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Home Companies Corporate Updates

Access Bank innovates to give customers more access to funds in COVID times

NM Partners by NM Partners
April 2, 2020
in Corporate Updates
Access Bank innovates to give customers more access to funds in COVID times
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Nigeria’s leading retail financial services institution, Access Bank Plc has introduced a Dual Transaction Service (DTS) – an enhanced debit card service that provides access to credit at the same time.

The Dual Transaction Service (DTS) is a bundled service designed to allow pre-approved customers access a credit line through their existing debit card.

“This is the first time any bank in Nigeria will be providing this kind of combined essential service to its customers. We have been encouraging our customers to stay safe and connected by going cashless while using our various digital channels. We know these are trying times and our customers may need an extra boost during this period so rather than have them go through the rigorous process of applying for a credit card, we will give them access to more funds using their existing debit cards.                                     

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“This service is available to all Access bank customers who earn from N20,000 and above.  Customers can also access 3 times the value of their salary during this period of restricted movement. This is a remarkable feat and we will continue to promote digital transactions and discourage branch banking until we are completely come out of the pandemic times,” says Victor Etuokwu, Executive Director, Retail Banking, Access Bank Plc.

Access Bank innovates to give customers more access to funds in COVID times

To activate this service, all our customers need to do is dial *901*14# from the comfort of their homes, choose credit as account type on any POS or ATM terminal during any transaction to access the credit line through their debit card.

READ ALSO: Access Bank makes top 500 global banking brands

“The dual card service from Access bank Plc is the first-of-its-kind on the continent. The features of the dual transaction service represent another milestone in our mission to transform banking and demonstrates how far we have come in such a short time,” he added.

Access Bank recently donated N1 billion as part of its contribution to fight coronavirus in Nigeria. The Bank has also reached out to its customers via several communications (SMS, Emails) to go cashless by using the Access Bank electronic and digital platforms during this period of the pandemic to remain safe.

To activate for the dual transaction service, simply dial *901*14# or click HERE to learn more.


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Tags: Access Bank Plc NewsCoronavirusCovid-19Dual Transaction ServiceVictor Etuokwu
NM Partners

NM Partners

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Comments 21

  1. Mac D says:
    April 2, 2020 at 9:09 pm

    Nice one

    Reply
  2. Anonymous says:
    April 3, 2020 at 3:02 am

    Good update

    Reply
  3. Chamz says:
    April 3, 2020 at 3:03 am

    Good update

    Reply
  4. HoneyBunny Jess says:
    April 3, 2020 at 11:33 am

    Very nice.

    However during this lock down most people especially the middle class or below average, those that are on daily pay might not actually get access considering it has to be people who earn N20,000 and above to access this new update. However I do plead to access Bank to come up with a sort of minimal saving scheme ( can call it SHARP SAVING) like from N1000. people can be told that a bid to help them this period, they can save minimal of N1000 and get N4000 at the end of the month. You will that most people will increase savings because they believe since the shut down of companies and offices they need a way to get money. And thus the bank can provide such secured way of boosting finance. That’s just my opinion tho. Thanks

    Reply
  5. Maryam zakari says:
    April 3, 2020 at 12:13 pm

    The best bank

    Reply
  6. Anonymous says:
    April 3, 2020 at 9:11 pm

    The innovative bank.

    Reply
  7. Chukwuemeka Okonkwo says:
    April 3, 2020 at 9:55 pm

    Impressive!

    Reply
  8. Adetayo Fatima says:
    April 3, 2020 at 11:55 pm

    The best bank so far, my favorite nice one

    Reply
  9. Adetayo Fatima says:
    April 3, 2020 at 11:59 pm

    My favorite nice one

    Reply
  10. Idowu Olayinka Samson says:
    April 4, 2020 at 12:21 am

    Wonderful. I just love this bank always. Carry on the good work

    Reply
  11. African Surveys says:
    April 4, 2020 at 2:38 am

    I really don’t believe any bank can do this. You are tooo much Access Bank. Good idea.
    But, what of those on daily pay. What’s their hope. I think if this option can be made available to them too but must be to anyone whom money runs through his or her account regularly.

    Reply
  12. Remi olanipekun says:
    April 4, 2020 at 7:10 am

    It’s a good gesture if it will work.

    Reply
  13. Yinka says:
    April 4, 2020 at 11:38 am

    The Western world is giving stimulus all over the place what stops these banks in crediting the accounts of all their customers no matter how little. They can also freeze the loan repayments till the situation normalizes. Being poor in Nigeria is doom.

    Reply
  14. Anonymous says:
    April 4, 2020 at 8:12 pm

    My best bank, nice idea but how did you made your contribution to the fight of covid 19. We expected you to credit the accounts of your customers with that mentioned amount than giving it to govn.

    Reply
  15. John says:
    April 4, 2020 at 8:13 pm

    My best bank, nice idea but how did you made your contribution to the fight of covid 19. We expected you to credit the accounts of your customers with that mentioned amount than giving it to govn.

    Reply
  16. Sulphate says:
    April 5, 2020 at 12:16 am

    Ooooooin! I say Oooooinnn!! Access Bank! You have done well.

    Reply
  17. Olamide says:
    April 11, 2020 at 8:36 pm

    Bt pls I was sent a message that I have been approved for the credit limit fund and I went to the POS and ATM to take some cash, my ATM was declined, pls wat can I use to get dis offer

    Reply
  18. Benahili smart manna says:
    April 19, 2020 at 9:53 am

    Nice one from access bank thanks for carrying your customers along side this pandemic period may God continue to increase and expand your initiatives the more for this kind mind you have brought out to assist the masses, but i want to chip in one order thing please why is it that those that hasn’t gotten an ATM can not have access to the cash they already borrowed in their account nor transfer the funds to another account or bank were they can make withdrawal since the bank is not operating now for them to get an ATM card thanks please. Notice very important please we are many that are facing this challenges now presently we are stuck at your bank no hope of withdrawal i have downloaded my access banking advice from pple despite that to know avail thanks

    Reply
  19. Benahili smart manna says:
    April 19, 2020 at 11:00 am

    Super thanks to access bank for carrying her customers along side in this difficult time of this epidemic covid- 19 i appreciate your operations and your warming relationship towards your customers but permit me to chip in something i feel that has been bothering me along side customers whom are also facing same challenges too at home, for those of us whom have borrowed your token but don’t have access to your ATM card for now to withdraw or to transfer to order bank account were they can withdraw are really going through difficult time now unlike myself i was advice to download access mobile banking of which i did but despite that to know avail unless we see the customer service before we can have access to the borrowed funds in our account please kindly help us out with your kind banking system on the pin to enable transfer till full operation will commence at access bank thanks a lot for your concerned

    Reply
  20. Anonymous says:
    April 19, 2020 at 12:46 pm

    It’s Audio credit facility. Myself and all colleagues have salary account with Access bank. There’s no one out that has successfully got credit from the DTS. It’s a fat lie.

    Reply
    • solomoisijolan says:
      September 9, 2022 at 7:21 pm

      i have been trying to access the loan severally but to no avail, could it be a scam?

      Reply

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