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NCC orders telcos to reactivate all lines barred over NIN-SIM verification issues 

The Nigerian Communications Commission (NCC) has ordered all telecommunication companies in the country to reactivate all lines they have barred over issues surrounding the linking and verification of National Identification Numbers (NIN) linked with their SIMs. 

The sudden U-turn from the regulator, which had earlier given the telecom operators a July 31 deadline to bar all lines with unverified NINs, may not be unconnected with the planned protest and the claims that the government was trying to frustrate the protest through telecommunications.  

Millions of lines were barred by MTN, Airtel, Globacom, 9mobile, and other telecom operators over the weekend throwing the affected subscribers into shock and disbelief as many of them claimed their lines had been linked with NIN long before now. 

According to a statement issued on Monday afternoon by the NCC’s Director of Public Affairs, Reuben Muoka, the lines were blocked by the telecom service providers in keeping with the laws and policies of the NIN-SIM linkage. 

The telecom regulator, however, said it was aware of the challenges caused by the weekend blockages and ordered the telecom operators to unbar all the lines.  

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What the Commission is saying 

While noting that the objectives of the NIN-SIM linkage exercise by the Federal Government of Nigeria are to enhance national security and ensure the national SIM ownership database is accurate, the Commission said it is giving the affected subscribers more time to properly link their SIMs. 

“The consumer is our priority, therefore, considering the challenges the blockages have caused, the Commission has directed all operators to reactivate all lines that were disconnected over the weekend in view of the short time available for consumers to undertake the verification of their NINs with their SIMs. 

“Reactivated consumers are to note that this is for a limited period to allow them to properly link their NIN to their SIM,” the Commission stated.  

It added that the NIN-SIM linkage policy aids in verifying and protecting users’ identities while also providing a critical infrastructure that assures access to the benefits of a robust digital economy for the citizenry. 

Backstory 

Over the weekend many telecom subscribers/consumers were unable to access their phone lines because of the inability of many telecom consumers to verify their National Identification Numbers (NINs) with their Subscriber Identification Modules (SIMs).  

Recall the compulsory linkage of NIN with SIM which began in December 2020 when the government directed telecommunication companies to bar unregistered SIM cards and SIMs that were not linked to NIN. 

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