, we apologise for the recent service disruption experienced on October 16. Normal service has been restored and your line will be credited with five minutes of on-net calls and 100MB of data both valid for one day.”, does not in anyway amount to 1,000

  28. Anonymous

    October 20, 2020 at 3:28 pm

    Since it wasn’t for all customers,it made me to believe that it was hacked.

  29. Annonymous

    October 20, 2020 at 4:55 pm

    It’s a fraudulent act by Airtel. N1,000 appeared on my balance , not like l asked for it or activated it. I had done a N1,500 credit transfer to my Airtel line this afternoon, not only did they deduct the N1,000, they also took more off my credit by deducting a total of N1,024…this telecomm companies have really really been exploiting Nigerians for so long

  30. Pascal

    October 20, 2020 at 4:55 pm

    I think this is a very big fat lie by Airtel. If they credited their subscribers, why were the same credit and data wiped off by the end of the day? This is very petty by a supposedly responsible organization.

  31. Anonymous

    October 20, 2020 at 5:14 pm

    Airtel eleribu

  32. Anonymous

    October 20, 2020 at 5:39 pm

    The compensation was a scam. Airtel gave N1000 credit/data today and one greatest surprise within 24 hours the whole things disappeared.it is unfair.

  33. Anonymous

    October 20, 2020 at 6:18 pm

    Rubbish, where is my own

  34. Queenster

    October 20, 2020 at 6:56 pm

    Fake they took it back before I could even think of using.

  35. hello

    October 20, 2020 at 9:03 pm

    Bastards

  36. Oliver Onwube

    October 21, 2020 at 12:44 am

    This is a big deceit by Airtel. They tricked us all. They credited us and quickly took it back. Another scam. Can’t know why anything Nigeria must involve cheating and deceit.

  37. Anonymous

    October 21, 2020 at 9:53 am

    Stupid Network they are thieves, I used the 1k to sub before I knew it they collected both my 4.5GB and the 1k sub I did all together. Airtel is a trash company they should return my sub

  38. Ndu

    October 21, 2020 at 10:58 am

    This is a scam.I bought 500 naira airtime and they credited me with 1524 naira.i could not however subscribe for data as the loading platform was not accessible.before I knew it both the 500 naira airtime and the 1000 free airtime disappeared.Airtel pls reimburse me my 5oo naira.

  39. Ibro

    October 21, 2020 at 4:39 pm

    They later removed the credit including my oroginal data I bought before the #endsars dash

  40. Anonymous

    October 21, 2020 at 6:38 pm

    Liars, you were hacked, just admit it,airtel did not send any message informing customers that they will be credited with 1000, if your claim is true why did you deduct the money in less than 24hrs, and why didn’t other customers receive the airtime, why did you also steal from other customers when deducting your stinking 1k.

  41. Blue g

    October 21, 2020 at 8:06 pm

    I received d 1k airtime and used immediately I also received 1hundred mb but I didn’t used it coz it was already expired

  42. Anonymous

    October 22, 2020 at 7:34 am

    My line wasn’t credited with any bonus

  43. Anonymous

    October 22, 2020 at 8:33 am

    So unserious fellows who begged them for free airtime or whatever, my line was equally credited and the next day i found out it was wiped off and my main recharge was inclusive,u pple shld better return back my #151 b4 thunder go visit una

  44. Anonymous

    October 23, 2020 at 11:12 am

    They lied. The credit was removed later.

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Business

FIRS to commence recovery of all outstanding tax debts and penalties from January 1, 2021

The FIRS has stated that it shall recover all outstanding debt with penalties and interest from January 1, 2021.

Published

on

FG apologizes, says Self-Certification directive is not for everyone, FIRS introduces stamp duty on house rent and C of O transactions

The Federal Inland Revenue Service (FIRS) has disclosed that its waivers on penalties and interest on outstanding taxes arising from desk examinations, audit exercises, investigations, or all other forms of tax assessment will close on December 31, 2020.

Hence, effective from January 1, 2021 the Service shall recover all outstanding debt with penalties and interest, in accordance with the provisions of the extant tax laws.

READ: NIPOST in disagreement with FIRS, says its stamp duty collection account is legal

READ: Why the FG should reverse 6% tenancy, lease stamp duty – NLC

This disclosure was made by Abdullahi Ismaila Ahmad, the Director of Communications and Liaison Department, Federal Inland Revenue Service, in a press release issued on December 2, 2020.

GTBank 728 x 90

Consequently, the Executive Chairman, FIRS, Mr. Muhammad Nami, in a notice urged taxpayers to use the advantage of the remaining days of this month to settle their tax obligations in order to enjoy all subsisting waivers offered thereof by the Service.

READ: How N343.95 million got missing in Water Ministry

READ MORE: FIRS issues deadline for to obtain Tax Identification Number

Coronation ads

The Executive Chairman in the reminder notice tagged “Public Notice on the Recovery of Outstanding Taxes from Taxpayers”, disclosed that FIRS in recent times, has issued a series of palliatives for the waivers of penalties and interest on outstanding taxes.

He explained that the Service had noticed that some taxpayers are yet to take advantage of the palliative windows opened to cushion the effect of the challenges of the economy on taxpayers.

READ: Taxes you should be aware of before starting a business in Nigeria

Mr. Nami, however, called the attention of taxpayers to the last window of opportunity for the waiver of outstanding penalties and interest on all taxes collectible by the Federal Inland Revenue Service, which will close on 31st December 2020.

READ: These may be reasons Fowler couldn’t retain FIRS seat

Jaiz bank ads

What they are saying

Mr. Muhammad Nami, in the reminder notice, said:

Stanbic IBTC

“The Service has observed that some taxpayers are yet to take advantage of the palliative windows opened to cushion the effect of the challenges of the economy on taxpayers.

READ: Nigeria’s records 6.1 percent tax to GDP as tax base for VAT rise to N23.7 trillion

“Furthermore, the Service wishes to put all taxpayers on notice that the last window of opportunity for the waiver of outstanding penalties and interest on all taxes collectible by the Federal Inland Revenue Service shall close on 31st December 2020.

“Consequently, all concerned taxpayers are hereby put on notice that after the expiration date of 31st December 2020, the Service shall recover all outstanding debt with penalties and interest, in accordance with the provisions of the extant tax laws such as ‘the power of substitution’ conferred on it by Section 31 of the Federal Inland Revenue Service (Establishment) Act 2007.”

Continue Reading

Business

Ngozi Okonjo-Iweala bags Forbes African of the Year, 2020

Nigeria’s Okonjo-Iweala has emerged the first African woman to win Forbes’ African of the Year award.

Published

on

Ngozi Okonjo Iweala, World Bank, Davos, World Economic Forum, WTO accepts nomination of Okonjo-Iweala as DG despite opposition from Egypt,WTO:  Happy to be in final rounds of DG Campaign- Okonjo Iweala

Ngozi Okonjo-Iweala, Nigeria’s former minister of Finance and former Managing Director of the World Bank, has been named the Forbes African of the Year, 2020.

Forbes Africa announced on its official Twitter handle on Tuesday as it tweeted, “The 2020 #AfricanOftheYear Award honoree is…Congratulations to Dr. @NOlweala! Board Chair @Gavi; Board Chair @ARCapicity, gracing the cover of @forbesafrica,”

The honouree of the award would grace the cover of Forbes Africa magazine.

Last year’s edition of the award was also won by a Nigerian, Dr. Akinwunmi Adesina, the President of the African Development Bank (2013 and 2019). Other Nigerians that have won include Muhammad Sanusi II (2011), Aliko Dangote (2014), amongst others.

In response to the tweet by Forbes Africa on its official handle, the 66-year-old replied through her Twitter handle saying she was thrilled to win the award and also dedicated the award to Africans suffering from the impact of the pandemic.

GTBank 728 x 90

“Thrilled to be named @forbesafrica-CNBC 2020 African of the Year following in the footsteps of my great Brothers @PaulKagame and @akin_adesina,This award is for fellow Africans suffering the health & economic impact of Covid19. The energy and resilience of Africans inspire me!,” she tweeted.

The award is coming weeks after Okonjo-Iweala emerged the overwhelming choice for the post of the Director-General of the World Trade Organisation after gaining the support of the majority of the 164 member-nations.

Coronation ads
Continue Reading

Business

N117 billion approved by FG for road rehabilitation

Babatunde Fashola has disclosed that the FG has approved the sum of over N117 billion for road rehabilitation across the country.

Published

on

N117 billion approved by FG for road rehabilitation, Second Niger Bridge will be completed in 2022, project, Minister of Power works and housing Babatunde Fashola, Shell Nigeria Exploration and Production Company, SNEPCo Bayo Ojulari, Power supply in Nigeria

The Federal Government has approved the sum of over N117 billion for the rehabilitation of roads across the country in 2021.

This was disclosed by Babatunde Fashola, Minister of Works and Housing, in a press briefing after the Federal Executive Council (FEC) meeting was held in Abuja on Wednesday.

READ: Federal Housing Authority gives debtors 21 days to pay up or have names published

READ: FG approves N3.9 billion variation in housing contracts, Abuja’s dam rehabilitation

What you should know 

  • Nairametrics reported last month that Mr Fashola had stated that the Ministry’s priority in its 2021 budget was to complete already ongoing road and bridge projects across the nation.
  • Fashola also said that the Federal Government needed at least N500 billion annually for the next 3 years to develop and fix its 35,000 kilometres road network, as work continued on 13,000 kilometres of the network.
  • Fashola stated last month that the Federal Government was committed to finishing the Lagos-Ibadan expressway, adding that the drop in crude oil prices could not be a barrier to its completion.

READ: Port Harcourt Refinery to get a facelift in Q1 2021 – NNPC

GTBank 728 x 90

READ: Delta State House of Assembly passes N384 billion 2021 Appropriation Bill

Fashola disclosed on Wednesday that the sum of N18.9 billion, was approved for the rehabilitation of roads and bridges including the 26 km of Kano-Dambatta-Kazaure-Daura road, Anambra- Enugu Roads, Bridge construction Cross River, Nkumi bridge and others.

READ: Nigeria owes foreign airlines $53 million as proceeds from ticket sales – IATA

Coronation ads

The other memorandum relating to roads also is for the total sum of N98.7 billion,” he added. This includes roads and bridges in Zamfara, Kebbi, Katsina, Anambra and Kano

Continue Reading