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Elevato launches Holler to aid consumer protection 

Elevato and Associates has launched Holler, a free online customer and consumer review platform, to protect users of products and services.

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Elevato launches Holler to aid consumer protection 

Elevato and Associates has launched Holler, a free online customer and consumer review platform, to protect users of products and services.

What it means: Customers or consumers that are not pleased with any goods or services can go to the platform to lodge complaints and representatives of Holler will pick it up and ensure it’s a win-win situation.

Chief Responsibility Officer, Elevato and Associates, Marie-Therese Phido, told Nairametrics that the platform is a place where customers can review the services they receive, know that the review will be available to them as required and can be viewed for reference and channelled to the organisation and appropriate authority for immediate remediation.

She said, “Organisations and service providers can also use the site to see what their customers are saying and use this feedback to provide better service and gain more customers and loyalty. The Holler platform works with organisations and key stakeholders to ensure that the customer and the service provider relationship in Nigeria is optimal and focused on better customer experience for all.”

[Read Also: Choosing the best business name: Rules and common mistakes]

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Chief Executive Officer, Federal Competition and Consumer Protection Commission (FCCPC), Babatunde Irukera, lauded the efforts of Holler and its founder in protecting consumers as he believed such platform would further make the work of FCCPC easier.

The FCCPC’s boss explained that a regulatory framework had become essential at a time when consumers’ role in the country’s business landscape had become pronounced. According to him, apart from ensuring consumers get value for their spending, a good regulatory framework engenders healthy competition needed for business growth.

Contrary to some critics’ claim that consumer protection stifles business growth, Irukera told Nairametrics at the launch that such statement is a tragic paradox.

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He said, “We have got businesses that believe their survivability and sustenance is about the quality of their products and competition in satisfying consumers. How can that same business argue at the regulatory framework, which protects what is considered the sustainability becomes bottlenecks? How do know that an economy is doing well is through consumer spending. Consumer spending is a key index to measure how well an economy is performing.

“Consumer spending is as much a matter of consumer satisfaction as it is to disposable income. Disposable income is not the only reason people spend. People spend because they are satisfied and they spend again and so any regulatory framework to ensure that that is happening is not a bottleneck, rather it is an enabler. So, there is nothing more fallacious than the perception that consumer protection to the ease of doing business.”

[Read Also: Access Bank successfully completes post-merger integration of its banking platforms]

He added that Nigeria is in a time where it must look inward and see how our people are sufficiently protected; their rights are respected; their needs are what businesses provide and that our businesses can also thrive.

“One of the things I found out in my short time in office is that both appetite, audacity, knowledge and competence are absolutely available in the Nigerian businesses, perhaps at the level you can find in the best environment. In any organisation that are succeeding well in the world, you will be amazed at the key roles Nigeria play in pushing their successes,” he told Nairametrics.

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Abiola has spent about 14 years in journalism. His career has covered some top local print media like TELL Magazine, Broad Street Journal, The Point Newspaper. The Bloomberg MEI alumni has interviewed some of the most influential figures of the IMF, G-20 Summit, Pre-G20 Central Bank Governors and Finance Ministers, Critical Communication World Conference. The multiple award winner is variously trained in business and markets journalism at Lagos Business School, and Pan-Atlantic University. You may contact him via email - [email protected]

2 Comments

2 Comments

  1. Odo

    November 5, 2019 at 7:48 am

    I have been a victim of this case. Thanks to CPC. Jumia latter bowed.

  2. Anonymous

    November 27, 2019 at 12:20 pm

    This is good. But I hope Holler will be able to cope with the volume of complaints received from all companies. Because they are simply too much.

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Energy

BREAKING: It makes no sense for oil to be cheaper in Nigeria than Saudi Arabia – President Buhari

Nigeria sells petrol at N161 per litre when the same is sold at higher in Saudi Arabia, Egypt, Ghana, Chad, and Republic of Benin.

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NDDC, Cash transfer, President Buhari, non-oil Exports, oil revenue, export revenue, FG Waives import duties for medical supplies, Orders Customs to expedite clearing, Presidency faults report on Kyari as Buhari didn’t cancel memos, appointments approved by him

The Federal Government has said that it does not make sense for oil to be cheaper in Nigeria than Saudi Arabia, Egypt, Niger Republic and Republic of Benin, other oil-producing nations.

This was disclosed by President Muhammadu Buhari during his Diamond Jubilee Presidential Broadcast to mark the nation’s 60th independence anniversary on Thursday.

READ: Apple becomes world’s largest public listed company, valued at $1.82 trillion

He said, “We sell petrol at N161 per litre when same is sold at N168/litre in Saudi Arabia, N211/litre in Egypt, N362/litre in Ghana, N362 in Chad, and N346 in Niger Republic among others.

“It does not make sense for petrol to be cheaper in Nigeria than Saudi Arabia.

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READ: Presidency denies building rail line from Nigeria to Niger Republic

Fellow Nigerians, to achieve the great country we desire, we need to solidify our strength, increase our commitment and encourage ourselves to do that which is right and proper even when no one is watching.”

 

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Tech News

Google launches Chromecast with Google TV

Google unveils the Chromecast device to stream contents from Walt Disney Co’s Disney+ and Netflix.

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Google set to extend footprints with acquisition of smartwatch company, Fitbit  , Google wants to start banking with you ,Google partners Flutterwave to train 5,000 merchants, Google to pay Online publishers for high quality contents

Alphabet Inc’s Google, some hours ago, launched Chromecast with Google TV, a hardware platform designed to show contents from leading streaming services like Walt Disney Co’s Disney+ and the most popular streaming service company, Netflix.

The tech juggernaut unveiled the Chromecast streaming device that now comes with a remote control. It will cost $49.99 in the U.S, and will be available in other countries by the end of 2020.

The real advantage this device holds looks to be the underlying search smarts that serve as the foundation for so much of what Google does. Here’s the company discussing the new feature in a blog post:

“Google TV’s For You tab gives you personalized watch suggestions from across your subscriptions organized based on what you like to watch—even your guilty pleasure reality dramas. Google TV’s Watchlist lets you bookmark movies and shows you want to save for later.

You can add to your Watchlist from your phone or laptop, and it will be waiting on your TV when you get home. 

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Best of all, you’ll also have access to thousands of apps and the ability to browse 400,000+ movies and TV shows sorted and optimized for what you like—ask Google Assistant to see results from across your favorite apps, like YouTube, Netflix, Disney+, Stan, 9Now and ABC view, among others.”

The new Chromecast with Google TV comes in a compact and thin design and is packed with the latest technology to give you the best viewing experience. It neatly plugs into your TV’s HDMI port and tucks behind your screen.

Hardware composition:

  • Switching it on, the new Google Tv comes with a crystal clear video in up to 4K HDR at up to 60 frames per second in no time. With Dolby Vision, you’ll get extraordinary color, contrast, and brightness on your TV.
  • The Hardware also supports HDMI pass coupled with Dolby audio content.

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Coronavirus

COVID-19 Update in Nigeria

On the 30th of September 2020, 201 new confirmed cases and 1 death was recorded in Nigeria

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The spread of novel Corona Virus Disease (COVID-19) in Nigeria continues to record increases as the latest statistics provided by the Nigeria Centre for Disease Control reveal Nigeria now has 58,848 confirmed cases.

On the 30th of September 2020, 201 new confirmed cases and 1 death was recorded in Nigeria, having carried out a total daily test of 2,549 samples across the country.

To date, 58,848 cases have been confirmed, 50,358 cases have been discharged and 1,112 deaths have been recorded in 36 states and the Federal Capital Territory. A total of 509,555  tests have been carried out as of September 30th, 2020 compared to 507,006 tests a day earlier.

COVID-19 Case Updates- 30th September 2020,

  • Total Number of Cases – 58,848
  • Total Number Discharged – 50,358
  • Total Deaths – 1,112
  • Total Tests Carried out – 509,555

According to the NCDC, the 201 new cases were reported from 13 states- Lagos (77), Rivers (37), Plateau (25), FCT (13), Kaduna (12), Ogun (12), Adamawa (8), Taraba (7), Imo (4), Kwara (2), Osun (2), Abia (1), Oyo (1).

Meanwhile, the latest numbers bring Lagos state total confirmed cases to 19,461, followed by Abuja (5,709), Plateau (3,450), Oyo (3,261), Edo (2,626), Rivers (2,432), Kaduna (2,419), Ogun (1,850), Delta (1,802), Kano (1,737), Ondo (1,631), Enugu (1,289), Ebonyi (1,040), Kwara (1,036), Abia (895), Gombe (883). Katsina (861), Osun (839),  Borno (745), and Bauchi (699).

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Imo State has recorded 572 cases, Benue (481), Nasarawa (450), Bayelsa (399),  Jigawa (325), Ekiti (321), Akwa Ibom (288), Niger (259), Adamawa (248), Anambra (237), Sokoto (162), Taraba (102), Kebbi (93), Cross River (87), Zamfara (78), Yobe (76), while Kogi state has recorded 5 cases only.

READ ALSO: COVID-19: Western diplomats warn of disease explosion, poor handling by government

Lock Down and Curfew

In a move to combat the spread of the pandemic disease, President Muhammadu Buhari directed the cessation of all movements in Lagos and the FCT for an initial period of 14 days, which took effect from 11 pm on Monday, 30th March 2020.

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The movement restriction, which was extended by another two-weeks period, has been partially put on hold with some businesses commencing operations from May 4. On April 27th, 2020, Nigeria’s President, Muhammadu Buhari declared an overnight curfew from 8 pm to 6 am across the country, as part of new measures to contain the spread of the COVID-19. This comes along with the phased and gradual easing of lockdown measures in FCT, Lagos, and Ogun States, which took effect from Saturday, 2nd May 2020, at 9 am.

On Monday, 29th June 2020 the federal government extended the second phase of the eased lockdown by 4 weeks and approved interstate movement outside curfew hours with effect from July 1, 2020. Also, on Monday 27th July 2020, the federal government extended the second phase of eased lockdown by an additional one week.

On Thursday, 6th August 2020 the federal government through the secretary to the Government of the Federation (SGF) and Chairman of the Presidential Task Force (PTF) on COVID-19 announced the extension of the second phase of eased lockdown by another four (4) weeks.

READ ALSO: Bill Gates says Trump’s WHO funding suspension is dangerous

 

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