- The Nigeria Ports Authority, NPA, on Thursday in Lagos said it hopes to achieve N91.9 billion in revenue this year, up by 36 percent from last year’s revenue, following ongoing efforts to plug inherent leakages in its system.
- The Managing Director , Malam Habib Abdullahi, said the agency plans to achieve the target by introducing the fully integrated Revenue Invoicing Management System (RIMS).
- He said this during the launch of the system in Lagos, Abdullahi stated that the scheme would allow customers to initiate and conclude their business processes with NPA and also communicate with the agency.
Abdullahi said, “The introduction of this system has the potential to improve our service offering, improve our partner relationship, create efficient payment method, maximise revenue and minimise loss associated with fraud and revenue leakage.”
The customer self service portal on the other hand provides a platform for our customers to initiate and conclude their business process with NPA and also communicate with us.
The benefits accruing from this portal includes amongst others: Improve customer service delivery; easy access to customer accounts status; view all transactions and status in respect of bills; electronic upload of manifest and E-invoice and e-receipt generation,” he said.
It is obvious that the introduction of these solutions will facilitate business growth with high performance and unlimited scalability of the operations of the Authority.
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