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Zenith Bank introduces automated voice banking service

Zenith Bank Plc has introduced an automated voice banking service, an IVR solution which enables customers to perform basic banking transactions by dialling a dedicated phone line.

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Zenith Bank GMD Ebenezer Onyeagwu, Central Bank of Nigeria, CBN's loan-to-deposit ratio policy, Nigerian Stock Exchange NSE stocks, Banks in Nigeria, Deposit Money Banks in Nigeria, Zenith Bank collaborates with fintechs, but insists it is not scared to compete with them, Zenith Bank sets withdrawal limit for customers, as dollar sells for N400, NIGERIA| ZENITH BANK: Revaluation gains support marginal profit growth

Zenith Bank Plc, Nigeria’s leading financial institution, has introduced an automated voice banking service, an Interactive Voice Response (IVR) solution which enables customers to perform basic banking transactions by dialling a dedicated phone line through their registered phone numbers and following the prompts.

By simply dialing +234 (1) 278 7000 from the phone number linked to their accounts and following the prompts, customers can pay DSTV/GOTV bills, restrict their accounts or block their cards, request account statement via email, view the last five transactions, transfer funds, buy airtime, and do lots more.

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Speaking on the launch of the product, the Group Managing Director / Chief Executive Officer, Mr Ebenezer Onyeagwu said that the “Zenith automated voice banking service is designed to ensure a truly amazing experience that will offer convenience for our teeming customers.” The GMD added that the self-service product offers quick response to customers in addition to security entrenched by the multilayer authentication mechanism.

READ MORE: FCMB profit up 9.2% surges to N20 billion

He urged the bank’s customers to take advantage of this unique service particularly at this critical time when the physical interface with the Bank has been greatly impacted due to social distancing and the restriction of movement in some states of the federation due to the Coronavirus (COVID-19) pandemic.

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Zenith Bank has clearly distinguished itself in the Nigerian financial services industry through superior service quality, unique customer experience and sound financial indices. The bank remains a clear leader in the digital space with several firsts in the deployment of innovative products, solutions and alternative channels that ensure convenience, speed and safety of transactions.

The bank’s commitment to world-class service standards has led to several product innovations over the last couple of months including the “Zenith Timeless Account”, which allows Nigerians aged 55 years and above Bank for free, the “Zenith Save4me”, a high-interest target savings account and “Dubai Visa Service” on the Zenith Internet Banking Platform, which allows convenient application and payment for visas to Dubai.

READ ALSO: Heritage Bank obtains PCI DSS version 3.2 re-certification

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As a testament to its excellent performance, commitment to best-in-class service and recognition as one of the most innovative financial institutions in Nigeria, Zenith Bank was ranked as the Best Digital Bank in Nigeria 2019 by Agusto and Co. The bank was also voted as the Best Commercial Bank in Nigeria 2019 by the World Finance and emerged as Bank of the Year and Best Bank in Retail Banking at the 2019 BusinessDay Banks and Other Financial Institutions (BOFI) Awards.

Most recently, Zenith Bank was recognized as the Most Valuable Banking Brand in Nigeria, for the third consecutive year, in the Banker Magazine “Top 500 Banking Brands 2020” and the Bank of the Decade (People’s Choice) at the ThisDay Awards 2020.

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BUA Cement set to establish ultramodern 3million cement plant, 50mw power plant in Adamawa

BUA is Nigeria’s second-largest cement producer by volume with cement plants in Sokoto and Edo States.

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BUA Cement, One of West Africa’s largest Cement companies has announced that it is set to establish a three million metric tonnes cement plant and 50 megawatts power plant in Guyuk and Lamurde local governments of Adamawa state in the North Easter region of Nigeria. This was revealed when the Chairman of BUA, Abdul Samad Rabiu led the BUA Cement Management team on a courtesy call to the Adamawa State Governor, Ahmadu Umaru Fintiri in the Government House, Yola.

Speaking during the visit, Abdul Samad Rabiu said preliminary findings show that the two local governments of Guyuk and Lamurde are reputed to have good quality of limestone deposits and BUA Cement is ready to begin the investment in the state. He added that the BUA will use new technologies to supply power to the proposed cement plant and communities of Guyuk and Lamurde in addition to providing three thousand direct and five thousand indirect jobs.

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READ ALSO: BUA, CBMI sign agreement to build New 3million Kalambaina Cement II Plant in Sokoto

The Chairman stressed that the Guyuk Cement Plant will be the major investment in the North-East by BUA and solicited for support of Governor Umaru Fintiri to set up the factory in Guyuk. Rabiu said the company made a decision to source its raw materials locally and it has invested billions of dollars in various sectors across Nigeria and therefore urged the state government to support BUA to actualize the Guyuk Cement project.  In addition, he praised the commitment of the governor within one year in office in many sectors of development despite the economic challenges in Adamawa.

Responding, Governor Ahmadu Umaru Fintiri said his administration’s effort in exploring local contents has started yielding results and thanked BUA for showing interest in establishing the cement plant in Guyuk. He further assured the management team of BUA that government will make whatever is needed and provide the necessary support which will create enabling environment so that the BUA Cement company in Guyuk will become a reality.

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He also expressed readiness of the government to protect the investment once it is established and told them that his administration will maintain the good relationship with the company for the benefit of the state.

BUA is Nigeria’s second largest Cement Producer by volume with cement plants in Sokoto and Edo States. The Company’s newest plant in Sokoto is expected to be operational in 2021. When completed, the Guyuk Cement Plant will bring BUA’s total capacity to 14million metric tonnes per annum.

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Investment One’s Dollar Fund offers Investor comfort amid FX uncertainty

The fund is regulated by the Securities and Exchange Commission and in accordance with regulation.

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With a minimum of $500, investors seeking to hedge their savings against currency risk can invest in Vantage Dollar Fund (VDF)managed by Investment One Funds Management Ltd and would earn a steady return on their investment. The pool of funds will be invested in Nigerian originated dollar-denominated assets including sovereign and corporates, the firm said.

Since launched in 2018, the Vantage Dollar Fund has awarded investors, a good value for their money both in terms of interest income and capital appreciation.

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The Dollar Fund is an open-ended fund, meaning investors can continuously make additional investments in multiples of $1.00 to their already subscribed units.

It has a minimum holding period of 180 days and a redemption cycle of T+5 (payment is made not later than five business days after an investor submits a redemption form).

The fund is regulated by the Securities and Exchange Commission (SEC) and in accordance with regulation, it has an independent trustee and custodian.

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As a petrodollar economy, Nigeria is susceptible to weakness in global oil prices which has continually impacted the country’s exchange rate and brings to the table conversations around devaluation of the local currency as was the case in 2016 when the local currency devaluation led to a more than 50 percent decline in the dollar value of investors naira assets.

Diversification of investment portfolio between naira and dollar assets has proven to be a superior investment strategy as it helps in saving to further dollar obligations such as vacation, schooling amongst others.

The Vantage Dollar Fund by the financial services firm, is one of such funds that seeks to protect investors’ assets against currency risk, as the investment is dollar-denominated.

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For flexibility, the firm noted that investors who might have need for their monies within the minimum holding period, to be allowed redemption during the minimum holding period subject to a 15 percent charge on the positive total return on the units being redeemed on the day of redemption.

According to Investment One, who is the fund manager, every unit holder shall be entitled to receive an electronic certificate for the number of units purchased by such unit holder, and this electronic certificate shall be conclusive evidence of the number of units held.

These investors are sure of enjoying numerous benefits including capital appreciation, competitive returns diversified portfolio; and regular and steady income stream, that is independent of policy changes in the economy.

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Rivers, Kwara, receive 6 ambulances, food supplies and N100million each from BUA for COVID-19 intervention

BUA Foundation said the donations are intended to assist both governments in fighting the pandemic.

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Rivers, Kwara, receive 6 ambulances, food supplies and N100million each from BUA for COVID-19 intervention

The Rivers and Kwara State governments have commended BUA Group through its philanthropic arm, BUA Foundation for its support to both states in assisting in their fight against COVID-19. This came as BUA donated 6 ambulances, food supplies and 100million Naira each to both states.

 

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Khalifa Rabiu, Executive Director, BUA Foundation addressing Nyesome Wike, Governor Rivers State during the presentation of 3 ambulances to the state Government to help fight the Coronavirus Pandemic.

Speaking while presenting the ambulances to Nyesome Wike, the Rivers State governor in Port Harcourt and his Kwara State counterpart, AbdulRahman AbdulRazaq in Ilorin, representatives of BUA Foundation said the donations are intended to assist both governments in fighting the pandemic to a standstill as number of cases continue to rise in Nigeria.

READ ALSO: COVID19 UPDATE: Jigawa, Sokoto states receive ambulance from BUA Foundation

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On his part, Governor Wike praised the sustained support from BUA Foundation to the Rivers State government. He also revealed that the company has made a donation of 100million as well as 4,000 cartons of pasta for which the State remained grateful

L-R: Khalifa Rabiu, Executive Director, BUA Foundation and Nyesome Wike, Governor of Rivers state at the presentation of 3 ambulances to the Rivers Government to help fight the Coronavirus Pandemic in the state.

READ ALSO: Caverton Helicopters Ltd explains incidents that led to shutdown of its Rivers’ offices

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Also, Governor AbdulRahman thanked Abdul Samad Rabiu, the Executive Chairman of the Group for the ambulances and the 100million Naira donations to Kwara state which will further strengthen the state’s fight against the pandemic. He also added that the donations will be used judiciously.

Since the start of the pandemic, BUA has committed about 20million dollars to various efforts to tackle the virus within Nigeria.

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