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Home Companies Corporate Updates

Awabah launches virtual buddy: All you need to do is say hi!

NM Partners by NM Partners
August 5, 2022
in Corporate Updates
Awabah launches virtual buddy: All you need to do is say hi!
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Awabah, a digital pension aggregator in Nigeria recently launched her Virtual Buddy, Lolo. Two launch ceremonies were held in Port-Harcourt and Abuja on the 26th and 27th of July 2022, to commemorate this. Representatives from partner Pension Fund Administrators (PFAs), Pension Operators of Nigeria, and other key industry players were present at both events.

In attendance was also the Brand Ambassador, Omotunde Adebowale-David, popularly known as Lolo, whom the chatbot is modeled after. She stated that Awabah is raising awareness and letting people know that micro pensions are desperately needed by Nigerians. Also “ Thechat-bot is easy to interact with so you don’t need to worry so much, even if the person is uneducated, a little help from their children will help them navigate the system” she added.

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The Virtual Buddy, Lolo which is available on WhatsApp was developed to increase micro pension access among informal sector workers and, as a result, narrow the pension gap in Africa as a whole.

Seun Adekanbi, Product Manager, Awabah, remarked that with the introduction of the Virtual Buddy, Lolo, onboarding new users into the micro pension scheme and responding to questions from old, new, and potential users has become more seamless, as all you need to do is say hi to Lolo on 07000292224 on Whatsapp.

The Virtual Buddy also helps with other micro-financial services including enrolling in a low-cost health insurance plan and making contributions to and withdrawals from retirement savings accounts.

“We are absolutely delighted to power chat automation for NGCBEO Nigeria Limited (Awabah) both for their website and WhatsApp conversations. Awabah is a pioneer in providing a financially safe and secure future to millions of Nigerians using world-class technology. We just are proud to partner with them in delivering delightful support experiences to their customers along the customer lifecycle using our Conversational AI platform and help them achieve their mission”, says Gaurav Singh, Founder, and CEO at Verloop.io!( Developer, Awabah Virtual Buddy).

About Awabah

Awabah is building a system to ensure pension inclusion in the informal sector, addressing some of the supply side challenges imminent with the micro pension and the broader pension industry.

The solution involves automating micro pension and target savings for self-employed Nigerians and informal sector workers.

Awabah uses a web platform (for the digitally included), its recently launched virtual buddy Lolo and a network of local banking agents for payment collection and interactions with the contributors.

Also, Awabah’s strategy addresses the peculiarities of the Nigerian informal sector, taking note of the critical success factors: embracing technology, utilizing agents as access points and building partnerships with the key stakeholders.


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Tags: Awabah
NM Partners

NM Partners

"NM Partners" encompasses a diverse range of articles and content published on behalf of various organizations, including corporate entities, government and non-governmental institutions, academic bodies, and key stakeholders in the economic sphere. This content spectrum covers press releases, formal announcements, specialized content, product promotions, and a variety of corporate communications tailored to engage our readership. Notably, a portion of these articles are sponsored content. At Nairametrics, while we provide a platform for these diverse voices, it is important to clarify that our relationship with the content under "NM Partners" does not imply endorsement or affiliation. The responsibility for the content accuracy and viewpoints expressed rests solely with the respective contributors. Nairametrics maintains a firm commitment to editorial independence and integrity. Consequently, we do not assume responsibility for any of the content published under "NM Partners." For any inquiries, comments, or feedback regarding the content featured in this section, we encourage open communication and can be reached at info@nairametrics.com. Additionally, we invite our readers and contributors to familiarize themselves with our Paid Post Guidelines, which outline the standards and processes governing paid content on our platform.

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