The Federal Government has been tasked to speedily digitalize its functions and operations to attain ISO 9001:2015.
This was disclosed by the Chairman of the Africa Initiative for Governance (AIG), Aigboje Aig-Imoukhuede when the Civil Service signed a partnership with the AIG to develop and launch SOPs for Flagship Digitalisation Projects.
He said, “The real issue is how fast we are able to get the entire Nigerian Government and not just the civil service to document its operating procedures in this way, and then going further to obtain ISO 9001:2015 certification, and finally digitalising all civil service functions and operations.”
Aig-Imoukhuede further explained that the new process will enable users of government service to interact with the service through official websites instead of the current inefficient paper-based method.
The partnership between the Office of the Head of the Civil Service of the Federation (OHCSF) and AIG has heralded the development and handing over of 26 documented SOP manuals to the OHCSF and the Federal Civil Service by AIG for all processes carried out in the Office.
The SOPs are globally recognised as manuals that apply step-by-step instructions compiled by an organisation to assist its personnel perform their operational tasks accurately and effectively.
While speaking at the event, Dr Folasade Yemi-Esan disclosed that the main objective of SOPs is to develop an effective system that complies with industry-specific regulations and standards to significantly reduce or avoid operational errors as well as unwanted work variations.
According to Esan, the adoption of SOPs will ensure efficient, effective, and productive civil service, adding that for a dynamic civil service to be achieved, it was pertinent to have laid down standards of operation.
She commended the departmental champions for their commitment and assiduous input that made the actualization of the SOPs a reality.