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NCC sets up portal for dissatisfied customers of MTN, Glo, others to lodge their complaints

The NCC has set up a consumer portal and procedure for aggrieved Telecoms customers to lodge their complaints.

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NCC approves 1,492 phone brands, warns consumers against purchasing unapproved brands 

Nigerian Communications Commission (NCC) has set up a consumer portal and procedure for dissatisfied customers of Telecommunication companies like MTN, Glo, Airtel, and others to lodge their complaints.

This was disclosed in a statement issued on its official website.

The statement partly reads,

“Consumers of telecom services who are dissatisfied with services rendered to them by any of the Service Providers have a right to seek redress of the situation, by reporting to NCC after they would have reported to their respective service providers and are still not satisfied with the responses.”

The commission disclosed that the moment it receives a complaint from a customer, via the necessary channel, the Consumer Affairs Bureau will analyze the complaint and start investigations immediately. Then, the commission will mediate as appropriate to resolve the issues.

GTBank 728 x 90

The NCC’s decision to set up the portal was prompted by has social media complaints from subscribers in the country ranging from poor signal strength, issues on subscription promise of unlimited internet connectivity, to data bundle rollover issues by some Internet Service Providers (ISP).

What you should know

NCC disclosed that when consumers are dissatisfied with the services of their telecom provider, they should:

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  • Contact the specific service provider to make a complaint and obtain a complaint ticket number.
  • In case the issue is not satisfactorily resolved, the consumer should contact NCC via completing a Digital Complaint Form on the Consumer Web Portal (www.ncc.gov.ng/consumer) or walk into any of the NCC offices to make a complaint.

Consumers can also explore the following options:

  • Submit a letter (handwritten or typed) to any NCC office nationwide. The letter should not be more than two A4 pages and signed by the dissatisfied customer.
  • Call the NCC Contact Centre Toll-Free number 622 to lodge the complaint, providing the ticket number given by the operator.
  • Send email to [email protected]

Required information

  • Name, address, phone number with the problem, fax, or email of the dissatisfied consumer.
  • A statement of the problem and duration – how long the problem has lasted
  • A brief explanation of the circumstance that led to the complaint, the name of the service provider, the date you contacted the service provider about your complaint, and copies of any relevant documentation to assist in NCC’s investigation.

3 Comments

3 Comments

  1. Erica Carson

    November 9, 2020 at 9:15 pm

    Seriously these people are killing Nigerians when it comes to subscription and airtime…. The government should know what they do to networking service.

    • Anonymous

      November 9, 2020 at 9:53 pm

      The rate at which mtn network deduct my airtime when making calls is not favorable at all. I hope they can do something about it.

      • Motunrayo

        November 10, 2020 at 12:53 pm

        The rate the networks destroy us with subscription, u sub for one month In two days is finished, u have to sub 15times in a month. What rubbish

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Currencies

Daily Parallel Market Exchange Rate – ₦480/$1

The US dollar stands at ₦480/US$1 in the parallel market.

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Forex, NIGERIA: Daily Parallel Market, Exchange Rate

The exchange rate between the naira and the US dollar for today (Wednesday, November 25th 2020), stands at 480/US$1 in the parallel market. The rate had also closed at 480/US$1 on Tuesday, November 24th 2020.

  • Naira:480
  • Dollar: $1
  • Date: November 25th, 2020

The exchange rate between the naira and the British pound sterling stands at ₦605/₤1 on Wednesday,  November 25th 2020. The rate had also closed at ₦605/₤1 on Tuesday, November 24th 2020.

  • Naira: ₦605
  • Pounds Sterling: ₤1
  • Date: November 25th, 2020

Explore Economic Research Data From Nairametrics on Nairalytics

The exchange rate between the naira and the European euro stands at ₦560/€1 on Wednesday November 25th 2020. The rate had also closed at ₦560/€1 on Tuesday, November 24th 2020.

  • Naira: ₦560
  • Euro: €1
  • Date: November 25th, 2020

Activity: US Dollar stands at 480/US$1 in the parallel market

GTBank 728 x 90

READ ALSO: The risk of buying Forex at black market rate of N460/$1 

DateCurrencyBuy(AM)Sell(AM)Buy(PM)Sell(PM)Volatility
11/25/2020Dollar475480
11/25/2020Pounds600605
11/25/2020Euro555560
11/24/2020Dollar475480475480Low
11/24/2020Pounds600605600605Low
11/24/2020Euro555560555560Low
11/23/2020Dollar475480475480Low
11/23/2020Pounds600605600605Low
11/23/2020Euro555560555560Low
11/20/2020Dollar465470465470Low
11/20/2020Pounds600605600605Low
11/20/2020Euro555560555560Low
11/19/2020Dollar465470465470Low
11/19/2020Pounds600605600605Low
11/19/2020Euro555560555560Low
11/18/2020Dollar465470465470Low
11/18/2020Pounds600605600605Low
11/18/2020Euro555560555560Low
11/17/2020Dollar465470465470Low
11/17/2020Pounds600605600605Low
11/17/2020Euro555560555560Low
11/16/2020Dollar455460455460Low
11/16/2020Pounds585590585590Low
11/16/2020Euro535540535540Low
11/13/2020Dollar455460455460Low
11/13/2020Pounds585590585590Low
11/13/2020Euro535540535540Low
11/12/2020Dollar455460455460Low
11/12/2020Pounds585590585590Low
11/12/2020Euro535540535540Low
11/11/2020Dollar455460455460Low
11/11/2020Pounds585590585590Low
11/11/2020Euro535540535540Low
11/10/2020Dollar457462457462Low
11/10/2020Pounds583587583587Low
11/10/2020Euro535540535540Low
11/09/2020Dollar457462457462Low
11/09/2020Pounds585590585590Low
11/09/2020Euro535540535540Low
11/06/2020Dollar457462457462Low
11/06/2020Pounds585590585590Low
11/06/2020Euro535540535540Low
11/05/2020Dollar457462457462Low
11/05/2020Pounds585590585590Low
11/05/2020Euro535540535540Low
11/04/2020Dollar457462457462Low
11/04/2020Pounds585590585590Low
11/04/2020Euro535540535540Low
11/03/2020Dollar457462457462Low
11/03/2020Pounds585590585590Low
11/03/2020Euro535540535540Low
11/02/2020Dollar457460457460Low
11/02/2020Pounds585590585590Low
11/02/2020Euro530535530535Low
10/30/2020Dollar457460457460Low
10/30/2020Pounds585590585590Low
10/30/2020Euro530535530535Low
10/29/2020Dollar457460457460Low
10/29/2020Pounds585590585590Low
10/29/2020Euro530535530535Low
10/28/2020Dollar457460457460Low
10/28/2020Pounds585590585590Low
10/28/2020Euro530535530535Low
10/27/2020Dollar457461457461Low
10/27/2020Pounds585590585590Low
10/27/2020Euro535540535540Low
10/26/2020Dollar457461457461Low
10/26/2020Pounds585590585590Low
10/26/2020Euro535540535540Low
10/23/2020Dollar457461457461Low
10/23/2020Pounds585590585590Low
10/23/2020Euro535540535540Low
10/22/2020Dollar457461457461Low
10/22/2020Pounds585590585590Low
10/22/2020Euro535540535540Low
10/21/2020Dollar456460456460Low
10/21/2020Pounds582593582593Low
10/21/2020Euro535540535540Low
10/20/2020Dollar456460456460Low
10/20/2020Pounds582593582593Low
10/20/2020Euro535540535540Low
10/19/2020Dollar455460455460Low
10/19/2020Pounds583592583592Low
10/19/2020Euro530535530535Low
10/16/2020Dollar455460455460Low
10/16/2020Pounds583592583592Low
10/16/2020Euro530535530535Low
10/15/2020Dollar455460455460Low
10/15/2020Pounds583592583592Low
10/15/2020Euro530535530535Low
10/14/2020Dollar455460455460Low
10/14/2020Pounds585590585590Low
10/14/2020Euro530535530535Low
10/13/2020Dollar453458455460Low
10/13/2020Pounds585590585590Low
10/13/2020Euro530535530535Low
10/12/2020Dollar452458452458Low
10/12/2020Pounds580585580585Low
10/12/2020Euro530535530535Low
10/09/2020Dollar452457452457Low
10/09/2020Pounds585590585590Low
10/09/2020Euro535540535540Low
10/08/2020Dollar452457452457Low
10/08/2020Pounds585590585590Low
10/08/2020Euro535540535540Low
10/07/2020Dollar452457452457Low
10/07/2020Pounds585590585590Low
10/07/2020Euro535540535540Low
10/06/2020Dollar452457452457Low
10/06/2020Pounds580585580585Low
10/06/2020Euro535540535540Low
10/05/2020Dollar452455452455Low
10/05/2020Pounds570580570580Low
10/05/2020Euro540545540545Low
10/02/2020Dollar460465460465Low
10/02/2020Pounds575585575585Low
10/02/2020Euro530540530540Low
10/01/2020Dollar460465460465Low
10/01/2020Pounds575585575585Low
10/01/2020Euro530540530540Low
9/30/2020Dollar460465460465Low
9/30/2020Pounds570580570580Low
9/30/2020Euro530535530535Low
9/29/2020Dollar460465460465Low
9/29/2020Pounds565575570580Low
9/29/2020Euro530535530535Low
9/28/2020Dollar460465460465Low
9/28/2020Pounds565570565570Low
9/28/2020Euro530535530535Low
9/25/2020Dollar460465460465Low
9/25/2020Pounds565575565575Low
9/25/2020Euro535540535540Low
9/24/2020Dollar460465460465Low
9/24/2020Pounds565570565570Low
9/24/2020Euro535540535540Low
9/23/2020Dollar455460455460Low
9/23/2020Pounds580585580585Low
9/23/2020Euro535540535540Low
9/22/2020Dollar455460455460Low
9/22/2020Pounds575585575580Low
9/22/2020Euro530535530535Low
9/21/2020Dollar453455450455Low
9/21/2020Pounds565570565570Low
9/21/2020Euro525530525530Low
9/18/2020Dollar450460450460Low
9/18/2020Pounds575595575595Low
9/18/2020Euro535540535540Low
9/17/2020Dollar455460455460Low
9/17/2020Pounds570580570580Low
9/17/2020Euro530535530535Low
9/16/2020Dollar450460450460Low
9/16/2020Pounds565570565570Low
9/16/2020Euro525530525530Low
9/15/2020Dollar450460450460Low
9/15/2020Pounds565570565570Low
9/15/2020Euro525530525530Low
9/14/2020Dollar445455445455Low
9/14/2020Pounds560575560575Low
9/14/2020Euro515525515525Low
09/11/2020Dollar450455450455Low
09/11/2020Pounds555565555565Low
09/11/2020Euro525530525530Low
09/10/2020Dollar455460455460Low
09/10/2020Pounds545560545560Low
09/10/2020Euro525530525530Low
09/09/2020Dollar430440430440Low
09/09/2020Pounds540555540555Low
09/09/2020Euro500510500510Low
09/08/2020Dollar435440435440Low
09/08/2020Pounds540550540550Low
09/08/2020Euro505515505515Low
09/07/2020Dollar435440435440Low
09/07/2020Pounds525530525530Low
09/07/2020Euro505515505515Low
09/04/2020Dollar425440425440Low
09/04/2020Pounds560580560580Low
09/04/2020Euro505515505515Low
09/03/2020Dollar425440425440Low
09/03/2020Pounds560580560580Low
09/03/2020Euro520535505515High
09/02/2020Dollar425440425440Low
09/02/2020Pounds570580560580Low
09/02/2020Euro535540520535Low
09/01/2020Dollar462465435440High
09/01/2020Pounds565575570580Low
09/01/2020Euro535540535540Low
8/31/2020Dollar463470460465High
8/31/2020Pounds585595580590Low
8/31/2020Euro540545540545Low
8/28/2020Dollar472477472477Low
8/28/2020Pounds580595580595Low
8/28/2020Euro545552545552Low
8/27/2020Dollar472477472477Low
8/27/2020Pounds580590580590Low
8/27/2020Euro542552542552Low
8/26/2020Dollar472477472477Low
8/26/2020Pounds580590580590Low
8/26/2020Euro542552542552Low
8/25/2020Dollar472477472477Low
8/25/2020Pounds575585575585Low
8/25/2020Euro542552542552Low
8/24/2020Dollar473477473477Low
8/24/2020Pounds580590580590Low
8/24/2020Euro542550542550Low
8/21/2020Dollar474477474477Low
8/21/2020Pounds575585575585Low
8/21/2020Euro545550545550Low
8/20/2020Dollar475478473477Low
8/20/2020Pounds575585575585Low
8/20/2020Euro540550540550Low
8/19/2020Dollar475480475480Low
8/19/2020Pounds575585575585Low
8/19/2020Euro540550540550Low
8/18/2020Dollar477480477480Low
8/18/2020Pounds575580575580Low
8/18/2020Euro545550545550Low
8/17/2020Dollar470475470475Low
8/17/2020Pounds580590580590Low
8/17/2020Euro525535525535Low
8/14/2020Dollar470475470475Low
8/14/2020Pounds570580570580Low
8/14/2020Euro525535520535Low
8/13/2020Dollar470475470475Low
8/13/2020Pounds570575565575Low
8/13/2020Euro525530520530Low
08/12/2020Dollar470475470475Low
08/12/2020Pounds570575570575Low
08/12/2020Euro520530520530Low
08/11/2020Dollar477485477485Low
08/11/2020Pounds572584572584Low
08/11/2020Euro510523520535Low
08/10/2020Dollar477485477485Low
08/10/2020Pounds572584572584Low
08/10/2020Euro510523520535High
08/07/2020Dollar475486475486Low
08/07/2020Pounds578585578585Low
08/07/2020Euro536550536550Low
08/06/2020Dollar470480475486Low
08/06/2020Pounds575587578585Low
08/06/2020Euro534545536550Low
08/05/2020Dollar465475473483Low
08/05/2020Pounds570580575587Low
08/05/2020Euro525540532545Low
08/04/2020Dollar470480470480Low
08/04/2020Pounds560570560570Low
08/04/2020Euro520530520530Low
08/03/2020Dollar470480470480Low
08/03/2020Pounds560570560570Low
08/03/2020Euro520530520530Low
7/31/2020Dollar470480470485High
7/31/2020Pounds570582575585Low
7/31/2020Euro500520505520Low
7/30/2020Dollar470490470485High
7/30/2020Pounds550570550580High
7/30/2020Euro495520500525High
7/29/2020Dollar468475467475Low
7/29/2020Pounds575585580590Low
7/29/2020Euro530540530545Low
7/28/2020Dollar469475467475Low
7/28/2020Pounds575593580595Low
7/28/2020Euro550560540550Low
7/27/2020Dollar465473466473Low
7/27/2020Pounds570580575583Low
7/27/2020Euro510520515530Low
7/24/2020Dollar465472464472Low
7/24/2020Pounds570580572582Low
7/24/2020Euro510520505520Low
7/23/2020Dollar460472465472Low
7/23/2020Pounds565575565580Low
7/23/2020Euro510520505520Low
7/22/2020Dollar465472465472Low
7/22/2020Pounds565575560578Low
7/22/2020Euro510525510528Low
7/21/2020Dollar461472462472Low
7/21/2020Pounds560573560575Low
7/21/2020Euro498515500520Low
7/20/2020Dollar460473462473Low
7/20/2020Pounds550570555575Low
7/20/2020Euro495505500510Low
7/17/2020Dollar462470460470Low
7/17/2020Pounds560570558570Low
7/17/2020Euro490500490500Low
7/16/2020Dollar460470460470Low
7/16/2020Pounds558565560570Low
7/16/2020Euro485495485499Low
7/15/2020Dollar455465455470Low
7/15/2020Pounds560565558570Low
7/15/2020Euro485495488498Low
7/14/2020Dollar448462455470Low
7/14/2020Pounds540550557570Low
7/14/2020Euro485495489498Low
7/13/2020Dollar450460448462Low
7/13/2020Pounds540550540550Low
7/13/2020Euro485495485495Low
07/10/2020Dollar453460458465Low
07/10/2020Pounds520525550555High
07/10/2020Euro465467510520High
07/09/2020Dollar455461455463Low
07/09/2020Pounds550558550562Low
07/09/2020Euro495504498505Low
07/08/2020Dollar455461455461Low
07/08/2020Pounds550558550558Low
07/08/2020Euro495504495504Low
07/07/2020Dollar455461455461Low
07/07/2020Pounds550558550558Low
07/07/2020Euro495502495502Low
07/06/2020Dollar455462455461Low
07/06/2020Pounds550562547555Low
07/06/2020Euro495502496502Low
07/03/2020Dollar455462454461Low
07/03/2020Pounds548560550560Low
07/03/2020Euro495505495502Low
07/02/2020Dollar455462454461Low
07/02/2020Pounds548560550560Low
07/02/2020Euro495505495502Low
07/01/2020Dollar455462455462Low
07/01/2020Pounds548560548560Low
07/01/2020Euro495505495505Low
6/30/2020Dollar452460452460Low
6/30/2020Pounds547560547560Low
6/30/2020Euro495505495505Low
6/29/2020Dollar450460450460Low
6/29/2020Pounds547560547560Low
6/29/2020Euro495505495505Low
6/26/2020Dollar452457452460Low
6/26/2020Pounds547557547560Low
6/26/2020Euro490498490502Low
6/25/2020Dollar452457450455Low
6/25/2020Pounds547557547560Low
6/25/2020Euro490498490499Low
6/24/2020Dollar450460450455Low
6/24/2020Pounds545555545555Low
6/24/2020Euro490495488498Low
6/23/2020Dollar450460445455Low
6/23/2020Pounds545555545555Low
6/23/2020Euro490495490495Low
6/22/2020Dollar450455450455Low
6/22/2020Pounds545555545555Low
6/22/2020Euro488498488498Low
6/19/2020Dollar445455445455Low
6/19/2020Pounds540553540553Low
6/19/2020Euro480490480490Low
6/18/2020Dollar445452445452Low
6/18/2020Pounds537550537550Low
6/18/2020Euro475490475490Low
6/17/2020Dollar445452445452Low
6/17/2020Pounds540553537550Low
6/17/2020Euro475490475490Low
6/16/2020Dollar440450445452Low
6/16/2020Pounds540550540553Low
6/16/2020Euro475485475490Low
6/15/2020Dollar440450440450Low
6/15/2020Pounds540550540550Low
6/15/2020Euro475485475485Low
06/12/2020Dollar440450440450Low
06/12/2020Pounds538550538550Low
06/12/2020Euro470485470485Low
06/11/2020Pounds538550538550Low
06/11/2020Dollar440450440450Low
06/11/2020Euro470485470485Low
06/10/2020Pounds538550540553Low
06/10/2020Dollar440450445452Low
06/10/2020Euro470485475490Low
06/09/2020Pounds538550540550Low
06/09/2020Dollar440450440450Low
06/09/2020Euro470485475485Low
06/08/2020Pounds540550540550Low
06/08/2020Dollar440450440450Low
06/08/2020Euro475485475485Low
06/05/2020Pounds535545535545Low
06/05/2020Dollar440450440450Low
06/05/2020Euro460472460472Low
06/04/2020Pounds530543530543Low
06/04/2020Dollar440447440447Low
06/04/2020Euro460470460470Low
06/03/2020Pounds530540530540Low
06/03/2020Dollar440445440445Low
06/03/2020Euro460470460470Low
06/02/2020Pounds535545535545Low
06/02/2020Dollar440450440450Low
06/02/2020Euro460472460472Low
06/01/2020Pounds530543530543Low
06/01/2020Dollar440447440447Low
06/01/2020Euro460470460470Low
5/29/2020Pounds530540530540Low
5/29/2020Dollar440445440445Low
5/29/2020Euro460470460470Low
5/28/2020Pounds535545535545Low
5/28/2020Dollar440450440450Low
5/28/2020Euro460472460472Low
5/27/2020Pounds530543530543Low
5/27/2020Dollar440447440447Low
5/27/2020Euro460470460470Low
5/26/2020Pounds530540530540Low
5/26/2020Dollar440445440445Low
5/26/2020Euro460470460470Low
5/25/2020Pounds535545535545Low
5/25/2020Dollar440450440450Low
5/25/2020Euro460472460472Low
5/22/2020Pounds530543530543Low
5/22/2020Dollar440447440447Low
5/22/2020Euro460470460470Low
5/21/2020Pounds530545530545Low
5/21/2020Dollar450460450460Low
5/21/2020Euro460470460470Low
5/20/2020Pounds530550530550Low
5/20/2020Dollar445460445460Low
5/20/2020Euro450470450470Low
5/19/2020Pounds528540528540Low
5/19/2020Dollar445460445460Low
5/19/2020Euro450465450465Low
5/18/2020Pounds528540528540Low
5/18/2020Dollar445460445460Low
5/18/2020Euro450465450465Low
5/15/2020Pounds530540525535Low
5/15/2020Dollar435450440455Low
5/15/2020Euro450460450465Low
5/14/2020Pounds530540530540Low
5/14/2020Dollar435450435450Low
5/14/2020Euro450460450460Low
5/13/2020Pounds525535525535Low
5/13/2020Dollar430450430450Low
5/13/2020Euro440455440455Low
05/12/2020Pounds525535525535Low
05/12/2020Dollar435450435450Low
05/12/2020Euro445455445455Low
05/11/2020Pounds510530525535Low
05/11/2020Dollar430445435445Low
05/11/2020Euro440450445455Low
05/08/2020Pounds510530510530Low
05/08/2020Dollar425437430445Low
05/08/2020Euro425440440450Low
05/07/2020Pounds510530510530Low
05/07/2020Dollar425437425437Low
05/07/2020Euro425440425440Low
05/06/2020Pounds510520510520Low
05/06/2020Dollar425437425437Low
05/06/2020Euro430450430450Low
05/05/2020Pounds510525510525Low
05/05/2020Dollar410430420430Low
05/05/2020Euro425435425435Low
05/04/2020Pounds500510510525Low
05/04/2020Dollar435450410430Low
05/04/2020Euro430440425435Low
05/01/2020Pounds500510500510Low
05/01/2020Dollar435450435450Low
05/01/2020Euro430445430445Low
4/30/2020Pounds500510500510Low
4/30/2020Dollar435450435450Low
4/30/2020Euro430445430445Low
4/29/2020Pounds500520500520Low
4/29/2020Dollar440460440460Low
4/29/2020Euro450465450465Low
4/28/2020Pounds495510500520Low
4/28/2020Dollar430450440460Low
4/28/2020Euro435450435450Low
4/27/2020Pounds495510495510Low
4/27/2020Dollar430450430450Low
4/27/2020Euro435450435450Low
4/24/2020Pounds490500490500Low
4/24/2020Dollar428450428450Low
4/24/2020Euro430440430440Low
4/23/2020Pounds490500490500Low
4/23/2020Dollar420430420430Low
4/23/2020Euro425435425435Low
4/22/2020Pounds490500490500Low
4/22/2020Dollar420425420430Low
4/22/2020Euro425435425435Low
4/21/2020Pounds490500490500Low
4/21/2020Dollar420430420430Low
4/21/2020Euro425435425435Low
4/20/2020Pounds490500490500Low
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23/07/2019Pounds460464459463Low
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19/07/2019Pounds459463459463Low
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18/07/2019Pounds458462459463Low
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13/07/2019Pounds460464460463Low
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01/07/2019Pounds458462458462Low
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01/07/2019Euro400403398403Low
28/06/2019Pounds457460457462Low
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28/06/2019Euro398402400403Low
27/06/2019Pounds458462458462Low
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14/06/2019Pounds426467426467Low
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13/06/2019Pounds467471462467Low
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10/06/2019Pounds468472468472Low
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07/06/2019Pounds469473467471Low
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31/05/2019Pounds465470470474Low
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27/05/2019Pounds470474470474Low
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29/04/2019Pounds470475470475Low
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22/04/2019Dollar357360358360Low
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19/04/2019Pounds467471470475Low
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19/04/2019Euro395400402406Low
18/04/2019Pounds470475470475Low
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17/04/2019Euro402406402406Low
16/04/2019Pounds465470470475Low
16/04/2019Dollar360365357360Low
16/04/2019Euro400405402405Low

Data is collated from various black market dealers on the mainland and island parts of Lagos State where forex is sold. The price quoted daily on this page represents the average price obtained by our Research Team. Our prices are a guide and could be slightly different from the price you get when you eventually decide to buy or sell. This is a daily tracker and updated close of business. See table below for parallel market exchange rate dating to 2019.

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Economy & Politics

Bus fare paid by Nigerian commuters increased by 68.8% in October 2020

The average fare paid by Nigerian commuters for a bus journey intra-city spiked by 68.82% from N190.86 recorded in October 2019 to N322.22 in October 2020

Published

on

Mile 2 Road

The average fare paid by Nigerian commuters for bus journey within the city spiked by 68.82% year-on-year from N190.86 recorded in October 2019 to N322.22 in October 2020. This was contained in the transport fare watch report, released by the National Bureau of Statistics (NBS).

The Transport fare watch report for the month of October 2020 covered the following categories namely: bus journey within the city per drop constant route; bus journey intercity, state route, charge per person; air fare charge for specified routes single journey; journey by motorcycle (Okada) per drop; and waterway passenger transport.

According to the report, the average fare paid by Nigerians for a bus journey within a city also increased by 4.03% when compared to 309.73 recorded in September 2020. Meanwhile, States with the highest bus journey fare within the city were Zamfara (N585.34), Bauchi (N504.78), and Cross River (N431.04); while States with the lowest bus journey fare within the city were Abia (N192.11), Kebbi (N205.47), and Borno (N208.15).

Highlights

  • Average fare paid by commuters for bus journey intercity increased by 9.25% to N2,209.84 as against N2,022.7 recorded in September 2020, while it increased by 35% compared to N1,636.86 recorded in the corresponding month of 2019.
  • States with the highest bus journey fare intercity were Abuja FCT (N4,376.09), Lagos (N3,073.41), and Sokoto (N3,055.12); while States with the lowest bus journey fare intercity were Bayelsa (N1,473.67), Enugu (N1,560.00), and Bauchi (N1,560.49).
  • Average fare paid by commuters for journey by motorcycle per drop increased by 3.88% month-on-month and by 115.50% year-on-year to stand at N265.41 in October 2020 from N255.51 and N123.16 respectively.
  • States with the highest journey fare for motorcycle per drop were Niger (N1,476.40), Kogi (N372.45), and Rivers (N352.47); while states with the lowest journey fare for motorcycle per drop were Adamawa (N78.49), Katsina (N106.20), and Kebbi (N135.75).
  • In terms of air travel, the average fare paid by passengers for specified routes single journey decreased by -1.70% when compared to N36,884.59 recorded in September 2020. It however increased by 18.42% (year-on-year) to stand at N36,256.08 as against N30,615.43 recorded in October 2019.
  • States with the highest air fare were Anambra (N38,500.00), Cross River (N38,460.00), Jigawa (N38,250.00); while States with the lowest air fare were Akwa Ibom (N32,750.00), Sokoto (N33,250.00), and Gombe (N34,800.00).

What you should know

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Nairametrics reported in October that the average fare paid by commuters for a journey by motorcycle per drop, more than doubled in September 2020 when compared to the corresponding month in 2019, increasing by 111.11% to stand at N255.51 in the month.

Bottom line

The persistent increase in the prices of transport fares across the country is a resultant effect of the Covid-19 pandemic, which necessitated drivers and transporters to reduce the number of commuters they carry at a time.

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This is in line with the health measures implemented by the Federal government to help curb the spread of the corona virus in the country.

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Hospitality & Travel

Aviation contribution to GDP drops by 38.86% in Q3 2020 – NBS

A recently released NBS report indicates that air transport contracted by 38.86% in the third quarter of 2020.

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on

uae, Hadi Sirika, Minister of Aviation lists

The GDP report recently released by the National Bureau of Statistics indicates that air transport under the transportation and storage sector contracted by 38.86% in the third quarter of 2020.

According to the report, the subsector contracted Q-o-Q by 57.38% and 15.23% Y-o-Y.

The transportation and storage sector comprising road transport, rail transport and pipelines, water transport, air transport, and transport services experienced growth of 35.06% in nominal terms (year-on-year), as it sought to gradually recover from the restricted movements of passenger and goods.

According to the report, “In real terms, the transportation and storage sector contracted by -42.98% in Q3 2020. This rate represented a slightly better performance than the preceding quarter when it recorded -49.23%, an increase of 6.25%. Year on Year, growth was 18.24%.”

(READ MORE: IGR: States generate N612.9 billion in H1 2020, dips by 11.7% )

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What you should know

All activities under transport and the storage industry recorded negative growth rates, except for post and courier services.

Part of the report read, “All activities under the transport and storage industry recorded negative growth rates except post and courier services. Quarter on quarter, growth stood at 29.69%. Transport activities contributed 1.28% to nominal GDP in Q3 2020, a decline from the 2.03% recorded in the corresponding period of 2019, but higher than 1.13% recorded in the second quarter of 2020.”

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The subsector suffered, owing to the COVID-19 pandemic pay cuts and job losses.

Several pilots were sacked and as well some Ground handling companies also took a beating, as Skyway Aviation Handling Company Plc and the Nigerian Aviation Handling Company Plc saw their combined revenue for nine months ended September 30, dip by N2.7bn to N10.1bn from N12.8bn in the same period of 2019 – representing 21.2% reduction in revenue in the period under review, according to the financial statements of the companies listed on the Nigerian Stock Exchange.

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