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Home Opinions

2021 JAMB registration: Candidates lament about difficulties being encountered

William Ukpe by William Ukpe
May 20, 2021
in Opinions, Spotlight
e-naira: Jamb says applicants can now pay for UTME using digital currency
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The Joint Admissions and Matriculation Board (JAMB) announced the postponement of the 2021 Unified Tertiary Matriculation Examination (UTME) from June 19 to July 3, citing that the registration process has also been extended, with the exercise now to end on May 29.

“Candidates for Direct Entry are reminded to, while procuring their ePIN, specify their category of admission. However, where a DE candidate mistakenly purchases an ePIN for UTME, the selling point is hereby directed to rectify the error by swapping the ePIN to DE at no further cost to the candidate.

Digital Service Providers are encouraged to expand their facilities, including the provision of redundancy links. NIMC pledged to give priority attention to UTME/DE prospective candidates,” JAMB disclosed.

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2021 UTME registration process

Nairametrics reported in April that the Joint Admission and Matriculation Board (JAMB) announced the creation of a USSD code to further ease the registration process for the 2021 Unified Tertiary Matriculation Examination (UTME).

The USSD system, which will complement the SMS method currently being used, would be available to candidates who are yet to send their National Identity Number (NIN) to the requested number.

“We shall be deploying another method to get these profile codes and that is *55019*1*NIN number of candidate and #. This will complement the current SMS.”

“Most of these candidates are not going through the process in the appropriate manner. There is just nothing stressful about the generation of the profile code if the steps are followed correctly. The right thing to do is to ensure that the word NIN is first typed, then space, then the NIN number of candidate and then forward to 55919.” the exam body said.

However, in the week since the UTME exam date was shifted, several candidates have complained to Nairametrics about their inability to generate the required profile code despite being debited at each attempt. For instance, Sambo Amina disclosed that there are still issues related to the new USSD system. She said: “I’ve been trying mine but it keeps on telling me ‘record not found and invalid NIN’ I don’t know what else to do. Please, I need help.”

“Please, does that mean one can’t purchase e-pin through 55019 anymore because I tried again but I haven’t received a response,” another candidate, Precious complained.

“I have been trying the code since the last 3weeks but I have not received my profile code still,” Francis Helen said.

“This profile code is not true. You deceived parents and candidates. Why? I sent several times without success and I spent over N1000 for nothing so please, consider,” Ado Tanko lamented.

These are only a few of the many comments Nairametrics received from exasperated UTME candidates.

Calls on JAMB for an extension

Before the official announcement of the extension, students with challenges called on JAMB to postpone the examination and extend the registration deadline. The JAMB Registrar also hinted at a possible postponement following difficulties experienced by some students when trying to register but added that the mock examination would still go ahead on May 20 as stipulated earlier.

“The date has to be extended because some students’ NIN is yet to come out for a month now, the nimc centre just issued a tracking ID and anytime u try to get your NIN, they will say it is yet to come out. This is the problem most candidates are facing,” Paul Ahmed said.

“It is better and advisable to extend the date of UTME 2021 Registration because many candidates are yet to get their NIN and JAMB profile code,” Omonubi Felix warned last week.

Bottomline

Before the USSD system was implemented, the registration process required candidates to have a valid phone number and email address. The National Identity Number (NIN) was also made mandatory to create a profile on the JAMB website, search for JAMB iBass to be sure of the candidates’ eligibility and generate a 2021 JAMB e-pin registration for a computer-based test (CBT).

This system, however, has posed multiple challenges for candidates starting from the NIN registration process. The “fire-brigade“ approach adopted by the government to get everyone registered has created all sorts of difficulties particularly for these students who need the number as part of the requirements for this year’s exam.

Generating a profile code is also proving to be yet another hurdle for some of the exam candidates and the situation is worsened by instances where candidates are debited for failed transactions.

Although the exam body has acknowledged that candidates are facing these challenges and consequently extended the registration window, it would need to do more to make the process easier for candidates as these challenges could affect their overall performance in the exam.

Policies that give priority to students at NIN registration centres and the provision of alternative avenues to generate the all-important profile code are some of the things the exam body can immediately do to ease the process for candidates going forward. Having said that, it is worthy of note that the exam body has instructed that “students yet to get a response from 55019 are requested to send their Tracking ID or NIN to nimcjamb2021@nimc.gov.ng.”


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Tags: 2021 UTME registrationJAMBJAMB registration
William Ukpe

William Ukpe

For further inquiries about this article contact: Email: william.ukpe@nairametrics.com or outreach@nairametrics.com. Twitter: @_sirwilliam_ @nairametrics.

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Comments 81

  1. Funsho Omoniyi says:
    May 20, 2021 at 1:48 pm

    The Nigeria Jamb state branches need to be sued for using some fake/ adhod staff who are mis using and condemning people life eg. Me in person someone in Jamb office bauchi cheated me and deal with my life during my NYSC registration in 2020.

    Reply
  2. Agboh Mimidoo benedicta says:
    May 20, 2021 at 2:11 pm

    Pls kindly help us out You asked us to use The Tracking ID for the code but it’s not working instead we get support ticket for what. is support ticket our profile code pls have mercy on us it takes time to release the NIN number ….. And this time is not enough for us imagine me going for rearrangement and they are telling me it going to take 2 weeks before I will see the original and I have only 1 week left so tell me how is that possible pls hear out our cry please

    Reply
    • Miriam Chizaram says:
      May 29, 2021 at 11:31 am

      It’s really disheartening for someone to go through all these stress without writing the exam, been trying to get my profile code,all to no avail…it’s traumatizing ???we need help,we need a reconsideration.we can’t handle the trauma if we don’t write this exam…give us a week please

      Reply
      • Benita says:
        May 29, 2021 at 6:33 pm

        Please jamb should try and extend the registration again, even if its a day, at least to acquire the e-pin…its really that bad that after going through so much stress, it all goes to waste….please they should reconsider and hear our cry… help us out please????

        Reply
  3. Akande oluwashola says:
    May 20, 2021 at 2:17 pm

    Still trying to link my NIN to 55019 it was telling me that my first name was missing or my surname
    What can I do plsss

    Reply
    • Anonymous says:
      May 20, 2021 at 5:11 pm

      Send it again at 3am

      Reply
    • Anonymous says:
      May 20, 2021 at 8:22 pm

      Try it with another number by 6AM to 7AM

      Reply
  4. Olajire Ayomide Adeola says:
    May 20, 2021 at 9:22 pm

    She is my daughter and I’ve been trying to get the e_pin since 3 wks, to no avail.
    She just go and reregister the NIN, when we don’t see response from JAMB.

    Reply
  5. Amaka says:
    May 20, 2021 at 9:51 pm

    Jamb should resolve the following:
    A parent with more than one child cannot use the same no’s to register all her children for jamb

    If you don’t use the no’s you registered NIN with to send for profile code it will not go.

    It works with Glo and MTN lines for now. Until these bottlenecks are dealt with, the problem will persist.
    Sharing from experience

    Reply
  6. Kingsley says:
    May 20, 2021 at 10:33 pm

    Please I’ve been trying mine for the past 10 days now it’s still telling me record not found I’ve spent more than 1500 for this… please help us out .. many people are crying because of the frustration … I’ve sent a mail with my NIN to nimc still getting no response what else should I do ? Please

    Reply
    • Doris says:
      May 23, 2021 at 6:20 pm

      Same thing happening to me right now

      Reply
      • Beauty liun says:
        May 24, 2021 at 2:04 pm

        Please we have not receive our Center for jamb.

        Reply
    • JOSEPH says:
      May 25, 2021 at 11:50 am

      Same thing happening to me ? jamb and nimc should help us out this is really frustrating ? I have spent over 3000 naria now

      Reply
  7. Ariyo sikirat says:
    May 20, 2021 at 10:34 pm

    Pls i have been trying to link my nin to d code n it been saying no record found I even went to d web site nd d next thing I saw was support ticket .pls can u kindly help me look into it cos av spent over 2000 naira with sleepless nights since three or four weeks now nd I have not get my profile code.pls I
    really don’t know wat to do anymore

    Reply
  8. Morufdeen AASI- buraimoh says:
    May 21, 2021 at 12:55 am

    Sir ow much is the official purchases of jamb form from the cbt

    Reply
  9. Solo says:
    May 21, 2021 at 1:16 am

    The Jamb mock was not carried out,in my place has it also postponed?

    Reply
  10. Unknown says:
    May 21, 2021 at 2:14 am

    Why can’t you guys just purchased an iPhone of lower amount and start cyber trade with Bitcoin

    Reply
  11. Blessing Nenna Emmanuel says:
    May 21, 2021 at 6:00 am

    Surname and/or First Name is Missing from your NIMC Details…this issue was taking to Their office and everything was intact so please I need help on to get my pin

    Reply
  12. Abiodun Shanana says:
    May 21, 2021 at 9:40 am

    The problem earlier said here still remains. I think there should be an alternative way just to ease these numerous problem of different complaint as this was not encountered last year. Thanks

    Reply
    • Salawu sodiq says:
      May 21, 2021 at 11:30 am

      Which time jamb will approve regurilization

      Reply
  13. Sodiq says:
    May 21, 2021 at 11:22 am

    When was jamb regularization will be approve

    Reply
  14. Mrs. OLAGUNJU says:
    May 21, 2021 at 12:47 pm

    Please I suggest that the JAMB should ignore the use of NIN for now and try to find means of registering our children for God sake. We have been trying to register my daughter but we have not been able to generate profile code, she is even confused complaining may be the whole year will be wasted if she is denied of registering because of NIN which she has done. Please provide quick solution. Thanks.

    Reply
    • Demilade says:
      May 21, 2021 at 5:51 pm

      Same here also jamb should remove the use of nin for this year exams

      Reply
  15. John sinideha says:
    May 21, 2021 at 2:51 pm

    For me I support the exit an ding the date.

    Reply
  16. Gabriel says:
    May 21, 2021 at 3:53 pm

    Pleas if you are recieving any error message like passport obtain from nin is not valid or your first or second name is missing i would advice you visit nin office,i also face this challenges while trying to get a profile code,i went to their office and they told me that a better resolution lied in uploading my nin which i agreed and i got charge for it,that is how i got my profile code,please dont waste your airtime resending it again,am telling you a sincere truth,i spend more than a thousand naira airtime

    Reply
  17. Demilade says:
    May 21, 2021 at 5:48 pm

    There are lots of complaints about the nin registration the postponement of jamb registration to may 29 will not be enough for candidates that needs to re-register their nin because it takes two weeks to be processed

    Reply
  18. Anonymous says:
    May 21, 2021 at 6:29 pm

    When you want to send your NIN do it by typing 55019 space your NIN number send it will show you #50 or 50# when you see that you type RESEND to 55019 then they will send you your profile code

    Reply
  19. Amadi uche says:
    May 21, 2021 at 9:13 pm

    Kuroiler chicken farming is very popular, especially in it’s native area. It is a good dual purpose breed which is raised and valued for both meat and eggs production. They are great egg layers and also excellent for meat. That’s why they are so popular..

    Reply
  20. ibrahimmuhammad says:
    May 21, 2021 at 9:49 pm

    Is very popular

    Reply
  21. sunday says:
    May 21, 2021 at 10:50 pm

    I have enrolled for the nin but the have not yet gve me the original copy the keep up tell me to come tomro i have tired i dont nkown what to do agin

    Reply
  22. Anonymous says:
    May 21, 2021 at 10:57 pm

    Nigeria

    Reply
  23. Doris says:
    May 22, 2021 at 3:33 am

    I have been trying to get my profile code for some weeks now, till today I can’t get it.

    Reply
  24. Gift Matthew says:
    May 22, 2021 at 7:37 am

    Wow, that is good

    Reply
  25. Olaseinde Nike says:
    May 22, 2021 at 8:41 am

    The problem I am having is the NIN number is not released, this has been done for 2weeks now and there is no response on it. Please the extended date is almost gone and the NIN number is not released yet. Please help us find solutions. Thanks

    Reply
    • Arayomi Taiwo says:
      May 29, 2021 at 10:40 am

      Same here o
      My NIN has not yet been given to me since all these months o
      They need to find a solution to all these problems, I can’t wait till next year again o

      Reply
  26. Priscilla says:
    May 22, 2021 at 11:36 am

    When will they close the final registration for jamb

    Reply
  27. Manasseh Orpin says:
    May 22, 2021 at 12:21 pm

    Please I need help here, I applied for jamb-mock at the time of my registration but I have not gotten any notifications of the centre where to write and the schedule date 20th May.2021 had come and gone, what do I do now?

    Reply
    • anonymous says:
      May 25, 2021 at 7:38 pm

      Cancel 2021 JAMB. If you keep postponing, you will postpone till next year

      Reply
      • Gbenga says:
        May 29, 2021 at 6:35 am

        They have send me my profile code but me getting their yesterday I was been told they don’t sell jamb e-pin again please jamb help us this year should not be a waist again please what the solution jamb

        Reply
      • Miriam Chizaram says:
        May 29, 2021 at 11:41 am

        It’s really disheartening for someone to go through all these stress without writing the exam, been trying to get my profile code,all to no avail…it’s traumatizing ???we need help,we need a reconsideration.we can’t handle the trauma if we don’t write this exam…give us a week please

        Reply
  28. Nasir shafii says:
    May 22, 2021 at 4:20 pm

    Please I need your help I sent my NIN number several time to create profile but I don’t know the problem

    Reply
  29. Olamilekan - Ganiyu says:
    May 23, 2021 at 12:14 am

    Good day, I registered for NIN for the almost one month now, each time I go and ask for it, they tell me it’s still processing and it hasn’t come out. Due to this I haven’t even been able to study all this while I have problem with my NIN, I can’t even assimulate what have learnt , pls help look out for a solution to it. I would suggest jamb should change the use of NIN to tracking ID, that will be easy for us to provide, pls help us find solution to this problem of ours. Thank you

    Reply
  30. Anonymous says:
    May 23, 2021 at 5:21 am

    When is jamb office will approve jamb regulisation

    Reply
    • anonymous says:
      May 25, 2021 at 7:36 pm

      Will it be wrong to cancel 2021 UTME?. The frustration is getting too much on people. Why can’t we just get admission with our SSCE result?. Because if this problem continues, there is a possibility that most people won’t write UTME this year. And would be unfair.

      Reply
      • Miriam Chizaram says:
        May 29, 2021 at 11:47 am

        Please we’re begging n pleading ?? y’all have children like us…just imagine the trauma will go through after spending so much money and time in Nimc office and being registered…it’s really heartbreaking… y’all should reconsider

        Reply
  31. Saviour james says:
    May 24, 2021 at 8:36 am

    Jamb should look for solution please.

    Reply
  32. Ukpi Boniface says:
    May 24, 2021 at 10:06 am

    I have my nin since feb. I have been trying to link my nin almost 3 weeks now of which i spent morethan 3000 naira but i am still finding it unable, they kept telling me no record found, is my nin fake or have jamb registered their required number?

    Reply
  33. Simeon Oluchi says:
    May 24, 2021 at 8:37 pm

    I’m just tired and confused right now I’ve been trying to get nin for almost a month now all to no avail if I don’t write jamb this year I’ll be pained coz up till now all I have is tracking id

    Reply
  34. Amaonyeze Chukwudike says:
    May 24, 2021 at 10:45 pm

    Pls jamb help me i av spent more than #6500 on this same problem pls help us jamb. I av been trying dis for the past 3wks now.

    Reply
  35. Oluedo Maureen says:
    May 25, 2021 at 7:10 am

    please, I have been going through series of stress over this NIN and jamb registration, it’s really really frustrating, over a month now, i have been on this same issue, the Njmc registerer told me i can’t register more than once. Please help us out, it’s really really frustrating.

    Reply
  36. Violet Samuel says:
    May 25, 2021 at 9:40 am

    I have been trying to get my profile code for good three weeks now
    No record found
    I have done everything

    Reply
  37. Violet Samuel says:
    May 25, 2021 at 9:42 am

    Please jamb do something about it
    Because I can’t wait for next year

    Reply
  38. baradina freder bubaraye says:
    May 26, 2021 at 8:43 am

    have been receiving this error message while trying to complete someone registration on jambe portal. please what should i do. The page you are looking for might have been removed, had its name changed,
    or had processing error or is temporarily unavailable.

    Reply
  39. auwal says:
    May 26, 2021 at 4:44 pm

    I’ve been trying my profile code so they sending an messaging ‘invalid record’

    Reply
  40. OGUNSEYE OLURANTI says:
    May 26, 2021 at 11:51 pm

    Please my sister and I has been battling with this NIN issues since April 13th,we’ve fine to 4 different centres and we just got our NIN with just tracking ID and no NIN number.
    Transport has really took all we have.
    We even went to the nimc office and we were told to send our name and tracking I’d to an email and nothing has changed.
    Please help us.
    Just help us ignore the use of NIN for jamb please.
    2021 shouldn’t be a waste again

    Reply
  41. Emmanuel says:
    May 27, 2021 at 9:59 am

    Pls oooo
    My NIN IS bringing out no record found, Try again in 24 hours
    How do we go about it?

    Reply
  42. Yusuf Abubakar Mamudalere says:
    May 27, 2021 at 11:21 am

    Pls u guys have to cancel the use of this NIN issues related to JAMB many of us are still complaining, we can’t just spent another one year @ home for notin pls, help us out, and the main thing is that most of us have the NIN but still nothing is working we have no choice left pls just cancel the use of NIN pls ???

    Reply
  43. Siyanbade gbenga says:
    May 29, 2021 at 12:32 am

    Is been a week that have been trying to register the only reply I got is “NO RECORD FOUND” JAMB pls find solution and help us

    Reply
  44. Ameh blessing says:
    May 29, 2021 at 11:06 am

    After several attempts(weeks) to get my profile code without success, i received an sms containing my profile code on 28 may by noon after the sale of e-pin has closed. Please this registration should be extended. Thanks

    Reply
  45. Miriam Chizaram says:
    May 29, 2021 at 11:49 am

    Please we’re begging n pleading ?? y’all have children like us…just imagine the trauma will go through after spending so much money and time in Nimc office and being registered…it’s really heartbreaking… y’all should reconsider

    Reply
  46. Adele eniola says:
    May 29, 2021 at 12:17 pm

    Please sir I’ve been trying to generate a profile code since last two weeks just got it yesterday now they said there’s no e-pin again please!!! Help I don’t know what to do ??

    Reply
  47. BISHOP BOY says:
    May 29, 2021 at 1:26 pm

    thank god

    Reply
  48. Princess says:
    May 29, 2021 at 4:27 pm

    Too bad and disgusting the way government is punishing us and our children, many adults out there have no NIN and no one is disturbing them, what is the meaning of all this for crying out loud? I and my son suffered to get NIN and profile code only to be told that the Potter has close on the night of 27 instead of 29, many students are still left behind government should do something about this

    Reply
  49. Brandy says:
    May 30, 2021 at 6:10 am

    Please Jamb should please extend it even if it’s one week. The trauma is too much please. We are really begging

    Reply
    • Anonymous says:
      May 30, 2021 at 9:29 pm

      Please let’s beg the very well after all this stress

      Reply
  50. favour says:
    May 30, 2021 at 5:11 pm

    please you people should consider us,( jamb student) you people asked for (nin number we have done it ,you asked for jamb code we have gotten while most of us are still trying to (cause of network) now we are trying to register for jamb and now we are we are suffering because we haven’t gotten our e-pin ,if you have extend the registration while not extend the e-pin to Monday31st
    please……. (we really want to register jamb this year)

    Reply
  51. Mary says:
    May 30, 2021 at 6:54 pm

    Please sir even if it’s just 3days help us so we can get our Epin may God bless u sir please let dis year not be wasted for me again

    Reply
  52. Mary says:
    May 30, 2021 at 7:00 pm

    Please sir even if it’s just 3days help us so we can get our Epin may God bless u sir please let dis year not be wasted for me again

    Reply
  53. Omokehinde says:
    May 30, 2021 at 9:36 pm

    Please we are begging ?help us extend the registration till one week so we can get the epin ??

    Reply
  54. Ayomide says:
    May 31, 2021 at 1:13 pm

    My son has spent a lot trying to get profile code. i remember the last money paid for profile code before we eventual got it after the extension was N1,000 cash given to somebody that promised to help him. Eventually after 3to 4 days he got the profile code, getting to CBT centre lo and behold he was told the e pin vending date has closed. This is highly frustrating. Kindly help us with at least a week or more extension we are on our knees.

    Reply
  55. Godbless Orduigwe Blessing says:
    June 1, 2021 at 1:21 pm

    Please UTME (JAMB-BOARD) We Need an Extra One or Two Weeks, for this Registration, the Process is too High’ i have Linked My NIN to My Sim, I have Sent My NIN Number to ‘55019’ and i have gotten My Profile Code, All i Need Now is My E-Pin and Registration, I Know How Much I Have Spent for All this and the Difficulties We are Facing in this Country, Then it all Came Out that We Didn’t Register’ imagine our Hard Earned Money just Wasted Like that to No Avail, and some of Us that Our Parents Struggled Alot to Give Us this Money, just to Participate in this then it All Go in Vain, Please We Need Help’ Please Re-Consider Us’ Have Mercy, We Really Want this’ #ExtendJAMB #PostponeJAMB #EducationIsTheKey #EducationMatters #OurEducationMatters #GodOverEverything #GodblessYou

    Reply
  56. Lucy says:
    June 3, 2021 at 8:32 pm

    Same i av tried several but no avail i av sent my nin number to 55019 but no response

    Reply
  57. Josephine says:
    June 4, 2021 at 5:41 pm

    Please you people should help us, i’ve tried getting the profile code but all to know avail, i’m crying right now please i need help……

    Reply
  58. Abubakar Fatima zara says:
    June 10, 2021 at 9:27 am

    Please when are we going to know our exams date for those who have issues with their registration. I went to jamb office to make a complain about the registration but the registration has been closed,They said i should go and make a payment through the bank with bank statement and also fill a form and the form has nothing like your subject combination and choice of instructions so how will I know my exam date and choice of institutions?please i really need help.

    Reply
    • Anonymous says:
      June 15, 2021 at 7:20 am

      Same thing happening here ,they said they will contact us but up till now they haven’t

      Reply
  59. Faustina chinedu Igwebe says:
    June 17, 2021 at 11:52 am

    I resigter for jamb that said there is no match in my utme with my profile code but there was match in my De pin

    Reply
  60. Onayemi ayomide omotolani says:
    June 17, 2021 at 12:46 pm

    Pls same thing happening to me pls I have not received the sms massage which we are asked to wait for from jamb office after filling the form with a passport and bank draft

    Reply
  61. Oseni says:
    June 20, 2021 at 7:12 am

    A Friend of mine had issues with her jamb center so she wasn’t able to write the exam please I would like to know what jamb would do to rectify that

    Reply
  62. Suzzy says:
    June 21, 2021 at 11:33 am

    Good morning,
    On Saturday 19th of June, my child went to write JAMB at Value Place College CBT Center, Alimosho in Lagos State.
    The computer she was given was faulty, she was not able to start the exam, the computer kept going off….this happened to over 50 candidates that were supposed to write JAMB that early hour of 7:00 am.
    The JAMB official gave them hope that he will take the report to JAMB Office for rescheduling of their exam, but she has not received any message regarding that.
    Please help me, this case is becoming suicidal!

    Reply
  63. Omobolanle says:
    June 23, 2021 at 3:33 pm

    I suppose to write my name on Monday,
    But there was no service.
    And I went there today, we are not allowed to write the exam.
    Pls what is the solution to this

    Reply
  64. Asogwa Catherine says:
    July 1, 2021 at 12:07 am

    On the day of the exam some of the questions were showing buh there wasn’t an option to pick from
    While some options came without a question
    What would I have done
    Clicked any option without knowing the question to it ?? so sad
    Not even one question or in one subject oh ?
    Now see My score ???

    Reply

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