Standard Chartered Bank of Nigeria is expanding its digital footprint, as its announced the completion of a simultaneous multi-market launch of its digitally-led retail banks in Tanzania and Ghana, with Kenya’s rollout scheduled to occur shortly.
This development follows the launch of the bank’s digital offering in Uganda and Côte d’Ivoire. The expansion is believed to be part of the bank’s overarching digital transformation strategy for the African continent.
The most recent roll-outs provided Tanzania and Ghana with access to the mobile-led digital bank platform, which has added benefits such as instant account opening (available in local and US currencies), zero fees on bill payment, zero monthly ledger, no minimum balance, and free initial ATM cards.
According to a statement from the bank, customers would also benefit from over 70 client services, as well as a client on-boarding experience under 15 minutes. Additionally, the roll-out would offer customers exclusive retail, travel and dining experiences through the bank’s strategic local alliances.
Commenting on the launch, the Regional CEO, Africa and Middle East for the bank, Sunil Kaushal, was quoted to have said digitising Africa continues to be an integral component of the bank’s strategic transformation.
“We are constantly looking for ways to push the boundaries, by providing our customers innovative solutions and technologies. Ultimately, it is about listening to what our clients want and meeting their banking needs by offering a digital platform to do their banking anytime and anywhere, through the channel they prefer.” Kaushal said.
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In March 2018, Standard Chartered launched its first digital-only bank in Côte d’Ivoire. Customers can open a new account entirely through Standard Chartered’s mobile app. Standard Chartered expects Côte d’Ivoire bank account take-up – led by digital – to rise rapidly over the next five years.
A digital-only bank is now live in Uganda, Tanzania and Ghana. At the same time, there are plans to roll out in Kenya in the first quarter of 2019.
About Standard Chartered Bank
Standard Chartered Bank Nigeria Limited provides financial solutions. The Company offers banking products and services such as savings and deposit accounts, loans, mortgages, debit and credit cards, online banking, and mobile banking.
The bank has about 35 branches, with ATMs in each branch, located in Lagos, Port Harcourt and Abuja. Its new ultra-modern Nigeria Head Office was opened in 2014.