Samsung has opened booths in airports in certain cities around the world, allowing owners of the Galaxy Note 7 to get a refund or exchange the product for a Galaxy S7 before they board a flight with an airline that banned the handset.
This is coming as certain airlines such as Virgin Australia and Qantas banning the handset with U.S Federal Aviation Authorities, Japan’s transport ministry and Hong Kong’s Civil Aviation Authority issuing blanket bans on the handset on flights to and from their respective countries.
The Galaxy Note 7 has suffered from issues with the handset catching fire spontaneously leading to the manufacturer halting production of the device. Since then, the company has sent notifications to users to get a refund for their purchases or swap with the Galaxy S7.
In a bid to prevent litigation from users who did not receive the warning, though, Samsung introduced the new method to ensure that the phones are swapped before users board any flight. Such swap booths have been opened in South Korea, Australia and the United Kingdom. Samsung is already estimated to have lost $5 billion in the third quarter of 201 from the disastrous performance of the Note 7.
In Nigeria, the device is not available for sale in major stores countrywide. The NCAA has not given any order though, on any users that may be carrying the handsets on flights.