Yahoo Services have been down for hours today, Thursday. The technology company is currently experiencing technical issue that has affected all its mail users globally, including Nigeria. The problem was first detected about five hours ago.
Nairametrics saw an information passed by Yahoo to its users, who tried to log into their mail across the world. The information read: “We are experiencing some technical difficulties.”
Also, a tweet by Yahoo’s Customer Care on Twitter, says, “You may not be able to access some of our services, including email. Our top priority right now is getting this fixed. We appreciate your patience.”
Yahoo is an American web service provider owned by Verizon Media. It was one of the pioneers of the early internet era in 1990s but has lost its grip to Gmail (Google mail) in Nigeria over the years. Yahoo Mail is, however, still being used by many Nigerians.
To calm the nerves of its users, the company said it understood the situation its users were going through, and that everything was being done to ensure the internet service came back.
“We understand how difficult this must be for you. We are working especially hard to fix this. Please stay tuned for updates.”
You may not be able to access some of our services, including email. Our top priority right now is getting this fixed. We appreciate your patience.
— Yahoo Customer Care (@YahooCare) September 5, 2019
In its other message to its users, Yahoo tweeted, “We will try our best to keep you in the loop and will be posting as soon as it is fixed.
“We’re working diligently and will do our best to keep you in the loop as we work to address technical issues with accessing some of our services. We will be posting as soon as an update is available and thank you for your patience!”
Why this matters: In 2013, the account of 3 billion Yahoo users were breached. The data breach was revealed in 2017. So, the fear rising now is understandable. Also,a website that provides information on online outages, Downdetector, disclosed that about 5000 reports had been received in the last 24 hours about Yahoo downtime.
Though Yahoo Mail is back online now, the reasons for the downtime have’t been communicated by the company, but Yahoo said, “Most services are back online. This is a technical issue that affected our services. We are sorry for the inconvenience and thank you for your patience as we get everything back up and running.”
But some users are still unable to access their old mails and can’t receive new mails, while some can’t send mails. Some users said Yahoo mail isn’t back online in their country and area.
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