The London Stock Exchange Group (LSEG) recently unveiled its report of 360 companies that would supposedly inspire Africa in 2019, and Swift Networks Limited is one of them. But customers of the internet service provider may not be flattered by the news.
The report — Companies to Inspire Africa 2019 — was compiled after a painstaking survey process which saw a total of 5,000 nominated companies whittled down to 360.
According to the LSEG, the yardsticks used for choosing the successful companies include considerations for innovation, growth and transparency. The other 359 companies were selected from across thirty-two countries in Africa.
Meanwhile, the Chief Executive Officer of Swift Network Limited, Mr Charles Anudu, has reacted to the recognition by the London Stock Exchange Group.
On behalf of the company, Mr Anudu thanked everyone who has partnered with them towards positioning Swift Network Limited for success in the market.
Speaking further, the company’s CEO noted that last year (2018) was a good one for them despite the fact that Nigeria was just coming out of a recession.
He also spoke about the new market segements the company recently launched, in its bid to offer better internet services to its customers.
However, in spite of the new accolade bestowed on the company as well as its promise of better internet services, the company’s customers still have a lot to complain about.
The displeasure expressed over Swift Network Limited range from poor service delivery, to the high cost of subscribing to the company’s services.
As a matter of fact, the company’s Twitter handle is filled with complaints by dissatisfied customers. Not too long ago, a customer identified as Thomas Ukomori, lamented that not only is the network poor, he is being wrongfully charged for using it.
there is no way on earth i could be consuming 12.5 gb, 8.9gb 6gb in a day.its obvious something is wrong somewhere. pls i am running out of business as a result of these obnoxious charges. pls whatever you people are doing thats consuming my data, please stop it, thanks 55081
— thomas ukomori (@ThomasUkomori) February 7, 2019
your network service here is epileptic. its being off and on. pls stabilise it, thanks 55081
— thomas ukomori (@ThomasUkomori) January 31, 2019
Other customers believe the company’s management team is one of the things wrong with it. For this reason, Mr Afolabi is no longer a fan.
This year alone, I have referred more than 20 people who have subscribed to swift cause its a win-win situation. Unfortunately, your brainless management stopped it, making it a win-loss case. Well, I don't have any reason to promote you again. Simple!
— John Afolabi (@realjohnafolabi) December 27, 2018
Poor customer service is yet another problem customers have with the company. For Mr Eruonavwe, this is not good for business. The company should fix it.
@SWIFT4Glte I have tried over and over to reach your customer care Centre through email and WhatsApp to make a request yet no response from your team. This is not good for business at all. Is this a norm with you guys or something else? Here is my email firstname.lastname@example.org
— Jeffrey Eruanovwe- (@jeffogem) December 28, 2018
Buhari nominates Okonjo-Iweala as DG World Trade Organization
President Muhammadu Buhari nominated the former Minister of Finance and Coordinating Minister of the economy, Ngozi Okonjo Iweala, as the Director-General of the World Trade Organization (WTO).
President Muhammadu Buhari has nominated the former Minister of Finance and Coordinating Minister of the Economy, Ngozi Okonjo Iweala, as the Director-General of the World Trade Organization (WTO).
This was seen in a tweet posted by the Presidential aide on Digital and New Media, Tolu Ogunlesi, in the early hours of Friday, June 5, 2020.
In the statement, Ogunlesi said that the current Director-General of the intergovernmental organization, Roberto Azevedo, is stepping down from his position on August 2020, a year ahead of the end of his tenure.
Azevedo, who has been the head of the WTO since 2013, is stepping down at this critical period of global economic crisis and the trade war between the United States of America and China.
This means that the election that was earlier scheduled for 2021 when his tenure was supposed to expire might be coming up much earlier for a new four-year term.
Tolu Ogunlesi in his statement said, ”President Muhammadu Buhari has nominated Okonji-Iweala as Nigeria’s candidate for the position of the Director-General of World Trade Organization. DG Azevedo is stepping down in August 2020, a year earlier, so the election of the new DG, originally scheduled for 2021, may take place much earlier”.
DG Azevedo is stepping down in August 2020, a year early, so the election of a new DG, originally scheduled for 2021, may take place much earlier.
— tolu ogunlesi (@toluogunlesi) June 4, 2020
Just-in: AfDB board agrees to an independent probe of Akinwumi Adesina
The independent review shall be conducted by a neutral high calibre individual with unquestionable experience, high international reputation and integrity within a short time period of not more than two to four weeks maximum, taking the Bank group’s electoral calendar into account.
The Bureau of the Board of Governors of the African Development Bank (AfDB), has agreed to authorize an independent review of the report of the ethics committee of the bank’s board of directors on the allegations levied against the President of the Bank, Akinwumi Adesina.
This was contained in a communique which was released and signed by the Chairperson of the Bureau of Board of Governors, Ms Niale Kaba, after the meeting of the bureau board of governors on June 4, 2020, with respect to the complaints against the President of the bank.
In taking the decision, the Bureau agreed that the ethics committee performed its role on this matter in accordance with the applicable rule under resolution B/BG/2008/11 of the board of governors and that the Chairperson of the Bureau of Board of Governors performed her role in accepting the findings of the ethics committee in accordance with the said resolution.
The bank’s board of governors in its statement said, ‘’Based on the views of some Governors on the matter and the need to carry every Governor along in resolving it, the Bureau agrees to authorize an independent review of the report of the ethics committee of the board of governors relative to the allegations considered by the ethics committee and the submissions made by the President of the Bank Group thereto in the interest of due process.
‘’The independent review shall be conducted by a neutral high calibre individual with unquestionable experience, high international reputation and integrity within a short time period of not more than two to four weeks maximum, taking the Bank group’s electoral calendar into account.
‘’The Bureau agrees that, within a three to six months period and following the independent review of the ethics committee report, an independent comprehensive review of the implementation of the bank’s group whistleblowing and complaints handling policy should be conducted with a view to ensuring that the policy is properly implemented, and revising it where necessary, to avoid situations of this nature in the future.’’
Following the allegations of unethical conducts, questionable appointments and contract awards by a group of whistleblowers and the subsequent clearance of all charges by the bank’s ethics committee, the United States Government, who is the largest shareholder outside Africa, asked for an independent probe of those allegations.
The US treasury secretary questioned the integrity of the committee’s process as well as the internal processes of the bank.
Adesina, a few days ago, met with President Muhammadu Buhari, where he assured of the country’s support towards his travails and his second term bid for the Presidency of the multilateral institution.
FG removes cap on petrol price, allows marketers to fix price
The price cap per liter in respect of Premium Motor Spirit (PMS) is removed from the commencement of these Regulations.
The Federal Government has removed the cap on Premium Motor Spirit (PMS) price, popularly known as petrol.
This was disclosed by the Petroleum Products Pricing Regulatory Agency (PPPRA) via a memo, which was dated March 30, 2020, but realised on May 4, 2020, titled ‘Market Based Pricing Regime for Premium Motor Spirit (PMS) Regulations, 2020.
What it means: With the new development, marketers now have the freedom to fix the price of the commodity and sell above the price given by the agency.
Executive Secretary, PPPRA, Abdulkadir Saidu, explained that the agency would continue to monitor trends in the crude oil market and advise the Nigerian National Petroleum Corporation (NNPC) and oil marketers on the monthly guiding price for the commodity.
“The price cap per litre in respect of Premium Motor Spirit (PMS) is removed from the commencement of these Regulations. From the commencement of these Regulations, a market-based pricing regime for PMS shall take effect,” he said.
Meanwhile, Nairametrics had reported that the agency announced a new retail price band for oil marketers.
In a circular dated May 31st, as seen by Nairametrics, the downstream regulator said oil marketers are now expected to sell petrol within the price range of N121.50 and N123.50. Part of the circular said:
“Please recall the recently approved pricing regime which became effective March 19, 2020, and the provision for the establishment of a monthly price band within which petroleum marketers are expected to sell PMS at the retail stations.”