Ecobank Nigeria has been named the Best Retail Bank in Nigeria by Asian Banker. This was announced at its Middle East and Africa Regional 2020 Awards virtual ceremony on Thursday. The event attracted thought leaders and decision-makers across continents of the world.
Specifically, the organisers said Ecobank was selected for its deployment of digital solutions to meet the needs of its customers even during the covid-19 pandemic lockdown, adding that the bank also enhanced its customer experience through culture transformation across the various touch points.
Receiving the award, Head, Consumer Bank, Ecobank Nigeria, Korede Demola-Adeniyi said, “Ecobank is honored to receive this prestigious award for the best retail bank in Nigeria. it is indeed encouraging that our efforts are recognized and acknowledged. This award further underscores our commitment to providing tactical financial solution to the retail segment by making banking available and affordable to every Nigerian and generally across Africa. Our digital platform enables you to bank 24/7 without visiting the bank I thank my colleague across the bank for their commitment in making us serve our customers seamlessly.”
The Asian Banker International Excellence in Retail Financial Services awards programme is one of the most rigorous, prestigious and transparent awards for consumer financial services in the world.