9 mobile (formerly known as Etisalat Nigeria) has issued a press statement explaining the network outage some of its users are currently experiencing. According to the firm, the network difficulties were due to a downtime in one of its data centres. In the statement signed by its Vice President, Regulatory and Corporate Affairs Lamis Dikko, the telco apologized to subscribers and said its technical team was working hard to restore service back to normal in the shortest possible time. Customers across the country had complained of a loss of both voice and data service for the past 3 days.
We are aware that subscribers may be experiencing some disruption with voice, SMS and data services due to this technical issue. Our technical teams are currently working assiduously to resolve the issue within the shortest possible time.
9mobile recently underwent a change in name and management due to the pull out of its technical partners Etisalat of the UAE. A consortium of banks that had threatened to take over the firm in June over a $1.2 billion loan default were restrained by the Central bank of Nigeria (CBN). The telco blamed its inability to service the loan on the sharp devaluation of the Naira that occurred last year.