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Home Industries Company News

Etisalat Surpasses NCC’s Benchmark On Service Quality

Nairametrics by Nairametrics
June 10, 2013
in Company News
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Etisalat seems to be in the news these days. I guess the PR company has been read the riot act following the “Saka” debacle. Back to the news though, the Telecoms giant claim that have surpassed benchmark set by NCC. See below;

Etisalat Nigeria has said it surpassed the benchmark set by the telecoms regulatory authority, the Nigerian Communications Commission (NCC) on Key Performance Indicator (KPI) for the month of May 2013.

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Chief Executive Officer of Etisalat Nigeria, Mr. Steven Evans, who gave the hint in Lagos while addressing journalists on Mobile Number Portability, said the NCC set Call Setup Success Rate (CSSR) at 95 per cent benchmark for all telecoms operators, but that Etisalat surpassed it and recorded between 98 and 99 per cent in the month of May, 2013.

Etisalat Surpasses NCC’s Benchmark on Service Quality

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