The Management of Pension Transitional Arrangement Directorate (PTAD) has announced the suspension of walk-in verification of pensioners at its headquarters and state liaison offices with effect from December 15, 2020 till January 19, 2021, for all pensioners under the Defined Benefit Scheme (DBS).
According to the notice on the directorate’s official Facebook page and Twitter handle, “The suspension will affect pensioners under the Civil Service Pension Department (CSPD), the Police Pensions Department (PPD) and the Customs, Immigration, Prisons Pension Department (CIPPD), and Parastatal Pension Department (PaPD).”
However, no reason was given for the suspension but the agency assured all pensioners that have requested for walk-in verification, that they will be contacted and scheduled for the exercise.
Pensioners with urgent complaints are urged to send in their complaints to complaints@ptad.gov.ng, info@ptad.gov.ng or upload their complaints on PTAD website complaint link on www.ptad.gov.ng, as may be convenient to them.
What you should know
- Pension Transitional Arrangement Directorate (PTAD) is responsible for the pension administration of the Defined Benefit Scheme (DBS).
- PTAD was established to address the numerous pensioners’ complaints that bother on issues such as non-payment of monthly pension, short payment of pension and gratuity, removal of name on pension payment voucher, non-payment of harmonized pension arrears, irregular payment of federal pensions and non-receipt of pension after retirement, etc.
- PTAD took over the functions of the various Pension Departments of the Public Service (i.e. the Civil Service Pension Department, the Police Pension Office and the Customs, Immigration and Prisons Pension Office (CIPPO), etc) and is responsible for payment to existing retirees of the Federal Government that retired up to June, 2007, and thus exempted from the Contributory Pension Scheme (CPS).
- PTAD shall cease to exist after the demise of the last pensioner entitled to pension under the Defined Benefit Scheme of the Public Service of the Federation.
