The Bank Customers Association of Nigeria (BCAN) was at the weekend, launched in Lagos.
The BCAN is expected to help bank customers belonging to the group address grievances against their banks and regulators of the financial services sector.
Speaking at the event, its President, Dr. ‘Uju Ogubunka said the forum will help both bank operators and regulators collaborate with customers in settling disputes that arise in the course of banking transactions.
This, he said, would help in achieving financial inclusion needed for the benefit of the citizenry and the growth of the economy.
He described the group as a consumer protection focused organisation that recognises the inter-dependence of providers and consumers of banking products and services.
Ogubunka said the group would promote and protect the rights and interest of its members. It will also educate the public on the advantages inherent in the operations of efficient banking policies and the need to develop a healthy banking culture.
Also, the BCAN is expected to provide credible and common platform for customers of banks in the country to consider, take decisions and actions on matters of common interest to them.
http://thenationonlineng.net/new/bank-customers-group-launched/
