Tech
The greatest tech solutions spring from most regular problems
The best bit about coming up with a tech solution is that all there is to do is find a loophole in the traditional way of doing things in absolutely any field.
Think of tech solutions as a reversed orthodox problem. The best bit about coming up with a tech solution is that all there is to do is find a loophole in the traditional way of doing things in absolutely any field. When that gap is identified, the rest will be much more seamless to navigate through.
Today, it presumably appears as though the world simply will not function without technology seeing as we are surrounded by technology every waking moment of our lives and seemingly every problem has an emerging solution these days.
Regardless, there are people in remote corners who have no access to technology, a few who are simply oblivious to the existence of technology and others who consciously choose to live “tech free”.
Whichever category is prominent among all three, noteworthily there is a significant number of people who live dependent on technology. Technology in so many ways has completely changed our world as we know and while people may try to ignore new technology in their personal lives that is not possible in business operations today.
[READ MORE: New tech opportunities amid COVID-19 crisis)
Many businesses know this and are constantly in search for the best tech solutions to give them competitive advantage and optimize operations. When choosing to invest in a tech idea, it is important to ensure to check these off your list:
- A rich user experience: Provide solutions that allow smooth engagement for your users. With technology, the best way to achieve this is by implementing a Software-as-a-Service (SaaS) platform that offers an intuitive user interface across a range of devices consistently, simply and intelligently. Even with so many offerings out here, you can this way drive increased user productivity.
- Evolving capabilities: The world evolves every passing moment. It is then important to have technology that can evolve as quickly as people do. To appeal to business owners, using cloud-based platforms will help with the ever-growing need to add services and new features, this way the business owner can stay focused on business goals rather than the system.
- Accessibility: Even before taking steps in publicity or marketing, make sure potential users of your tech product can access it from anywhere and at any time. Mobile accessibility enables users to engage with your product when on the go while configurable desktops can help easy-to-use actions and productivity as well.
- Security: Cybersecurity is such a phenomenon in the tech world. Data security especially has over the years been a major concern for a lot of tech enthusiasts and experts. So in developing a tech solution, protecting your users’ data should be top priority.
- Customer Service: Customer relationships can either break or mar the success of your tech solution. Questions are bound to arise during the day-to-day use of the system, so it is important to ensure live help is available as much as possible. But most of all, make sure your solution does exactly what it promises.
With that in mind, there have been quite the number of tech solution providers over the years who have changed the way we navigate through our days. Candidly, it seems a new tech company/startup erupts from all over the world almost as frequently as tech ideas do.
Case in point – Gaurav Bhalotia realized there is a lot to health beyond medicine, and that our bodies need to participate very strongly to recover from any illness, so he started FindMyHealth in 2018 with a vision to give individuals control of their health, and to help them stay healthy and recover quickly.
[READ ALSO: How International collaborations can place Nigerian Tech space on global map)
More locally owned, Mitchell Elegbe, founder of Interswitch, one of Nigeria’s successful popular tech companies was birthed from the simplest of gaps- Nigeria in the early 2000s did not have ATM machines. Today, it is evident how the observations and attentiveness of one man have changed the way Nigerians handle their finances.
Keep in mind that tech solutions work best when promoting the idea that purchasing your product will help customers successfully solve a problem or deal with a complicated situation, this will enable any tech enthusiast turn into a tech solutions provider in no time. However, it is also important to know that an IT solution in the true sense cannot be isolation in itself, it has to be an aggregation of products and services.
Tech
Facebook takes on Zoom with its new video chat feature
Video-calling services have seen a sharp rise during the coronavirus pandemic with options like Zoom and its daily active users growing to 300 million.
Virtual Meetings have exploded in recent months with the Coronavirus outbreak forcing people to start working and socializing from home. Video-calling services have seen a sharp rise during the coronavirus pandemic with options like Zoom and its daily active users growing to 300 million in April.
Another popular option, the Houseparty, owned by Fortnite-maker Epic Games has been downloaded more than two million times as at the beginning of March and other apps, such as Microsoft Teams, offer premium features for free.
With the current trend and the need to meet the demands of teleconferencing, Facebook is jumping into video chat game with its product feature, Messenger Rooms, a new feature that will allow up to 50 people to take part in a video chat, even if they don’t have Facebook accounts.
Facebook has had a long and notorious history of expanding its features to emulate major competitors, from first launching stories on Instagram in 2016 as a clone of Snapchat. Now Facebook wants more of the video market and is trying to take on the now popular video sharing platform, Zoom (ZM).
(READ MORE: Google, Facebook extend remote working for employees)
Previously, the messenger video calls were limited to eight people but with this new video feature ‘Messenger Rooms,’ users can currently host a meeting with up 50 people at once with no time limit on its messenger app, it will also be added to the company’s other applications- WhatsApp will see that the maximum number of people who can simultaneously join a video call will increase from four to eight.
This new feature will be available on beta versions of WhatsApp for both Android and iOS. For making a video call with up to eight people, your WhatsApp must be running version 2.20.133 on Android and version 2.20.50.25 on iOS. The other condition is, the other participants that you’re looking to video and voice call, must also have the same beta version of WhatsApp running on their devices.
What’s the Catch?
Although these Messenger Rooms won’t be completely private, WhatsApp video and voice calls with up to eight people, will be end-to-end encrypted so no one else can view or listen in on private conversations, not even Facebook. Basically, end-to-end encryption is one of the main Unique Selling Points (USP) of the new video feature. Facebook is working to bring the security protocol to Messenger and Instagram Direct, so users will potentially be able to cross-platform chat across all these services one day, it’s easier said than done.
Like house party, the messenger rooms will let people drop in and out of the group video chats while the “room” is open just the way people have the ability to bump into each other in the physical world. Another catch of the new video feature is that users can create a Messenger Room that will be able to keep their room private, block unwanted participants, and send invitations to people who are not on Facebook.
Facebook is working to prevent the reoccurring issues its competitor’s faced like the “Zoombombing problem,” which let uninvited guests drop into video calls to abuse participants or share pornography. The company is working with cryptographers to make the links for the Messenger Rooms difficult for hackers to guess. Although, publicly discoverable rooms will be listed at the top of the Facebook news feed and chats will not be end-to-end encrypted. Possibly, this would be one of the reasons why Facebook may successfully take on Zoom with its security and end-to-end encrypted tactics.
Other features of the new video feature include:
- The ability to add eight people to a WhatsApp video call – up from four.
- The return of “Live With”, which lets users host Facebook Live streams with another person, to bring guests or performers on to their show.
- The ability to watch Instagram live videos on desktop computers.
- Participants will be able to use augmented reality filters and change their background in real-time.
Tech
Tech Roundup S02E19
The Nigeria tech space has seen major validation from global investors over the last few years, and reports
Tech
Digital Financial Literacy, a must for every Nigerian in Post-COVID
Nigeria has set a 95% digital literacy target for the next ten years under a Digital Economy Strategy in order to ramp up the contributions of the ICT sector to the Nigerian economy.
The importance of digital literacy in the furtherance of Nigeria’s economic growth is a topic that has proven to be extremely paramount especially in these forced changing times.
Truth is, talent training outlets are not in short supply in Nigeria; from Decagon to Learn Factory; there are a number of programmes offering advanced and specialized digital literacy skills in fields like software development, machine learning etc.
As a matter of fact, Nigeria has set a 95% digital literacy target for the next ten years under a Digital Economy Strategy in order to ramp up the contributions of the ICT sector to the Nigerian economy and last year, the sector accounted for 13.8% of the nation’s GDP which is more than the oil and gas sector on which the country has previously been heavily reliant.
The Lagos State Government since this pandemic collaborated with Microsoft Office to train 18,000 secondary school teachers on digital literacy in order to equip, train, and engage them to deliver on their duties through technology during this lockdown period.
(READ MORE: Digital financial services amid COVID-19)
However, digital financial literacy is a niche that still has not become mainstream as many would assume. For the reason of the evident gap in the country, we have companies like NetPlusDotCom organizing webinars to educate Nigerians on the importance of an inevitable shift to digital payments and financing post-COVID-19.
Unfortunately, there are a few challenges hindering the growth of digital financial literacy in Nigeria, they include:
- Policy Implementation: Already set regulations geared towards promoting digital literacy are not readily implemented.
- The regular school curriculum does not reflect a component of digital literacy skills that would be relevant in the future of work.
- High costs of infrastructures such as the Internet and power is one of the challenges faced in promoting digital financial literacy in Nigeria.
- There is a digital divide due to the existence of unreached communities who are not aware of the concept of digital literacy.
- Digital literacy has been termed too difficult to conceptualize resulting in unnecessary complexity for the understanding of the process to a layman.
- Resistance to Change: The general attitude of people towards change and what digital literacy offers, is a hindrance in promoting digital financial literacy.
- Skepticism of many unenlightened Nigerians.
(READ MORE: Facebook is building $1 billion high speed internet across Africa)
Proposed Solutions
- More citizen engagement and awareness of existing and new policies on digital literacy.
- Investment in research and development by the government and other institutions to help Nigerians be more conversant on international standards as it concerns promoting digital literacy.
- There should be a collaboration between organizations whose works are centered on digital literacy with schools in actualizing a more robust curriculum.
- The government should provide tax incentives/ reliefs for telecoms to enable them to reduce the costs of data. Telecoms can also provide ICT parks to allow for access to the internet.
- On inclusion, collaboration between Government, Multilateral organizations, and civil society groups should be considered to reach underserved communities possibly in the local language so as to avoid the language barrier.
- To ward off resistance to change, there should be orientation programs on the need and importance of digital literacy using the bottom-top approach of reaching out to grass-root individuals.
