In Nigeria today, there are over 12,000 ATMs and this number is going to increase to over 20,000 in a few years time. The banks are desperately deploying ATMs all over the major cities, towns, villages, schools, hospitals. These ATMs are deployed with one of the most of important service, which is to dispense cash to customers whenever the customers want cash as
long the customer has the fund available in his or her account.
A low performing ATM is an ATM without cash. Most banks have deployed their ATMs without proper maintenance structure. These include maintaining the technical, aesthetic, the hygiene of the ATMs and the safety of their customers. Some ATMs are found to be worse than public toilets. There was a new study carried on ATMs in USA that found that there are more dangerous disease-causing germs and bacteria on ATMs than that found in Public latrines. If the same study is carried out here in Nigeria, these disease dispensers called ATMs in Nigeria would be far worse.
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