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MTN reveals why its data get exhausted faster as it loses over 600,000 subscribers to rivals

MTN Nigeria has revealed how an upgrade in its system is causing mobile data of its internet subscribers to get exhausted fast.

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MTN Nigeria has revealed how an upgrade in its system is causing mobile data of its internet subscribers to get exhausted fast. The revelation was made after a Nairametrics report disclosed that MTN Nigeria lost 664,245 Internet subscribers as rivals, Airtel and Visafone gained more.

MTN Nigeria is the largest telecommunications company in Nigeria but other network providers have continued to gain more ground against the yellow telco. In July 2019, MTN Nigeria had 52.2 million internet subscribers but the number of its data users dropped in August.

Nairametrics had reported that the number of MTN Nigeria’s internet users dropped to 51.6 million in August. That’s a loss of 664,245 Internet subscribers according to the Nigerian Communications Commission.

[READ MORE: MTN loses 667,245 internet subscribers, as Airtel records highest growth]

Reaction trails users exit: The report by Nairametrics drew reactions from MTN Nigeria’s users who condemned the rate of depletion of data by the company, while some identified themselves as some of the internet subscribers that port to other networks.

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Reason for data depletion: While the reason for quick exhaustion of data has left many users in the dark, MTN Nigeria responded to a Nairametrics reader, Ulayefa Orubu, who tweeted with the Twitter handle @macheteros, “@MTN180 una dey see so? Your data doesn’t last at all…it’s sort of how fuel evaporates when it comes in contact with air.”

Internet users

Reacting to his enquiry, MTN Nigeria disclosed that an upgrade in its internet speed was the cause for the quick exhaustion of data.

“Y’ello @macheteros, sorry you feel this way about our data offer, the improved internet speed over 3G and 4G actually affects data depletion rate.”

What this means: The joy of an internet surfer is fast internet. However, a fast internet comes at a price according to MTN Nigeria. The faster your internet network is, the faster your data gets exhausted. This means you can’t have your cake and eat it.

There’s a side effect: Internet users are seeking a balance – fast internet with a low depletion rate. MTN Nigeria’s method is like informing a caller that the more you call, the more charges you get. That era of overcharging callers on voice calls has long gone, so, it’s time for MTN Nigeria to give its internet subscribers the satisfaction they desire or they will be seeking that from other networks.

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[READ MORE: MTN Nigeria to raise N100 billion through commercial paper]

It’s obvious that system is not working, rather it’s costing them their subscribers, with 664,245 lost within one month while rivals like Airtel and Visafone gained 350,134 and 83,482 subscribers respectively in same August. This is not the first time MTN Nigeria will be losing internet subscribers. Back in June, the company lost 178,103 internet subscribers.

 

Olalekan is a certified media practitioner from the Nigerian Institute of Journalism (NIJ). In the era of media convergence, Olalekan is a valuable asset, with ability to curate and broadcast news. His zeal to write was developed out of passion to shape people’s thought and opinion; serving as a guideline for their daily lives. Contact for tips: [email protected]

8 Comments

8 Comments

  1. Mr B

    October 10, 2019 at 4:38 am

    MTN will always give excusess,the same old story with your per sec bill policy, you told us then it would take years to get that not until Glo came along and within months you guys were offering the same services. Once my data is exhausted, am leaving you guys for good, migrating to a more customers friendly network.

  2. Kalu Uche

    October 10, 2019 at 2:20 pm

    One thing you can not take away from MTN is that they have a very reliable internet data speed that allows one to surf the net with ease. With MTN network you can access various sites and download files with good speed, something that is lacking in other networks. It’s difficult for you to have data and not able to enjoy good internet speed if you are using MTN. There is no dull moment in speed unlike what obtains with Airtel, Glo, 9mobile and Vodafone.

    • Taofeek

      October 10, 2019 at 3:49 pm

      LOls MTN PR employee spotted. I’ve been on Airtel Data for eons not once has what you described happened to me. Let Telcos get their acts together. Don’t ever take your customers for granted. They can protest with their feet.

      • col.j

        October 11, 2019 at 10:31 am

        abeg, tellam go try airtel and 9mobile before pushing mtn “data which de turn into LPG gas”

  3. Jay

    October 10, 2019 at 3:22 pm

    I was initially doing 1.5G/mnthandit’ll last for a month. Sometime may exhaust few days before the month runs out.

    Now I do 4G and it gets exhausted writing 2weeks. I now do monthly sub 2times every month. That is different from the one I subscribes for my office use.
    I think it’s time to try that Airtel everyone has bn talking about.

  4. Anonymous

    October 10, 2019 at 4:00 pm

    ag

  5. Emma

    October 16, 2019 at 5:30 am

    The claim by MTN that the quick depletion of data is due to the fast internet does NOT suffice at all. So, why are other networks like 9mobile and Airtel with good internet speed not depleting as yours?

  6. Stanley

    October 18, 2019 at 9:25 am

    Airtel Internet network speed is as good as mtn in my location. So I prefer to browse more on airtel, using some mtn data for backups only

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Financial Services

CBN grants Greenwich Trust Limited operational license for merchant banking

CBN has upscaled Greenwich Trust Limited to the status of a merchant bank.

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The Central Bank of Nigeria (CBN) has upscaled Greenwich Trust Limited and granted it, operational license for merchant banking in the country.

According to an official statement released by the firm, the entity would be known as Greenwich Merchant Bank Limited. This license allows Greenwich Merchant Bank to upscale and offer such diverse services as corporate banking, investment banking, financial advisory services, securities dealing, treasury wealth and asset management, etc., making it possible to provide increased value to stakeholders beyond its previous scope.

Recall that the minimum capital requirements for establishing a merchant bank according to Merchant Banking Licensing Regulations in 2010 are N15 billion

(READ MORE: CBN debits banks N216.1 billion for CRR compliance)

With the addition of Greenwich Merchant Bank, Nigeria now has six merchant banks. The others are; FBN Quest, Coronation Merchant Bank, DSH Merchant Bank, Nova Merchant Bank and Rand Merchant Bank.

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About Greenwich Trust Limited

Greenwich Trust Limited is an investment banking firm duly registered with relevant authorities such as the Nigerian Securities and Exchange Commission (SEC). It is a diversified firm with subsidiaries such as Asset management, GTL Properties, GTL Securities Limited, Cedar Express Limited and Meyer Plc.

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Business News

Emirates Airlines banned from operating in Nigeria

UAE’s Emirate Airline has been banned from operating in Nigeria.

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Emirates Airline has been added to the list of airlines which have been banned from operating in  Nigeria. The ban will take effect from the 21st of September.

This was announced by the Minister of Aviation, Hadi Sirika in a social media statement on Friday.

“The PTF sub committee met today with EU Ambassadors to discuss Lufthansa, Air France/KLM ban. The meeting progressed well. Emirates Airlines’s situation was reviewed & they are consequently included in the list of those not approved, with effect from Monday the 21st Sept. 2020,” Sirika stated.

This comes as the UAE government has been accused of not renewing visas of Nigerians in Dubai and also rumours of a VISA ban for Nigerians applying for visas.

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Last month, the UAE embassy in Nigeria denied there is a VISA ban on Nigerians entering the Middle Eastern country. They said: “At the onset of the COVlD-19 pandemic, the UAE took a number of precautionary measures to combat the virus’ spread, including the temporary suspension on issuing UAE visas for all nationalities as of March 17, 2020.

“After entering the recovery phase of the pandemic, the UAE eased some measures on July 7, permitting visitors from various countries to adhere to the necessary precautionary measures, including by showing negative PCR test results within 92 hours of travelling to the UAE. This includes those visiting from Nigeria.”

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Energy

CBN introduces N250 billion stimulus package for gas investment to ease pain of fuel price increase

The CBN has introduced a stimulus package to help stimulate investment in gas as an alternative to fuel.

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To test FX market, CBN pumps $50 million, CBN issues guidelines to Finance Institutions on establishment of Subsidiaries and SPVs, CBN injects $2.63 billion to defend naira in one month, CBN’s COVID-19 N50 billion targeted credit facility, CBN’s heterodox policies buoys credit growth

As part of the palliative following the sharp increase in the price in the pump price of petrol, the Central Bank of Nigeria (CBN) has introduced a N250 billion stimulus package under a National Gas Expansion Programme that it hopes will help stimulate investment in the gas value chain and spur its use in transportation as an alternative to fuel-powered cars.

Large scale projects under this intervention programme will be financed under the Power and Airlines Intervention Fund (PAIF), in line with existing guidelines regulating the PAIF, while small scale operators and retail distributors will be financed by the NIRSAL Microfinance Bank (NMFB) and/or any other Participating Financial Institution (PFI) under the Agribusiness/Small and Medium Enterprises Investment Scheme (AgSMEIS).

This initiative is to be implemented in collaboration with the Federal Ministry of Petroleum Resources.

The objectives of the facility include;

  • Improved access to finance for private sector investments in the domestic gas value chain.
  • Stimulate investments in the development of infrastructure to optimize the domestic gas resources for economic development.
  • Fast track the adoption of Compressed Natural Gas (CNG) as the fuel of choice for transportation and power generation, as well as Liquefied Petroleum Gas (LPG) as the fuel of choice for domestic cooking, transportation, and captive power.
  • Fast track the development of gas-based industries particularly petrochemical (fertilizer, methanol, etc) to support large industries such as agriculture, textile, and related industries.
  • Provide leverage for additional private sector investments in the domestic gas market.
  • Boost employment across the country.

The activities that are eligible under the intervention shall include;

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  • Establishment of gas processing plants and small scale petrochemical plants.
  • Establishment of gas cylinder manufacturing plants.
  • Establishment of L-CNG regasification modular systems
  • Establishment of autogas conversion kits or components manufacturing plants.
  • Establishment of CNG primary and secondary compression stations.
  • Establishment and manufacturing of LPG retail skid tanks and refilling equipment.
  • Development/enhancement of autogas transportation systems, conversion, and distribution infrastructure.
  • Enhancement of domestic cylinder production and distribution by cylinder manufacturing plants and LPG wholesale outlets.
  • Establishment/expansion of micro-distribution outlets and service centres for LPG sales, domestic cylinder injection, and exchange and
  • Any other mid to downstream gas value chain related activity recommended by the Ministry of Petroleum Resources.

The aggregators, manufacturers, processors, wholesale distributors, and related activities shall be funded under the Power and Airline Intervention Fund (PAIF), while the Small and Medium-scale Enterprises (SMEs) and retail distributors shall be funded by NIRSAL Microfinance Bank under AgSMEIS.

For the manufacturers, processors, wholesale distributors, etc, the term loan shall be determined based on the activity and shall not exceed N10 billion per obligor. The working capital shall be a maximum of N500 million per obligor.

While for the small and medium enterprises, the term loan shall be based on the activity and shall not exceed N50 million per obligor. The working capital shall be a maximum of N5 million per obligor.

Interest Rate

The interest rate under the intervention shall be at not more than 5% per annum (all-inclusive) up to February 28, 2021, thereafter, interest on the facility shall revert to 9% per annum (all-inclusive) with effect from March 1, 2021.

Loan Tenor and Moratorium

The manufacturers, processors, wholesale distributors, will have term loans which shall have a maximum tenor of 10 years (not exceeding December 31, 2030) with a maximum of a 2-year moratorium on principal repayment only. The working capital facility of 1 year with a maximum rollover of not more than twice, subject to prior approval.

The small and medium enterprises (SMEs) and retail distributors will have term loans that shall have a maximum tenor of 5 years (not exceeding December 31, 2030) with a maximum of 2 years on principal repayment only. The working capital facility of 1 year with a maximum rollover of not more than twice and subject to prior approval.

This new initiative involves getting many vehicles to run on gas by collaborating with investors to build the required infrastructure such as pipelines and petrol stations. It is also expected to help accelerate the use of natural gas and end gas flaring.

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