I got an email from Swift giving me tips on how to manage data usage. I have an active data user and have complained bitterly about their service so much so I had to dump them. Sadly the alternatives are no better. After reading the tips you can’t help but wonder why you actually use their service. See it below;
We at SWIFT Networks are always looking for ways to delight our customers. As part of this commitment and in response to complaints from some customers about the speed at which they deplete their data allowance on our network, we are pleased to suggest the following tips. These tips if followed could ensure that you do not incur avoidable charges that deplete your reserved data capacity on our network.
1. Choose The Right Service Plan
Ensure that you select a service plan that is appropriate for your needs and lifestyle at the time of subscribing to our service. Otherwise, it is pretty easy to switch your service plans as your needs evolve. Just call our Customer Care representatives to get this done.
2. Secure Your Modem
Reset the modem Wifi password as soon as you can and do not share your password with unauthorized people. We also recommend that you change your Wifi password(s) periodically.
3. Power of Torrents
Torrents allow you to download movies swiftly but also upload it to other users of the service at the same time. Because our billing system bills both your uploads and downloads, you will inadvertently be paying for this upload traffic to the other torrent service users. In many cases, the upload data is much higher than the download data and we have seen as much as 7 times upload!
4. Voice over IP (VoIP) Video and Webcams.
While Skyping, your video stream is billed as our billing system is unable to distinguish it from other video traffic. It is advisable to turn it off if not required for your long duration calls.
5. High-Definition (HD) Videos.
We recommend that you can select a lower resolution video (videos which are not labeled as “HD”) from YouTube and others video sources if HD is not required. The fact is that the higher the quality of the video, the more the bandwidth that is required to transmit it.
6. Automatic Software Updates.
With most homes having several systems per user (laptop, tablets, smartphones and Apple devices mainly) all the updates can consume enormous bandwidth. Turn off automatic software updates if not required by you!
7. Independently monitor your bandwidth consumption.
We have software that enables you to monitor your bandwidth consumption and we encourage you to use it. You may also wish to use third-party software like “My Data manager” on each device connected to your modem to independently monitor your actual usage.