Refund Cash to Overbilled Customers, NERC Orders Abuja DISCO

The Nigerian Electricity Regulatory Commission on Tuesday, ordered the Abuja Electricity Distribution Company (AEDC) to refund overbilled customers with energy credits worth the amount over billed.

NERC also ordered NERC to notify the affected customers of the over billing in writing in line with Regulation 9 (7) of the Nigerian Electricity Regulatory Commission’s Meter Reading, Billing, Cash Collections and Credit Management for Electricity Suppliers Regulation 2007.

The commission in a statement in Abuja said: “AEDC shall with immediate effect from the date of this order commence refund through energy credit of all excess charges billed its customers as a direct consequence of the adjustments” in estimated methodology in some of the company’s business units.”

The electricity distribution company was said to have tripled its customers bills issued in September 2014 and issued it as bills for October 2014, without evidence of a commensurate increase in electricity supply within the same period.

It noted that Abuja disco is expected to report back within two months beginning from June 15, 2015, to the commission over its compliance with the sanctions meted on it.