- FiberOne Broadband hosts an exclusive radio interview featuring CXO and the Head of Enterprise Sales, discussing vision and commitment to exceptional broadband services
- Key highlights include reasons to choose FiberOne, focus on customer feedback and satisfaction, and plans to empower businesses through high-speed broadband
- FiberOne’s value-added services and dedication to staying ahead of technological trends showcased in the interview, promising a transformative broadband experience.
FiberOne Broadband, the leading provider of FTTH (Fiber-To-The-Home) broadband services in Nigeria, is thrilled to announce an exclusive radio interview featuring their esteemed Chief Experience Officer (CXO) Adeyinka Isioye and Head of Enterprise Sales Kenny Joda.
The interview, hosted on Nigeria Info FM, delves into FiberOne’s vision for revolutionizing the broadband experience and highlights its commitment to delivering exceptional services to customers.
In this insightful conversation, Adeyinka and Kenny both provide valuable insights into FiberOne’s innovative strategies aimed at enhancing customer satisfaction and empowering businesses to thrive in the digital age. They discuss the limitless possibilities that FiberOne brings to the world of broadband services, revealing exciting plans and initiatives that will shape the future of Internet connectivity
Key highlights from the interview include:
1. Reasons to Choose FiberOne Broadband: The Head of Enterprise Sales, FiberOne Broadband – Kenny Joda emphasizes the internet service giants as the largest and fastest growing broadband providers in Nigeria. The brand also thrives as the only ISP in Nigeria to offer truly UNLIMITED internet access throughout the duration of subscription periods without any form of throttling or data caps. He also mentions authoritatively that the brand offers the best pricing for internet services in the ISP space. For as low as N11,994 per month, you get to enjoy truly unlimited internet access for quality streaming and an overall bespoke internet experience.
2. Customer Feedback, Experience & Satisfaction: The newly appointed Chief Experience Officer (CXO) – Adeyinka Isioye sheds light on positive and most importantly some negative reviews about the brand making the rounds online. He highlighted cable sabotages and upgrades of infrastructures as some of the reasons for some negative customer experiences and how the company is working very hard to clean up where necessary. Adeyinka also promises FiberOne customers better service, significantly reduced downtimes, and an overall greater internet service experience in the nearest future.
3. Empowering Businesses: The Head of Enterprise Sales discusses FiberOne’s dedication to empowering businesses of all sizes. He reveals strategic plans to support organizations in leveraging the full potential of high-speed broadband for increased productivity, efficiency, and growth.
4. Value Added Services: FiberOne Broadband’s vision of customer satisfaction extends beyond the present, focusing on building all operations around the customers. The CXO shares insights into expectations on a number of value-added services in the pipeline for customers to enjoy beyond internet services alone. There are ongoing research and development efforts, aimed at staying ahead of evolving technological trends and providing customers with the latest advancements in connectivity.
FiberOne encourages all customers, businesses, and technology enthusiasts to watch the engaging interview on YouTube, titled “Radio Interview with the CXO & Head of Enterprise Sales: FiberOne’s Vision and Customer Plans.” The video promises a wealth of knowledge and serves as an opportunity to gain deeper insights into FiberOne’s forward-thinking approach to broadband services. See the video below.
Radio Interview with the CXO & Head of Enterprise Sales: FiberOne’s Vision and Customer Plans.
FiberOne Broadband remains committed to a new way of life, delivering unmatched broadband experiences, and transforming the way individuals and businesses connect, communicate, and thrive in the digital era.
About FiberOne Broadband:
FiberOne Broadband is the largest FTTH (Fiber-To-The-Home) internet service provider in Nigeria, committed to delivering exceptional connectivity solutions to individuals and businesses. With a focus on customer-centricity and cutting-edge technologies, FiberOne is revolutionizing the broadband experience and empowering organizations to succeed in the digital age. For more information, visit www.fob.ng, follow on Instagram and Facebook – @fobng, and on Twitter – @FOBroadband.
Commercial I have some ideas for you but you are paying.
Their network does not cover Lagos Area. Infact, I heard they are off at the moment putting many subscribers in serious mess
I am a fiber one customer since 2018. Unlike before, their service have become unreliable since 2023. The worst part is when you submit a complaints to their customer portal. They will not resolve it, but the will change the status of the complain to “Solution given” and that is the end of your complaint. I think it is an internal sabotage by their customer support department.