As always, another company is trending on Twitter due to customers’ complaints. This time around, the target is DStv, the leading pay-TV service provider which is owned by South Africa’s MultiChoice. Some of the company’s Nigerian customers are demanding that now is the time for them to have pay per view subscription plan.
The demand is coming barely twenty-four hours after Nigeria’s Minister of Information and Culture, Lai Mohammed, announced the government’s new broadcast regulation. The new regulation is expected to put an end to DStv’s alleged monopoly and anti-competitive practices, especially as it relates to sports broadcasting in the country.
Already, speculations abound that the government’s decision does not sit well with DStv’s shareholders, many of whom are worried that the Nigerian cable TV market will soon become too competitive.
In the meantime, DStv customers really want the company to consider making their service pay per view in Nigeria. This is because many customers complain that their subscriptions typically go to waste because they do not get to watch anything before expiration.
A Twitter user identified as Geezy, said DStv’s current pricing system can best be described as extortion. He is, therefore, calling for an immediate change. Perhaps this is something the Nigerian authority may want to do something about.
It’s high time DSTV give us the “pay as you watch” feature just like the electricity meter. The extortion from you guys is getting unbearable.
— GENTLE GEE (@g__eezy) January 10, 2020
Meanwhile, the epileptic power supply in Nigeria is one of the reasons why Nigerians do not get to enjoy their DStv subscriptions before expiration. Another Twitter user named Rusty complained that he had not been able to watch his DStv for nearly a week because he hadn’t had electricity in his house.
I renewed my subscription on Monday, guess what I haven't had power since Monday. No, am not crying, DSTV we need pay per view please😭
— Rusty (@Rustychuks) January 10, 2020
Funny enough, DStv’s poor service sometimes makes it impossible for customers to use their subscriptions before expiration. For instance, whenever it rains in some parts of Nigeria, customers cannot watch anything due to poor network.
Twitter user Zenaida Machado said she could try to understand that “bad weather” could affect DSTV’s service. However, what she did not quite understand was why she must pay for a service she did not enjoy. So, she wanted DSTV to consider the possibility of refunding her money whenever “bad weather” prevents her from utilising her subscription to the fullest.
Dear @Dstv, if it rains for days (it’s ok if it is just oneor two hours) and i am unable to watch tv “due to bad weather”, do i have the option of claiming back the money i paid for a full month service? pic.twitter.com/VBDykJ1U2n
— Zenaida Machado (@zenaidamz) January 10, 2020
It is uncertain whether the Nigerian Government will ever come up with a policy requiring pay-TV companies in the country to implement pay per view. After all, Nigerians have been demanding this long before they made a similar demand from telecom operators and got a positive response.
What Dstv has to say: Nairametrics reached out to Multichoice for comments and a company representative explained that there are misconceptions about what Pay per view really means. Contrary to general belief, the Multichoice representative said pay per view does not necessarily enable customers to match their TV consumption to subscription as it is the case with electricity metering and mobile telephony.
Instead, pay per view only applies to a one-off broadcast of high stakes games such as football, boxing, and wrestling matches, the company spokesperson claimed.
“It is a type of pay television service by which a subscriber of a television service provider can purchase events to view via private broadcast.”
“Pay per View service can be purchased via a cable or satellite TV provider as a non-refundable separate package in addition to a pre-existing subscription. An example of pay per view in action was the Mayweather vs. McGregor fight, aptly dubbed ‘The Money Fight’. In this case, subscribers had to each pay up to $100 for the bout in the US, and watch or not, the subscription ended with the 10 round fight.
“We broadcast the same boxing match to our Premium subscribers at no extra cost, and those who have Exploras were able to record the match and re-watch at another time. It is important to state that it is an expensive service to subscribe to. To date, no pay-TV operation globally has a model based solely on a pay as you view, as it is not a viable business model.”
Agip shut oil facility in Bayelsa due to oil spillage, environmental pollution reported
Agip on Wednesday confirmed an oil leak, resulting in a shutdown.
The Nigerian Agip Oil Company (NAOC) has confirmed the shutdown of its Idu oilfields at Egbebiri settlement within Biseni in Yenagoa Local Government Area in Bayelsa, due to an oil spillage.
A Joint Investigative Visit (JIV) report on the incident said that the leakage at the facility could be traced to equipment failure due to a rupture at the wellhead.
According to a report from the News Agency of Nigeria (NAN), Eni, the parent company of NAOC, in a response statement, said the facility was shut down to prevent further damage to the environment.
What Eni is saying
An Eni spokesperson on behalf of the Italian Energy firm, in a statement, said, “As soon as the incident was reported, we activated our oil spill response, shut in the well, and notified government regulatory agencies.
“The Joint Investigation Visit (JIV) was carried out on 09/05/2021, with the participation of community representatives and the government regulatory agencies.
“The event occurred within the Company’s wellhead location which is paved and walled round. There is no significant third-party impact,” Eni stated.
Environmental Rights Group reports environmental degradation
An environmental rights group, Environmental Rights Action/Friends of the Earth Nigeria (ERA/FoEN), however, said that the incident which discharged crude and associated gas had severely polluted the environment.
The Non-Governmental Organisation said that a visit to the spill site showed pictorial evidence of the crude spreading beyond NAOC’s right of way as nearby vegetation were affected as a result of the crude impact.
The Head of Field Operations at ERA/FoEN, Mr Alagoa Morris, in a field report on the spill said the Idu fields was notorious for frequent spills caused by equipment failure.
He said, “The people of Egbebiri in Biseni kingdom have experienced several oil spills over the years. And all the oil spill incidents documented by the Environmental Rights Action/ Friends of the Earth Nigeria (ERA/FoEN) in this community environment have occurred as a result of equipment failure and on Wellheads.
“ERA/FoEN has had cause to visit the environment of Idu Well 5 and 11 located within the same place in the past and it has always been Idu Well 11 spewing crude oil into the environment.
“Available records from ERA/FoEN indicate that there have been previous oil spills from this particular Idu Well 11 operated by Agip. Before concluding this Field Report, ERA/FoEN confirmed that Joint Investigation Visit (JIV) was carried out on Sunday, 9th May 2021.
“This is why the official Spill Reference No 2021/LAR/028/058 is indicated in this report; sourced from the JIV report. Cause of spill was attributed to equipment failure,” ERA/FoEN stated.
The report quoted a resident of the community simply identified as Georgie as saying that the spill incident of May 7 spilled oil from around 10 p.m till about 8 a.m the next day before the leak was stopped adding that the level of damage was enormous.
What you should know
It can be recalled that in a similar circumstance, Shell Petroleum Development Company reported an oil pipeline spillage at its Okordia-Rumekpe 14-inch crude truck line, discharging about 213 barrels of crude oil into the Ikarama community in Bayelsa State and polluting about 1.34 hectares of land.
This new leakage is the latest in a series of oil spillages by the multinational oil exploration and production companies, which has put them in conflict with the host communities.
Nigeria records system collapse during holidays
Nigeria’s national electricity grid collapsed on Wednesday morning.
The Nigerian grid has experienced a partial collapse, dealing a blow for stay at home Nigerians during the holidays.
This was confirmed in a statement by the Eko Electricity Distribution Company (EKEDC), as seen by Nairametrics.
What EKEDC is saying about the grid collapse:
“Dear customer, there is a partial system collapse on the National Grid. Our TCN partners are working to restore supply immediately. Please bear with us.”
According to latest reports, partial restoration of power is already occurring across the country.
Nairametrics | Company Earnings
Access our Live Feed portal for the latest company earnings as they drop.
- Seplat Petroleum Development Company postpones Q1 2021 dividend payment date.
- FMDQ approves quotation of MTN’s Commercial Paper worth N73.5 billion.
- MTN Nigeria issues a 7-Year Series 1 bond worth N110 billion.
- Caverton Offshore Support Group reports profit after tax of N520 million in Q1 2021.
- Okomu Oil proposes dividend worth N6.7 billion for shareholders.