Nigeria’s pharmaceutical retail sector has continued to grow at a remarkable pace, driven by rising health consciousness, expanding urban centres, and increasing demand for convenient and reliable healthcare services.
By 2025, several pharmacy chains have strengthened their positions as industry leaders, leveraging both extensive physical outlets and advanced digital platforms to serve millions of Nigerians across the country.
The expansion of these pharmacy chains reflects broader growth in Nigeria’s healthcare industry. Increasing consumer expectations, digital transformation, improved supply chains, and regulatory reforms continue to push the sector forward.
As competition intensifies, pharmacy chains are investing heavily in e-commerce, home delivery, telehealth, and integrated care services to meet evolving customer needs.
By 2025, Nigeria’s pharmacy retail market is not only larger but also more innovative, competitive, and customer-focused—setting the stage for even greater transformation in the years ahead.
To determine the largest and most influential pharmacy chains, Nairametrics consulted industry experts, engaged frequent pharmacy users, and analysed online customer reviews to assess their reach, visibility, and overall impact.
Below is a list of the major pharmacy chains shaping Nigeria’s healthcare retail landscape in 2025.
Founded in 1993 by Joke Bakare, MedPlus—originally known as Medicines Plus—has grown into one of Nigeria’s leading and most recognisable pharmacy brands. With a substantial and expanding network of outlets nationwide, particularly in Lagos and Abuja, the chain has become a key player in the country’s healthcare retail ecosystem.
MedPlus offers a wide range of products, including pharmaceuticals, beauty and personal care items, wellness essentials, and lifestyle accessories. Alongside its physical stores, it operates a robust online platform that provides convenient shopping and home delivery services.
By 2025, MedPlus has further strengthened its digital presence by integrating telemedicine services, enabling customers to consult licensed healthcare professionals remotely. This move has enhanced the chain’s reputation as a modern, tech-driven pharmacy brand.
Customer feedback on MedPlus remains mixed. While many commend the chain for its professional staff, 24/7 service in select branches, and efficient online shopping experience, others highlight concerns about customer service quality. Several users and experts interviewed by Nairametrics noted that some branches reportedly offer “the worst customer service,” citing staff who allegedly struggle to engage customers with courtesy and respect.
Despite these criticisms, MedPlus continues to rank among Nigeria’s largest and most influential pharmacy chains, driven by its innovation, accessibility, and broad product offering.
