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Home Companies Company News

Story: Why Low Service Quality Persists -MTN

Ugodre Obi-chukwu by Ugodre Obi-chukwu
June 13, 2013
in Company News
MTN Post N2tr Revenue For 2013 With Nigeria Contributing The Most At 35%
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Telecom giant MTN has explained why the quality of service (Qos) is still low. It blamed the problem on the bureaucracy surrounding the rolling out of new base transmission station (BTS) and vandalism of optic fibre cables.

MTN Corporate Services Executive Akinwale Goodluck said in Lagos that the issue of service quality is essentially that of “capacity problem” occasioned by the dearth of infrastructure. He said even when the operators were willing to roll out, there was always the frustration of getting the necessary approvals from various government agencies and communities who demand money from operators.

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Tags: News Review
Ugodre Obi-chukwu

Ugodre Obi-chukwu

Ugo Obi-Chukwu "Ugodre" is the Founder, Publisher, and Chief Analyst of Nairametrics, a leading business and financial news online platform in Nigeria. Ugo is also the Chief Editor of the Nairametrics “Blurb” Opinion pages. Follow Ugodre on Twitter @ugodre and Instagram @ugodre Email: ugodre@nairametrics.com

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