Nigeria’s leading Local and International interconnect Carrier, Exchange Telecommunications Limited (Exchange Telecoms) is pleased to announce the addition of Riaan Abdoll to the company as Chief Revenue Officer effective from 02 November 2020.
In an interview, the Financial Controller of the company, Oluwatoyosi Adebakin, expressed her excitement on the recent award of the VAS Aggregator License by the National Communications Commission (NCC), and also welcomed Riaan to the team of experts and professionals in the company.
In her words, “we are very excited about the new license as it offers us an important opportunity to satisfy our customers in new ways. Currently, Exchange Telecoms transits international calls originating from Mobile Network Operators (MNO) networks in Nigeria to A-Z destinations abroad and with this new license, we assure our customers of enhanced quality which further confirms our unwavering commitment and dedication to customer satisfaction. We also see this as a diversification of our business offerings and a pivot into the future.”
Toyosi mentioned that Riaan’s exceptional skill set will greatly add value to the company and we look forward to the amazing impact and commendable milestones ahead.
Riaan offers two decades of experience in key business-driver roles, with capability honed from many years of agile corporate leadership with a focus on growth, expansion, and innovation, as part of a functional operational agenda. Through strategic foresight, drive, and determination, he’s delivered a sustained performance for Africa’s most successful multi-million dollar companies. Offering expertise across the emerging Middle East and Africa markets, Riaan is an effective commercial tactician adept at setting strategic direction, building culture, developing teams, and transforming business operations to support Board mandated objectives.
Riaan joined Terragon Group in 2019 as Chief Revenue Officer and led a rapid expansion of new client acquisition. During his time at Terragon he led the Revenue & Customer Success teams. Riaan knows what truly drives conversions, mobile customer acquisition and business expansion across Sub-Saharan Africa. He has successfully launched a leading Video-On-Demand (VOD) and Digital Media Distribution start-up in West Africa. Riaan remains focused on expanding mobile technology services, purpose-built for Sub-Saharan Africa through partnerships that exploit FINTECH & TECHNOLOGY innovations to maximize customer acquisition. Riaan built a $400m mobile promotions business for some of the largest mobile operators in Africa such as MTN, Vodafone & Etisalat.
A conceptual and out-of-the-box thinker, Riaan is a strategist and innovator with robust expertise in the development of key operating strategies enabling both large and PE-backed TMT enterprises to thrive in turbulent economies and meet complex regulatory landscapes in worldwide markets. A key influencer, policy setter and entrepreneurial executive, Riaan has held responsibility for all aspects of corporate P&L, operations and programs and engaged with companies with revenues in the tens of millions USD. Propelled by a fundamental belief that has shaped the success of his career and companies he has served, Riaan is passionate about investing in an organization’s people to drive sustainable success. Committed to implementing sound financial/capital raising structures and organizing operations in a way that encourages team-building and improved performance, his work ethic is complemented by his ability to orchestrate product development and market penetration to deliver winning results. As a trusted partner of Boards and Investors in designing corporate opportunities for the future and effectively communicating a strategic blueprint across an enterprise, Riaan has nurtured and empowered management teams to be integral to business growth.
He is particularly proud to have operated as an advisor or operating business leader in multi-functional teams that have delivered exceptional results in sales growth and operational efficiencies, and in spearheading product commercialisation and monetisation across multiple African markets. His most notable positions include:
- Chief Revenue Officer, Terragon Group Limited, Nigeria, 2019-present
- Founder & Chief Executive Officer, Chiron Integrated Services Limited, Nigeria, 2018-Present
- Country Manager West Africa, Upstream, Nigeria, 2014-2017
- Director Enterprise Sales – Banking & Financial Services, Globalcom, Nigeria, 2012-2014
- Vice President – MEA Enterprise Sales, Clickatell, South Africa, 2010-2012
Riaan holds a Master of Business Leadership from the University of South Africa (UNISA) and a Bachelor of Science (Biochemistry) and Diploma in Management Development from the University of Stellenbosch Business School (USB). This wealth of experience and foresight for excellence will in no doubt increase the market share of Exchange Telecoms.
Exchange Telecoms is licensed by the NCC to provide and operate interconnect exchange services under the following licenses;
- Interconnect Exchange
- International Data Access
- VAS Aggregator
Exchange Telecoms, established in 2001 and resumed operations in February 2015 is Nigeria’s largest local and international Interconnect Carrier with 4 Points-Of-Interconnect nationwide and with presence in Telehouse, London. The company is certified with three International Standards;
- ISO 9001-2015 (Quality Management System),
- ISO 27001-2013 (Security Management System) and
- ISO 22301-2012 (Business Continuity Management)
by Professional Evaluation and Certification Board (PECB) and was recognised by the Association of Telecommunication Companies in Nigeria (ATCON) at Nigeria Tech Innovation and Telecom award in 2018 as the best interconnect service in Nigeria.
Here’s why Leadway Pensure PFA should manage your Retirement Savings Account
With several pension fund administrators to pick from, here are 4 reasons why Leadway Pensure PFA Limited should be your first choice.
Retirement Savings Account (RSA) holders with Leadway Pensure have every reason to smile as the firm continues to deliver excellent customer service and more importantly, high yield on investments.
In October, for instance, all RSA funds across multiple investments in the company outperformed their stipulated benchmarks. RSA I had 32% annualized return against a 25% benchmark; RSA II returned 25% against a 23% benchmark; RSA III returned 20% against a 15% benchmark, and RSA IV returned 18% against a 9% benchmark. This is really impressive, especially during this time of economic uncertainties.
Interestingly, the National Pension Commission has just opened the transfer window for RSA holders to freely transfer from their existing PFA to another one.
This transfer between PFAs can only happen once a year and is designed to help RSA holders assert the right to choose a Pension Fund Administrator with excellent service delivery and great returns.
What this signals is that there is absolutely no reason to keep a fund manager that does not offer competitive returns or does not give you a wholesome pension experience.
With several pension fund administrators to pick from, however, it could be daunting deciding on which administrator to go with. You need not be flustered!
Here are 4 reasons why Leadway Pensure PFA Limited should be your first choice.
- Brand Heritage – Leadway Pensure is part of the Leadway Group, a strong brand that has led the non-banking financial sector for 50 years. You see? Track record is top notch! Beyond that, Leadway Pensure is one of the most capitalized PFA’s in Nigeria with an authorized share capital of N2.0 Billion and shareholder’s fund in excess of N4.0 Billion, unimpaired by losses.
- Competitive Returns – Leadway Pensure has consistently delivered returns above the inflation rate, thereby preserving the wealth of its customers. If you care about the returns on your investments, then Leadway Pensure is the right place to be
- Customer Service – Leadway Pensure has won the best PFA in customer service back to back. Talk about excellent service delivery? Simply unrivaled!
- Accessibility – Online Enrolment Portal, Mobile App, Interactive SMS, Pensure Online (P-Online), SureCal (Pensure Calculator) are all platforms that give you transparent access to your funds and your manager.
With Leadway Pensure PFA, you are assured of returns on investment and value protection from economic downturn.
Need we say more? Choose Leadway Pensure PFA – choose comfort and wealth!
Visit https://joinus.leadway-pensure.com/ to learn more about how to move your Retirement Savings Account to us.
Visa report highlights ecommerce as key to unlocking merchant revenue growth during the festive season
According to the VCA report, most small businesses have taken bold steps to prepare for the seasonal sales activity that kicks-off with Black Friday.
If small businesses can provide easy access to information, frictionless payments, a simple returns policy, and personalized shopping options, they are likely to have an immediate advantage in the marketplace.
This is according to Visa Consulting & Analytics (VCA) report titled Accelerating the shift to eCommerce, where 81% of customers indicated they are willing to pay more for a good customer experience.
“Small and Medium-sized Businesses (SMBs) that leverage eCommerce solutions; which provide excellent online shopping experience for consumers; have the opportunity to benefit from high spend periods like Black Friday and the coming festive season compared to businesses who have not mastered the importance of holistic back-end design of the customer journey,” says Kemi Okusanya, Vice President, Visa West Africa.
The move to increased online shopping comes on the back of most retailers driving their customers online due to different lockdown restrictions that affected in store foot traffic. Visa’s Covid 19 Impact Tracker, released earlier this year showed that up to 68% of consumers were going to grocery stores less often. As the retail sector looks to driving recovery, the approach to periods like Black Friday has also evolved and further necessitated safer, better online payment experiences.
“The impact of a bad payment experience can be devastating. When a shopper abandons an online shopping cart due to checkout friction, the data shows that 67% end up leaving for a competitor or never complete the purchase anywhere, and 59% say they are less likely to shop with that same retailer again,” adds Okusanya.
It’s encouraging that most small businesses (60%), according to the VCA report, have taken bold steps to prepare for the seasonal sales activity that kicks-off with Black Friday. The preparation includes changing their infrastructure and digitizing their business.
“The VCA report highlights how the payment experience is a critical touchpoint – a part of the customer journey, which requires special attention. Each time a potential customer reaches the checkout page, they have a moment to reflect on whether the effort needed to make the payment is equal to the value they get from their purchase. To win prospective and repeat customers, SMBs need to have a digital presence during the discovery and evaluation stages of the customer shopping journey,” concludes Okusanya.
Digital payments provide a convenient and secure way to pay for customers. For businesses, they reduce the friction arising from handling money, limit customer queuing, grow their customer base as a result of enhanced experience and eventually improve sales and profitability. As online shopping becomes the norm for consumers and businesses continue on the road to economic recovery, digital payment and in particular frictionless e-commerce experiences, will become a competitive advantage for small businesses.
About Visa Inc.
Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit About Visa, https://www.visa.com.ng/ and @VisaAfrica.
Groupfarma develops own Sesame seeds drier
Groupfarma has once again set the pace by developing its own sesame seeds drying machine.
A major challenge with the cultivation of Sesame in South-Western Nigeria is the inadequacy of the non-rainy drying period offered by nature in a year for the post-harvest processing of sesame pods.
Groupfarma has once again set the pace by developing its own sesame seeds drying machine. This feat was achieved with the help of a Nigerian Agricultural Engineer, Engineer Dr. Babatunde Oduntan of the University of Ibadan. Dr. Oduntan took the specifications of the sesame seeds into consideration in designing and creating the machine, such that the quality of the seeds is retained through the artificial drying process without denaturing the produce.
With this drying machine, Groupfarma is able to maintain the quality of its sesame seeds, produce more seeds in a year as they can now plant all year round, increase its returns due to more production, enhance time management as more seeds can now be dried faster, curb deforestation by maximizing limited plots of land to plant and replant the seeds.
The visit to the Groupfarma Lanlate farm is captured in the videos linked below: