Have you ever gone through the rigours of applying for a visa in Nigeria, only to get rejected in the end? Or maybe you had to make a trip and spent hours online trying to book reservations in a good hotel, then ended up getting there and discovering that your reservation didn’t go through.
Perhaps, you have been defrauded by poser travel agents, in your quest to travel abroad. Or maybe the reason you have not planned for a much-desired vacation is because you don’t have the time to attend to all the details.
Whatever the case, everyone needs a travel agency or at least knows someone that does. Even when you know how to get these things done, it cannot compare to having a professional touch. Little things like having someone welcome you at the airport, and ensuring you get checked in at your hotel, can really matter.
And that is why it is necessary to know some reliable travel agencies off the top of your head. In this article, Nairametrics brings you a list of top travel agencies in Nigeria that can take care of your travel needs and attend to all the details.
Owing to the relationships these agencies have built over the years, they can get you incredibly lower airfares, hotel rates and other expenses, much more than you could get on your own. They also ensure that even if you are arriving in a country you have never been, you don’t get stranded.
Nairametrics does not have affiliations with any of these agencies, but the list was drawn from the hundreds of travel agencies in Nigeria, selecting only the top ones which meet the criteria. All of the agencies listed here are registered with the Nigerian Civil Aviation Authority, the Corporate Affairs Commission, National Association of Nigerian Travel Agencies, and have built some reputation for themselves over the years.
Each has also cornered a fair size of the Nigerian market share.
Touchdowns Travels Limited
Touchdown Travels Limited is the representative of GlobalStar in Nigeria. Though licensed by IATA since 1993, it only started representing GlobalStar in 2012.
The agency offers services in flight bookings and reservations, as well as in organising tours and travel itineraries.
The agency was established by Mr. Dayo Adeola, who is also its CEO/Managing Director. It is also a member of the National Association of Nigeria Travels Agencies (NANTA), and from having just 2 staff, it has grown to accommodate about 50 staff, firmly etching its name among the top agencies in the industry.
Touchdown is about the top agency in terms of market share and has earned several recognitions from most operating airlines in the country, as well as organisations in the industry.
Headquartered in Lagos, the agency has travel desks (out-posts) manned by its staff, and situated within some bluechip companies. It also has a branch in Abuja.
Quantum Travels also ranks among top travel agencies in the country, and is Nigeria’s representative of BCD Travel, the third largest travel management company in the world.
Its global presence gives the agency the advantage of meeting clients’ travel needs across 97 countries.
It is mostly known for corporate travel management, but its services extend to others such as passport and visa arrangements, flight and hotel reservations, as well as providing rentals for transportation.
This agency also has a fair size of the Nigerian market share, ranking among the top five highest in terms of monthly ticket bookings.
Wakanow was launched as the first online travel agency in 2008. Its founder, Obinna Ekezie, a former professional basketball player, led the company till 2019 when Adebayo Adedeji was appointed CEO.
With IATA code 59-211806, and NANTA code ZTN/NANTA/LOS/08-821, the company did not waste time in capturing a significant market share, and at some point, was reported to own about 10% of the market share. Currently, it has the third highest flight bookings in the country.
The agency offers travel consulting, hotel reservations, bespoke travel packages, flight booking, visa assistance, travel financing, etc. The company also offers credit facilities with flexible travel payment plans, where the customer can pay 25% upfront, and structure the rest of the payments.
The regular discounts and reward packages have also contributed to attracting more customers to the company. Recently, a little reward package was introduced, where customers are rewarded for referring new customers to the company.
The agency recently introduced a new video selling product, where clients can schedule a visual tour of their potential destination with a Wakanow agent.
To encourage travels after the pandemic, the company has introduced more deferred payment options called “Travel now, pay later”.
FlinchGlow Travels was founded in 2002 by Mr. Bankole Bernard, the current NANTA president who still runs the agency as CEO.
As a partner with the Nigerian Tourism Development Corporation (NTDC), FlinchGlow offers some of the best services in the tourism industry, although it also serves clients with personal and business travel needs.
FlinchGlow also takes pride in its ability to secure good hotel rates at choice destinations, and plan tours for its clients. It ranks among the top five in terms of market share and sells a considerable volume of tickets monthly.
Dees Travels and Tours Limited
Dees Travels and Tour Limited was founded in 2000 and registered with IATA in the same year. Apart from booking both local and international flights, it handles travel arrangements for individual and group tours, visa procurement, travel insurance, hotel reservations across countries, chauffeur/car hire, and airport protocol services.
According to data from airline operators, the agency is 5th highest in terms of market share and tickets sold on a monthly base.
Business Travel Management Limited
This agency is a member of the GHI Assets Ltd group, and has several names under it including Emirates holidays, Sky logistics ltd, Rwandair and HRG Nigeria. It was incorporated in 1998 and it was also accredited by IATA. It specializes in comprehensive travel management, logistics for business, corporate service and corporate travel management.
The agency is IATA certified, and registered with other regulatory agencies. With the names under the group, BTM Limited has claimed its own share of the Nigerian travel market as well.
Travelstart another leading online travel agency with operations spread across Africa, and headquartered in Cape Town.
Customers can utilise the online platform to book flights across all African countries and other continents as well, and also get their itinerary all planned for a vacation or business trip. Apart from flight reservations, the agency also handles car rentals and hotel reservations tailored to the traveller’s budget.
Travelstart also handles visa processing and travel insurance. It was founded in Sweden by Stephan Ekbergh, but has since extended operations to Nigeria, South Africa, Namibia, Tanzania, Egypt, Kenya, the UAE, Qatar, Bahrain and even Turkey, where it trades under the brand name Geziko.
Travelstart has also captured its share of the Nigerian market, leveraging on its international network and brand recognition across the continent.
Rewards Travels and Tours Limited
Rewards Travels and Tours has over the last two decades earned its space in the industry. Its services include travel consultancy, travel itinerary management, tourism and planning corporate travels.
It was founded in 1999, and now has a network of branches across major cities in Nigeria, with established partners in the global tourism industry. the agency gives hotel booking services, car hires, cruises and charters across several countries.
It is IATA accredited, giving clients access to international and local airlines.
City Travels and Tours
City Travels and Tours is one of the travel agencies you want to consider if the purpose of your travel is largely tourism. The company offers tourism services, reservations and bookings, vacations, cruises, consultation, destination and accommodation decisions.
The agency is registered with IATA, as well as NANTA, and has a commendable network with critical stakeholders in the tourism industry across the continent. City Travels and Tours is often ranked among the top 10 among over 1500 registered travel agencies in the country.