• Login
  • Register
Nairametrics
  • Home
  • Exclusives
    • Financial Analysis
    • Corporate Stories
    • Interviews
    • Investigations
    • Metrics
    • Economy
    • Nairalytics
  • Markets
    • Currencies
    • Cryptos
    • Commodities
    • Equities
      • Company Results
      • Dividends
      • Stock Market
    • Fixed Income
    • Market Views
    • Securities
  • Sectors
    • Agriculture
    • Aviation
    • Company News
    • Consumer Goods
    • Corporate Updates
    • Corporate deals
    • Corporate Press Releases
    • Energy
    • Entertainment
    • Financial Services
    • Health
    • Hospitality & Travel
    • Manufacturing
    • Real Estate and Construction
    • Renewables & Sustainability
    • Tech News
  • Business News
    • Budget
    • Public Debt
    • Funds Management
    • Tax
  • Financial Literacy
    • Career tips
    • Personal Finance
  • Lifestyle
    • Billionaire Watch
    • Profiles
  • Opinions
    • Blurb
    • Op-Eds
    • Research Analysis
  • Recapitalization
    • Access Holdings Offer
    • Fidelity Bank Offer
    • GTCO Offer
    • Zenith Bank Offer
  • Home
  • Exclusives
    • Financial Analysis
    • Corporate Stories
    • Interviews
    • Investigations
    • Metrics
    • Economy
    • Nairalytics
  • Markets
    • Currencies
    • Cryptos
    • Commodities
    • Equities
      • Company Results
      • Dividends
      • Stock Market
    • Fixed Income
    • Market Views
    • Securities
  • Sectors
    • Agriculture
    • Aviation
    • Company News
    • Consumer Goods
    • Corporate Updates
    • Corporate deals
    • Corporate Press Releases
    • Energy
    • Entertainment
    • Financial Services
    • Health
    • Hospitality & Travel
    • Manufacturing
    • Real Estate and Construction
    • Renewables & Sustainability
    • Tech News
  • Business News
    • Budget
    • Public Debt
    • Funds Management
    • Tax
  • Financial Literacy
    • Career tips
    • Personal Finance
  • Lifestyle
    • Billionaire Watch
    • Profiles
  • Opinions
    • Blurb
    • Op-Eds
    • Research Analysis
  • Recapitalization
    • Access Holdings Offer
    • Fidelity Bank Offer
    • GTCO Offer
    • Zenith Bank Offer
Nairametrics
No Result
View All Result
Home Sectors Financial Services

CIBN commences Certification process for POS, NIN/BVN Agents

Cyrus Ademola by Cyrus Ademola
October 16, 2023
in Financial Services
POS transactions
Share on FacebookShare on TwitterShare on Linkedin

The Chartered Institute of Bankers (CIBN) has introduced agency banking certification programs for point of sales (POS) agents, NIN/BVN agents, agent network managers, customer service officers, and personnel engaged in agent banking within banks and FinTech companies.

The institute announced that the Agent Banking Certification (ABC) program was initiated to tackle capacity issues within the ecosystem.

According to Ken Opara, the President and Chairman of the Council of the Chartered Institute of Bankers of Nigeria (CIBN), the certification is designed to equip individuals with well-rounded knowledge, hands-on experience working with industry experts, and active involvement in the established procedures for conducting agent banking services in the country.

RelatedStories

NIMC, NIN

NIN enrolment: NIMC has reduced extortion by 40%, says DG 

May 14, 2025
CIBN, LIMBSimple Sign Pact to Drive National Enterprise Expansion

CIBN, LIMBSimple Sign Pact to Drive National Enterprise Expansion

April 23, 2025
  • “Agent banking has been the key driver of financial inclusion, which creates financial access points and ultimately eradicates poverty.
  • “It is democratizing banking services, taking it to the grassroots and connecting to the nooks and crane of the country.
  • “The certification program which details can be accessed on www.myabc.ng provides all-round knowledge, practical engagement with industry experts and participation in standard procedures for conducting Agent banking business in Nigeria,” he said.

More Insights

In addition, Fasasi Sarafadeen Atanda, a member of the CIBN sub-committee on the Agent Banking Certification program, expressed optimism that Nigerians can anticipate an enhanced level of expertise and professionalism among POS Agents, mobile money agents, and bank customer service desks.

This will result in improved responses when customers are debited by POS, as well as a higher level of understanding from security agents when dealing with certified agents and agent transaction cases.

  • “It has been a lot of work from the ideation to conception to the proposition, to adoption and to commission in the programme.
  • “There are a lot of complaints about the proliferation of unregistered agents in the ecosystem. What we are doing is banking because when you are doing cash -in cash- out, account opening among others. Most of these services require professionalism.
  • “The account opening that we pushed for, resulted in a not palatable experience because a greater percentage of accounts opened at the agent location were used for fraud. This made some banks stop opening accounts at agent locations.
  • “Not every agent can handle Biometric Verification Number and National Identity Number, any agent that wants to handle these registrations must be certified by CIBN. We have seen that most of the errors seen in the process are from the agent location.
  • “They do sharp practices, unethical practices, not doing due diligence due to poor training and lack of professionalism, if they had passed through this process of certification, they would have been trained on maintaining ethical standards,” he said.

He noted that agents who are handling high-volume transactions have to be professionals.

  • “Today, we see agents processing N2.5 million for customers when there are issues on it, they don’t have KYC of such customers. High volume transactions should be processed by certified agents,” he added.

Follow us for Breaking News and Market Intelligence.
Tags: BVNCIBNNINPOS
Cyrus Ademola

Cyrus Ademola

  • Cyrus Ademola is an energy and economy analyst with over half a decade experience in journalism, research-based oped, economic reportage and energy analysis. His works have been featured on different media outlets, covering from oil and gas to business trends.

Related Posts

NIMC, NIN
Sectors

NIN enrolment: NIMC has reduced extortion by 40%, says DG 

May 14, 2025
CIBN, LIMBSimple Sign Pact to Drive National Enterprise Expansion
Companies

CIBN, LIMBSimple Sign Pact to Drive National Enterprise Expansion

April 23, 2025
NIMC, world Bank
Sectors

NIN: Lagos, Kano maintain lead as enrolments hit 118.4 million in March 2025

April 20, 2025
SEC warns Nigerians against investing in Risevest and Stecs  
Markets

Reduce regulatory charge to bolster Nigeria’s capital market growth, ex CIBN president tells SEC 

March 30, 2025
Banking Fraud
Op-Eds

E-Fraud and digital banking security

March 28, 2025
NIMC, world Bank
Sectors

NIN enrolment hits 117.3 million in February 2025 – NIMC 

March 19, 2025
Next Post
Petrol stations, NNPCL, IPMAN

Demand for petrol slows in Abuja as scarcity intensifies

Comments 3

  1. Itadare olakunle julius says:
    October 18, 2023 at 5:43 am

    If train agent can be scheduled and enroll into government payroll in such a way to enhance their personalty in Nigeria just to reduce unemployment and reduce poverty among Nigeria youth….
    Moreso if government can join all the pos agent and redeploy them to every government school, hospital, market place etc and their name should force to contribute on monthly cooperative to gain access loan to boost their business with traceable record monitor by government etc

    Reply
    • idoko Emmanuel john says:
      October 18, 2023 at 8:38 am

      How do I get my registration

      Reply
  2. Emmanuel prince c Okafor says:
    October 23, 2023 at 3:37 pm

    It a very one,will need the business to stand very well.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Emple
nlng
first bank
Zenth Bank








DUNS

Recent News

  • L’Oréal–Konga Health’s Beauty & Wellness Campaign gains momentum as consumers embrace affordable personal care 
  • CAP Plc appoints Oladele Ajayi as Non-Executive Director 
  • Cybercrime Charge: Court refuses AGF’s request to arrest Senator Natasha Akpoti  

Follow us on social media:

Recent News

L’Oréal–Konga Health’s Beauty & Wellness Campaign gains momentum as consumers embrace affordable personal care 

L’Oréal–Konga Health’s Beauty & Wellness Campaign gains momentum as consumers embrace affordable personal care 

June 16, 2025
CAP Plc appoints Oladele Ajayi as Non-Executive Director 

CAP Plc appoints Oladele Ajayi as Non-Executive Director 

June 16, 2025
  • iOS App
  • Android App
  • Contact Us
  • Home
  • Markets
  • Sectors
  • Economy
  • Business News
  • Financial Literacy
  • Disclaimer
  • Ads Disclaimer
  • Copyright Infringement

© 2025 Nairametrics

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Social Media Auto Publish Powered By : XYZScripts.com
No Result
View All Result
  • Home
  • Exclusives
    • Financial Analysis
    • Corporate Stories
    • Interviews
    • Investigations
    • Metrics
    • Economy
    • Nairalytics
  • Markets
    • Currencies
    • Cryptos
    • Commodities
    • Equities
      • Company Results
      • Dividends
      • Stock Market
    • Fixed Income
    • Market Views
    • Securities
  • Sectors
    • Agriculture
    • Aviation
    • Company News
    • Consumer Goods
    • Corporate Updates
    • Corporate deals
    • Corporate Press Releases
    • Energy
    • Entertainment
    • Financial Services
    • Health
    • Hospitality & Travel
    • Manufacturing
    • Real Estate and Construction
    • Renewables & Sustainability
    • Tech News
  • Business News
    • Budget
    • Public Debt
    • Funds Management
    • Tax
  • Financial Literacy
    • Career tips
    • Personal Finance
  • Lifestyle
    • Billionaire Watch
    • Profiles
  • Opinions
    • Blurb
    • Op-Eds
    • Research Analysis
  • Recapitalization
    • Access Holdings Offer
    • Fidelity Bank Offer
    • GTCO Offer
    • Zenith Bank Offer
  • Login
  • Sign Up

© 2025 Nairametrics