• Login
  • Register
Nairametrics
  • Home
  • Exclusives
    • Financial Analysis
    • Corporate Stories
    • Interviews
    • Investigations
    • Metrics
    • Economy
    • Nairalytics
  • Markets
    • Currencies
    • Cryptos
    • Commodities
    • Equities
      • Company Results
      • Dividends
      • Stock Market
    • Fixed Income
    • Market Views
    • Securities
  • Sectors
    • Agriculture
    • Aviation
    • Company News
    • Consumer Goods
    • Corporate Updates
    • Corporate deals
    • Corporate Press Releases
    • Energy
    • Entertainment
    • Financial Services
    • Health
    • Hospitality & Travel
    • Manufacturing
    • Real Estate and Construction
    • Renewables & Sustainability
    • Tech News
  • Business News
    • Budget
    • Public Debt
    • Funds Management
    • Tax
  • Financial Literacy
    • Career tips
    • Personal Finance
  • Lifestyle
    • Billionaire Watch
    • Profiles
  • Opinions
    • Blurb
    • Op-Eds
    • Research Analysis
  • Recapitalization
    • Access Holdings Offer
    • Fidelity Bank Offer
    • GTCO Offer
    • Zenith Bank Offer
  • Home
  • Exclusives
    • Financial Analysis
    • Corporate Stories
    • Interviews
    • Investigations
    • Metrics
    • Economy
    • Nairalytics
  • Markets
    • Currencies
    • Cryptos
    • Commodities
    • Equities
      • Company Results
      • Dividends
      • Stock Market
    • Fixed Income
    • Market Views
    • Securities
  • Sectors
    • Agriculture
    • Aviation
    • Company News
    • Consumer Goods
    • Corporate Updates
    • Corporate deals
    • Corporate Press Releases
    • Energy
    • Entertainment
    • Financial Services
    • Health
    • Hospitality & Travel
    • Manufacturing
    • Real Estate and Construction
    • Renewables & Sustainability
    • Tech News
  • Business News
    • Budget
    • Public Debt
    • Funds Management
    • Tax
  • Financial Literacy
    • Career tips
    • Personal Finance
  • Lifestyle
    • Billionaire Watch
    • Profiles
  • Opinions
    • Blurb
    • Op-Eds
    • Research Analysis
  • Recapitalization
    • Access Holdings Offer
    • Fidelity Bank Offer
    • GTCO Offer
    • Zenith Bank Offer
Nairametrics
No Result
View All Result
Home Metrics

Sterling OneBank app: Remarkable features with a few drawbacks

Samson Akintaro by Samson Akintaro
May 6, 2022
in Metrics, Reviews
Sterling OneBank app: Remarkable features with a few drawbacks
Share on FacebookShare on TwitterShare on Linkedin

The digital revolution is changing every human endeavour. For the banking sector, it is either they go digital or die, hence, it is not surprising that all Nigerian banks today have their mobile apps to drive digital banking.

With these apps, many bank customers no longer need to visit a banking hall to perform financial transactions. Directly from the apps, bank customers can make transfers and pay bills of any kind and also make complaints. Some of these apps come with upgraded features that allow users to request ATM cards and chequebooks.

However, customer experience on these apps is anything but perfect. While the apps meet customers’ expectations in some areas, they are faltering in many other areas. This week, Nairametrics takes a look at Sterling Banks’ OneBank app, its features and customers’ experience so far.

RelatedStories

Sterling gifts investment portfolios to Nigerian Youths

Young Nigerians to get N2 billion private University scholarships from Sterling Bank

June 12, 2025
Sterling gifts investment portfolios to Nigerian Youths

Sterling Bank to give Nigerians N1Million extra every month

May 5, 2025

OneBank app

Sterling Bank describes its OneBank as a 100% digital banking app that offers its customer the ability to register and bank instantly; make payments, invest, get advisory, borrow money, and lifestyle services.

Features

  • Account creation: It allows the customers to create a wallet account instantly with their mobile number.
  • Self-Registration: Registration can be done on the app without visiting the bank.
  • Authentication Options: The biometric feature on the app allows users to log in with fingerprints, saving them the stress of storing many passwords.
  • Virtual Card: Customers can instantly create their virtual card for online shopping and decide the card’s usage and expiry.
  • Specta in 5: This feature allows access to quick loans of up to N5 million in 5 minutes.
  • Send and Receive Money: Customers can transfer funds from their wallet or account to any bank of their choice in Nigeria within seconds.
  • One Transfer: This feature allows the customers to receive money instantly from OneBank users once they scan their OneBank QR using their OneBank app.
  • Bills payment: It allows payment for airline tickets, cable & internet subscriptions, electricity bills, perform QR codes for merchant payments.
  • Airtime purchase: Airtime of all the networks can be purchased via the app
  • Cardless Withdrawal: Customers can withdraw cash even without their debit/credit card at Automated Teller Machine (ATM) using the app.
  • Recurrent Payment: It allows the customer to initiate standing order payments, which are processed at the set intervals.
  • ATM/Merchant Locator: The locator on the app can be used to detect the nearest ATM or PoS merchant

Drawbacks

The OneBank app despite its array of features is not living up to its expectations in some areas. From users’ reviews, the flaws of this app include:

  • Customers are unable to view receipts after transactions on the app
  • No transaction history
  • Tedious registration process
  • Too many functionalities make navigation difficult on the app

Bottom line

In all, the OneBank app is doing its job of enabling customers carry out financial services without visiting the banking hall. While there is no 100% perfect solution when it comes to technology, Sterling Bank will do well to address the concerns raised by its customers through their reviews. An update to this app should see some of the lapses and flaws in the app corrected.


Follow us for Breaking News and Market Intelligence.
Tags: OnebankSterling bank
Samson Akintaro

Samson Akintaro

Samson Akintaro is a tech enthusiast and has over a decade experience covering and writing about the tech industry. He is currently the Tech Analyst at Nairametrics.

Related Posts

Sterling gifts investment portfolios to Nigerian Youths
Corporate Updates

Young Nigerians to get N2 billion private University scholarships from Sterling Bank

June 12, 2025
Sterling gifts investment portfolios to Nigerian Youths
Corporate Updates

Sterling Bank to give Nigerians N1Million extra every month

May 5, 2025
Sterling Alternative Finance Scheme
Financial Services

Sterling Bank to refund customers charged for transfer fees on April 1 

April 2, 2025
NCC,
Financial Services

USSD debt: NCC grants telcos approval to disconnect 9 banks 

January 15, 2025
Sterling Bank 'denied' hoarding cash and Ardova announced plans to delist from the NGX
Breaking News

CBN fines nine banks N150m each for failing to disburse ATM cash 

January 14, 2025
Sterling Bank named ‘MSME Bank of the Year’ at Nairametrics MSME Finance Awards 
Companies

Sterling Bank named ‘MSME Bank of the Year’ at Nairametrics MSME Finance Awards 

October 8, 2024
Next Post
Nigerian Stock Exchange, NSE: Return of the Bulls, Bulls reign at the bourse as stocks gain N460.69 billion on Wednesday, Okomu, UACN, Ekocorp top gainers list on Friday, Stock Market closed the week bullish as ASI grew 0.94% , Investors gain N41.94 billion on Tuesday as Bulls make rebound, NSE: Bearish trade costa investors N12.2 billion on Tuesday, NEM, Mansard, First Bank lead gaining stocks as ASI grew 0.61%, Nigerian bourse breathes a sigh of relief, index up 0.17%, Bulls charged Nigerian bourse, ASI Index up 1.09% investors gain N128.49 billion, Bulls stage comeback has ASI up 0.19%, investors gain N21.86 billion, Bulls gain momentum, as stimulus package lifts global financial markets, Bulls dominate Nigerian bourse investors gain N162 billion

NGX maintains bullish stance, as market cap grows to N27.46 trillion

Comments 1

  1. Tunde says:
    May 8, 2022 at 2:45 pm

    Hello Nairametric, please do your investigation well before you publish.
    I’m a customer of this bank using Onebank app. Your claims on the drawbacks for item 1 and 2 are not authentic. Log into your onebank app, click on your account where transaction is being carried out, there you locate transactions history, click on the particular transaction to generate receipt, you can then share with your recipient via WhatsApp or any medium you prefer to share the receipt with.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Emple
nlng
first bank
Zenth Bank








DUNS

Recent News

  • Trump confirms U.S. strikes on 3 Iranian nuclear sites, declares ‘spectacular military success’
  • Data gaps limiting access to credit in Nigeria—Sofri MD 
  • Nigeria’s first female fighter pilot, Kafayat Sanni wins top honours at Ghana’s military college

Follow us on social media:

Recent News

Trump halts tariff hikes on most trade partners, raises China duties to 125% 

Trump confirms U.S. strikes on 3 Iranian nuclear sites, declares ‘spectacular military success’

June 22, 2025
Data gaps limiting access to credit in Nigeria—Sofri MD 

Data gaps limiting access to credit in Nigeria—Sofri MD 

June 22, 2025
  • iOS App
  • Android App
  • Contact Us
  • Home
  • Markets
  • Sectors
  • Economy
  • Business News
  • Financial Literacy
  • Disclaimer
  • Ads Disclaimer
  • Copyright Infringement

© 2025 Nairametrics

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
Social Media Auto Publish Powered By : XYZScripts.com
No Result
View All Result
  • Home
  • Exclusives
    • Financial Analysis
    • Corporate Stories
    • Interviews
    • Investigations
    • Metrics
    • Economy
    • Nairalytics
  • Markets
    • Currencies
    • Cryptos
    • Commodities
    • Equities
      • Company Results
      • Dividends
      • Stock Market
    • Fixed Income
    • Market Views
    • Securities
  • Sectors
    • Agriculture
    • Aviation
    • Company News
    • Consumer Goods
    • Corporate Updates
    • Corporate deals
    • Corporate Press Releases
    • Energy
    • Entertainment
    • Financial Services
    • Health
    • Hospitality & Travel
    • Manufacturing
    • Real Estate and Construction
    • Renewables & Sustainability
    • Tech News
  • Business News
    • Budget
    • Public Debt
    • Funds Management
    • Tax
  • Financial Literacy
    • Career tips
    • Personal Finance
  • Lifestyle
    • Billionaire Watch
    • Profiles
  • Opinions
    • Blurb
    • Op-Eds
    • Research Analysis
  • Recapitalization
    • Access Holdings Offer
    • Fidelity Bank Offer
    • GTCO Offer
    • Zenith Bank Offer
  • Login
  • Sign Up

© 2025 Nairametrics